Mitel SX-2000 Superconsole 2000, User Manual, Page: 50 / 77

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Hotel/Motel Features
Displaying and Changing Room
Information
Room information includes guest name, room occupancy and
condition status (Vacant, Clean, Out of Service, etc.), outgoing
call charges and restrictions, and the status of message waiting,
wake-up call, and other guest services.
To display, enter, or change room information
You can display, change, or enter new room information while
the console is idle, or when you are on a call to the room.
1. Press Guest Service , or if you are already on a call to the
room, press the [Guest Service] softkey.
2. Enter the room extension using the computer keyboard (not
necessary if you are already on a call to the room).
The display shows, for example:
In this example, John Smith from Mitel Corp is checked into
room 1026, allowed to make long distance calls, has a
message waiting and a wake-up call for 7:30 AM. The room is
occupied and clean and is unaffected by Call Blocking.
3. Make the required changes (if any), and then press [Save] to
save them.
After displaying the room information, you can...
•
Enter or change the name of the guest and the company or
group he or she is affiliated with. The guest’s name can have
a maximum of 20 characters.
•
Check the guest in or out (see page 46).
•
Change the room’s occupancy or condition status (see
page 45).
•
Enter, change, or clear the wake-up call time (see page 46).
•
Set or change outgoing call restrictions (see page 47).
•
Allow or block room-to-room calling (see page 47).
•
Clear the Message Cost and information for calls placed from
the room (see page 48).
Note: Guest Services shows only whether Do Not Disturb (DND)
or Message Waiting (MW) are on or off. For information on
changing the status of these features, see pages 32 and 34.
Options