Mitel 5560 IPT none, User Manual, Page: 39 / 51

Mitel 5560 IPT User Guide
CALL HANDLING
Hold
To place a call on Hold:

Press Left or Right to select the same audio path associated with the display that
initiated or accepted the call.

Press Hold .
To retrieve a call from Hold, do one of the following:

Press the flashing line key or Float key.

Press Add Held to conference into the held call.
To retrieve a call from Hold at another 5560 IPT, do one of the following:

Press Left or Right to select the handset/headset you want to use

Dial the appropriate feature access code and the number of the station that placed
the call on Hold.

Press the flashing line key.
Transfer
To Transfer an active call:
1. Press Left or Right to select the handset/headset you want to use.
2. Press Trans/Conf .
3. Dial the number of the third party.
4. Do one of the following:

To complete the transfer, press Release .

To announce the transfer, wait for an answer, consult, and then press Release .

To cancel the transfer, press Cancel .
To transfer an active call during headset operation:
5. Press Left or Right to select the handset/headset you want to use.
6. Press Trans/Conf .
7. Dial the number of the third party.
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