EN-69
Troubleshooting
Before asking for repair of the projector, check the following. If the symptom persists, stop using the projector, be
sure to unplug the power plug, and then contact your dealer.
No image appears on the screen.
Problem
Solution
Power can not be
turned on.
• Check whether the indicators are on or off and how they are lightning.
POWER LAMP 1 LAMP 2 STATUS FILTER Solution
Off
Off
Off
Off
Off
• Connect the power cord to the projector.
• Plug the power cord into a wall outlet.
Steady red
Off
Off
Off
Off
• If any objects are blocking the intake or exhaust
vents, remove them and carry out the following.
Unplug the power cord from the wall outlet.
1.
Make sure that the projector has cooled off.
2.
Plug the power cord into a wall outlet.
3.
Press the POWER button.
4.
Off
Off
Blinking
orange
Off
• If any objects are blocking the intake or exhaust
vents, remove them.
• Don’t expose the exhaust vents to hot air emitted
from a heating appliance.
• Check whether the filter is dirty or not.
→
Clean the filter. (See page 68.)
Blinking green*
Off
Off
• Wait until the LAMP indicators stop blinking green
and then press the POWER button.
• If you unplug the power cord while the fan is rotating, the
lamp may not turn on about 2 minutes when you plug the
power cord next time.
•
The lamp can’t turn on again for 2 minutes after it goes out.
• Press the POWER button several times.
Steady red*
Off
Off
• Replace the light source lamp indicated by the
illuminating indicator. (The time for replacing the light
source lamp has come.)
Blinking
red/green
Off
Off
Off
Off
• Attach the lamp cover, filter cover, and color wheel
replacement cover.
Steady*
or
Blinking*
• Unplug the power cord from the wall outlet and
contact your dealer.
*: Status of either or both of the indicators.
No image appears on
the screen.
• Press the BLANK button to cancel BLANK.
• Check that the lens cap is removed.
• It may take about 2 minutes for the lamp to light up.
• The lamp fails to light up on rare occasions. In such a case, wait for a few minutes
and then try again.
• If the projector was turned off before the lamp was cooled down sufficiently last time,
the fan may start rotating and the POWER button may not work after the power cord
is plugged. After the fan stops rotating, press the POWER button to turn back on the
POWER indicator.
• Set SCART INPUT in the FEATURE menu to OFF. (See page 37.)
• Check that the intake vent is clean.
• Check that the cables connected to the external devices are not broken.
•
When an extension cable is being used, replace it with the supplied cable for check.
When images are displayed correctly, add an RGB signal amplifier to the extension cable.
Power turns off.
• This problem may occur when the intake vent and/or exhaust vents are blocked. (In
such a case, the STATUS indicator brinks orange.)
Remove the objects blocking the intake vent and/or exhaust vents and then carry
out the following procedure.
1. Wait for the intake fan and/or exhaust fan to stop. (Wait until the STATUS indicator
goes out.)
2. Unplug the power cord from the wall outlet.
3. Wait about 10 minutes.
4. Plug the power cord into a wall outlet.
5. Press the POWER button.
• When the LAMP indicator is steady red, it is indicating that the lamp should be
replaced. Replace the lamp that is being indicated by the indicator.
• Check that AUTO POWER OFF has been set to OFF.
• If the lamp has deteriorated, it may go out after a while it illuminates.