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Call History 

 
Use this application to display logs of your most recent 50 calls. After the 50-call limit has been 
reached, the oldest log is replaced each time a new call is missed, made, or answered.   

From this application, you can  

• 

display logs by type  

• 

display call information (if available) for the logs  

• 

return missed calls by pressing a key   

• 

delete or modify digits before saving or dialing a call  

• 

delete logs  

 

If you are a hot-desk user, you can view and maintain your call history logs when you are logged 
into another extension.  

 

View Call Log Details  

1.  From the idle display, press the blue Applications 

  key and then press 

Call History. 

(Missed Calls)

 appears next to the key label if you have missed calls.  

2.  Press  

• 

Missed to view your missed calls (if any).  

• 

All to view a list of all logs (5340 IP only)  

• 

Answered to view logs of your incoming calls  

• 

Made to view logs of your outgoing calls.  

 

3.  Use the navigation keys at the bottom of the display to move to the  

previous, first, or next page of logs. The total number of logs in the current list is shown in 

the bottom left corner of the display. The bottom right corner shows the range of logs (for 

example 1 -7) that are currently displayed.  

 

4.  Press the key to the left of the log to display the call details:  

 

• 

Name and number (if available)  

• 

Log type and number of attempts (for example 2x)  

• 

Type of call: Transfer (Tsf.) or Conference (Conf.)  

• 

Time and date of log  

• 

Duration of call in hours:minutes:seconds (for Made and Answered logs).  

 

5.  Do one of the following:  

 

• 

If necessary, use the keypad, Delete Digit, and Backspace keys to modify the 

number. Press Dial to call the number  

• 

Press 

 or  at the bottom of the set to display details for 

another log.  

• 

Press 

Close

 to return to the previous list. 

Review Call Log Icons 

 

 

Delete Logs  

To delete an individual log press the key to the left of the log to display the call details and 

Summary of Contents for Mitel 5330

Page 1: ...MITEL 5330 IP Phone User Guide Northwestern Michigan College ...

Page 2: ...tures such as Conferencing Redial and many customizable user settings as well as navigational keys to access various screens and application layers The 5330 phone also feature a PC Companion application which is a PC based desktop programming tool that allows you to easily configure your phone from your Personal Computer PC The 5330 IP Phone Feature Function 1 Display Provides a large high resolut...

Page 3: ...lishes a three party conference call MESSAGE provides access to your voice mailbox and flashes to notify you of messages waiting in your voice mailbox Note The Ring Message indicator also flashes when messages are waiting 5 Keypad Use to dial 6 Navigation Page Keys Use to display additional pages of information 7 Programmable Feature Keys and Softkeys Provides 24 self labeling keys that can be pro...

Page 4: ...ease tabs on the sides of the stand To detach the base unit 3 Hinge the hooks of the base unit into the notches on the back of the phone and snap into place as follows a For a high angle mount hinge the two lower hooks into the bottom set of notches and snap the two upper hooks into the middle set of notches b For a low angle mount hinge the two lower hooks into the middle set of notches and snap ...

Page 5: ... 8 per page a maximum of 23 programmable keys plus 1 prime line key For instructions on programming the keys see Programming Features on Your Keys 3 Navigation Page Display additional pages of information The 5330 has two page navigation keys back and next 4 Status Line Displays time date and icons indicating feature states as follows Message Waiting Indicates new voice mail Headset Indicates that...

Page 6: ...k if available or the key programmed as Phone Book 2 Enter the name of the desired party as follows For each letter in the name press the appropriate key on the keypad until the letter is shown in the display For example if the letter C is required press the digit 2 three times Use the softkey to correct errors If the next letter in the name is on the same digit key as the previous letter press th...

Page 7: ...aled 1 Lift the handset 2 Dial 9 To Redial a saved number 1 Lift the handset 2 Dial 9 Handsfree Operation To use Handsfree to make a call 1 If you want to use a Non Prime Line press a Line Appearance key Note Your administrator must program Line Appearances to your phone 2 Dial the number 3 Begin speaking when the called party answers Your phone s Handsfree microphone and Handsfree speaker transmi...

