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Mier Products’ Drive-Alert Warranty
Limited Warranty for Drive-Alert Models and Accessories Manufactured by Mier Products, Inc.
Mier Products, Inc.’s Limited Warranty Program for Drive-Alert Series of Vehicle Detection Systems and Drive-Alert Accessories protects the
original owner for one year from the date of purchase against defects in original parts or workmanship. Mier Products, Inc. agrees to repair or
replace parts (Mier’s option) that are deemed defective by our Quality Control Team, without charge for parts or labor, if the defective unit is
returned prepaid to Mier Products, Inc., Kokomo, IN, within the one-year period.
Close inspection and testing, at the time of receipt by the customer, will quickly determine product quality. Thus, Mier Products, Inc. recommends
inspection of, and testing, the Drive-Alert models, direct burial cable, and accessories immediately upon receipt,
before installation or driving to
an installation site
, and contacting Mier Products, Inc. if quality issues arise.
NOTE: Sensors and cables that have been buried are not covered. Wireless sensors that have been sitting in flooded areas or standing water
are not covered.
Mier Products, Inc. does not assume responsibility for claims or damages caused by improper installation or use of these products, accessories,
and/or products connected to or stored within them. Mier Products, Inc. does not assume responsibility for damages to these products or their
accessories due to shipping damage or damage occurring while in a customer’s warehouse and/or possession. Mier Products, Inc. does not
assume responsibility for damage due to accident, faulty wiring, overload of Drive-Alert System or Drive-Alert accessory output, or components
attached to the Drive-Alert parts. Drive-Alert models and accessories must be shipped, handled, stored, and installed with strict adherence to
OEM installation instructions.
Drive-Alert accessories and parts built by other OEMs (including but not limited to chimes, lamp modules, light switches, bells, splice kits) are
covered under their respective OEM warranties.
This warranty constitutes the entire warranty with respect to Mier’s Drive-Alert Models and Accessories and IS IN LIEU OF ALL OTHERS,
EXPRESSED OR IMPLIED, INCLUDING ANY WARRANTY OR MERCHANTABILITY AND WARRANTY OF FITNESS FOR A PARTICULAR
PURPOSE AND IN NO EVENT IS MIER PRODUCTS, INC., OR IT’S DISTRIBUTOR, DEALER, OR OEM PARTNERS, RESPONSIBLE FOR ANY
CONSEQUENTIAL DAMAGES OF ANY NATURE WHATSOEVER.
Any warranty OR sales questions should be directed to Mier Products at 800-473-0213, or via e-mail to [email protected]
Any repair work not covered by this Warranty is available for a nominal charge.
Products which customers wish to return for reasons other than Warranty must first call Mier Products, Inc. to receive a Return Material
Authorization Number (RMA#). Returns are subject to a 15% re-stocking fee as well as return shipping. NOTE: Special Order products, such as
Mier’s Temperature Controlled Enclosure line, are non-cancellable and non-returnable.
Mier Products, Inc. provides
free telephone and email lifetime technical support
for all of our Drive-Alert vehicle detection systems. Call us
between the hours of 8:00 am and 5:00 pm EST, send an email, or download our Cut-Sheets, Instruction Manuals, or FAQs from our website.
800-473-0213 ~ [email protected] ~ www.mierproducts.com
Mier Products’ Drive-Alert Technical Support
800-473-0213 ~ [email protected] ~ www.mierproducts.com
