Mitel SX-2000 Superconsole 2000, User Manual, Page: 38 / 77

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Advanced Features
Do Not Disturb (Extensions)
Extension users usually set and cancel Do Not Disturb (DND) on
their own phones but you may be asked to do it for them. When
set, DND prevents calls from ringing the extension.
To set up Do Not Disturb on behalf of an extension user
1. Select Set Station DND on the Program menu.
2. Enter the extension number using the computer keyboard.
3. Click Yes .
To cancel Do Not Disturb on behalf of an extension user
1. Select Cancel Station DND on the Program menu.
2. Enter the extension number using the computer keyboard.
3. Click Yes .
To cancel Do Not Disturb for all extensions
1. Select Cancel All DND on the Program menu.
2. Click Yes .
3. Click Yes again to confirm the cancellation.
Questions about Do Not Disturb
Why would an extension user want to use
Do Not Disturb?
Do Not Disturb prevents most calls from ringing the
extension. Only recalls, overrides, and special trunks dialing
in directly to the extension will ring it. If extension users
want protection from tone intrusion (for instance, during a
data call) they should use Call Privacy instead.
What kind of tones does another extension user or
attendant get when calling an extension that has
Do Not Disturb set?
They hear slow busy signal. Anyone who is permitted to
override the other extension may then do so.