T r o u b l e s h o o t i n g
MS660 OWNER’S HANDBOOK 7/7
◊
Check that the modem’s IRQ and COM settings do not
conflict with other peripherals already present in your
system. Go to 9.
◊
Check that the modem is correctly seated in the socket and
securely screwed into place.
2.
Modem will not dial and produces a no dial tone response.
◊
Check telephone wiring.
3. Modem dials but goes dead on connection, or modem dials
but connect response does not appear.
◊
Check that communication software is configured with the
correct IRQ setting (the same IRQ as the modem).
◊
Check telephone wiring.
4. Modem dials, connect response appears and then the modem
goes dead.
◊
Check that your communication software has been set up
for use with the correct modem type and model.
◊
Check that your modem’s word length, parity and stop bit
settings are the same as the modem you are trying to
communicate with.
◊
Check that you are using the same terminal emulation
mode as the remote system.
◊
After making a connection press the return key a few times,
the remote system may be waiting to receive your data
before it begins.
◊
Check that modem’s IRQ and COM settings do not
conflict with other peripherals already present in your
system. Go to 9.
5.
Modem dials, connection garbled.
◊
Check that your modem’s word length, parity and stop bit
settings are the same as the modem you are trying to
communicate with. A typical set up would have 8 data bits,
1 stop bit and no parity (sometimes referred to as 8-N-1).