Page 8: ...PEAKER 2 Hang up the handset Mute Mute lets you temporarily turn your phone s handset headset or handsfree microphone off during a call To turn Mute on during a call Press MUTE The MUTE light turns ON To turn Mute off and return to the conversation Press MUTE The MUTE light turns OFF Note If you are on a Handsfree MUTED call and you lift the handset the handset microphone is automatically enabled ...

Page 9: ...ace or to add another party to an existing Conference 1 Press TRANS CONF 2 Dial the number of the next party 3 Wait for an answer 4 Press TRANS CONF To leave a Conference Hang up or press CANCEL Conference Split To Split a Conference and speak privately with the original party Press the Split softkey Add Held To move a call on hold to another line appearance 1 Press an available line key 2 Press t...

Page 10: ...d you can Press Activate to enable forwarding to the current number or Enter a new destination number and then press Activate Note Call Forward Always takes precedence over all other types of forwarding To deactivate Call Forward Always 1 Launch Applications and press Call Forwarding 2 Press Deactivate USING OTHER FEATURES Callback The Callback feature allows you to be notified when a busy phone b...

Page 11: ...Group 1 Lift the handset 2 Dial 7 3 Dial the number of the ringing station Speed Call Speed Call is an application that allows you to dial a specific number with one key press You must program Speed Call on a Programmable key For more information on programming this key see Program Feature Keys Using the Settings Application To make a Speed Call Press the key that you have programmed as your Speed...

Page 12: ...the contrast USING YOUR PHONE APPLICATIONS Your 5330 IP Phones provide applications that simplify the use of your phone To open the Applications window press the blue Applications key The Applications home window gives the current status of your phone s applications To open an application press the key beside the application name Call Forwarding Use the Call Forwarding application to quickly set C...

Page 13: ... your phone settings The Settings window provides access to the Settings application Select any of the options below to access a window where you can view and configure settings for your phone The Settings window provides the following Programmable Keys Use to assign features to the Programmable Keys that are available in the Phone application Languages Allows you to select the language in which p...

Page 14: ...of your incoming calls Made to view logs of your outgoing calls 3 Use the navigation keys at the bottom of the display to move to the previous first or next page of logs The total number of logs in the current list is shown in the bottom left corner of the display The bottom right corner shows the range of logs for example 1 7 that are currently displayed 4 Press the key to the left of the log to ...

Page 15: ...e delete Press Delete To access the 5330 IP Phone help and documentation 1 Press the blue Applications key 2 Press Help You have the following options Press Key Icons or Quick Help Press or at the bottom of the set to view items for the selected help option 3 Press Close Specify User Information To specify the phone number displayed on your phone 1 Press Settings 2 Press User Information 3 Press E...

Page 16: ...g this action adjusts the ring volume If the phone is in use this action adjusts the handset headset and speakerphone volume To adjust the display brightness and contrast using the Settings application 1 Press Settings 2 Press Brightness and Contrast 3 Press the Brightness and Contrast keys to adjust the brightness and contrast of your screen 4 Press Save To Adjust the Feedback Volume 1 Press Sett...

Page 17: ...t label is automatically assigned to the key 8 Enter the required information in the fields provided if necessary 9 Press Save 10 Press Close To program a Phone Application 1 Press blue Applications 2 Press Settings 3 Press Programmable Keys 3 Press the key you wish to program 4 Press View Applications 5 Select the desired application 6 Press Save 7 Press Close To program Speed Call 1 Press blue A...

Page 18: ... dialpad cannot be used to enter the number 8 Press Save and then press Save again 9 Press Close Clear Programming from a Key You may wish to clear the programming from a key if you are no longer using it To clear the feature or application programming from a key 1 Press blue Applications 2 Press Settings 2 Press Programmable Keys 3 Press the key you wish to clear 4 Press Clear Key Either press Ca...

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