Miele WCR 870 WPS Operating Instructions Manual Download Page 23

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Before using for the first time



Remove the foil from the detergent
cartridge.



Open the access panel for TwinDos.



Push the

UltraPhase 1

detergent

cartridge into

compartment 1

until it

locks into position.

The following message will appear in
the display:



Now enter the settings for UltraPhase 2.

Summary of Contents for WCR 870 WPS

Page 1: ...ng instructions Washing machine To avoid the risk of accidents or damage to the appliance it is essential to read these instructions before it is installed and used for the first time en AU NZ M Nr 11 016 590 ...

Page 2: ...k format 21 4 Removing the transit bars 21 5 Commissioning TwinDos 22 6 Starting the calibration programme 25 Washing environmentally and economically 26 Energy and water consumption 26 Detergent consumption 26 When drying with a tumble dryer 26 EcoFeedback 27 1 Preparing the laundry 28 2 Selecting a programme 29 3 Selecting programme settings 30 4 Loading the washing machine 32 5 Adding detergent...

Page 3: ...51 Wash programme chart Extras 52 Programme sequence 54 PowerWash 2 0 56 Changing the programme sequence 57 Cancelling a programme 57 Interrupting a programme 57 Changing a programme 57 Adding or removing laundry 57 Favourite programmes 58 Washing assistant 59 Timer 60 SmartStart 61 Detergent 62 The correct detergent 62 Detergent dispensing aids 62 Fabric softeners and liquid starch 62 Miele recom...

Page 4: ...Opening the door in the event of a blocked drain outlet and or power cut 80 Service 82 Contact in case of fault 82 Optional accessories 82 Warranty 82 Installation and connection 83 Front view 83 Rear view 84 Installation surface 85 Transporting the washing machine to its installation site 85 Removing the transit bars 85 Refitting the transit bars 87 Levelling the machine 88 Screwing out and adjus...

Page 5: ...2 Soiling 102 Water plus level 102 Maximum rinse level 103 Soak duration 103 Longer pre wash Cottons 103 Gentle action 103 Anti crease 103 Network 104 Miele home 104 SmartGrid 105 Remote control 105 RemoteUpdate 106 Appliance parameters 107 Water intake 107 Legal information 107 Installation requirements 108 Low water pressure 108 Suds cooling 108 Temperature reduction 108 Optional accessories 109...

Page 6: ...lectrical and electronic appliances often contain valuable materials They also contain specific materials compounds and components which were essential for their correct function and safety These could be hazardous to human health and to the environment if disposed of with your domestic waste or if handled incorrectly Please do not therefore dispose of your old appliance with your household waste ...

Page 7: ...nvironments by guests in hotel or motel rooms bed breakfasts and other typical living quarters This does not include common shared facilities or commercial facilities within hotels motels or bed breakfasts The washing machine is not suitable for outdoor use It must only be used to wash garments which have been declared suitable for washing by the manufacturer indicated on the garment care label An...

Page 8: ...of the washing machine and do not let them play with it Technical safety Please observe the instructions in Installation and connection and Technical data Before setting up the washing machine check it for any externally visible damage Do not install or use a damaged machine Before connecting the washing machine ensure that the connection data on the data plate fuse rating voltage and frequency ma...

Page 9: ...apter extension lead or similar These do not guarantee the required safety of the machine fire hazard due to the risk of overheating Faulty components must only be replaced by genuine Miele spare parts Miele can only guarantee the safety of the appliance when Miele replacement parts are used The electrical socket must be easily accessible after installation so that the machine can be disconnected ...

Page 10: ...the machine must be examined by a competent person before further use and repaired if necessary The water flow pressure must be at least 100 kPa and should not exceed 1000 kPa This washing machine must not be installed and operated in mobile installations e g on a ship Do not make any alterations to the machine unless authorised to do so by Miele This washing machine is supplied with a special lam...

Page 11: ...both the machine and adjacent furniture or appliances Turn off the tap if the machine is to be left for any length of time e g holiday especially if there is no floor drain gully in the immediate vicinity Flooding danger If hooking the drain hose into a wash basin check that the water can drain off quickly enough to prevent the sink from overflowing Make sure the drain hose is secure so that the f...

Page 12: ...commends using Miele descaler for washing machines which is available to order online at shop miele com depending on country or from Miele Strictly observe the instructions on the packaging Textiles which have been pre treated in solvent based cleaning agents must be thoroughly rinsed in clean water before being washed in the machine Do not use solvent based cleaning agents e g those containing be...

Page 13: ...hould avoid their skin coming into contact with detergent Accessories Only use genuine Miele spare parts and accessories with this appliance If spare parts or accessories from other manufacturers are used this will invalidate the warranty and Miele cannot accept liability A Miele tumble dryer can be stacked on top of a Miele washing machine using the appropriate stacking kit available as an option...

Page 14: ...ter the programme has started d Optical interface For service technicians e button For switching the washing machine on and off To save energy the washing machine will switch off automatically This occurs 15 minutes after the end of the programme Anti crease phase or after being switched on if no further selection is made Touch display and sensor controls The and Start Stop sensors and the sensors...

Page 15: ...ourites You can save up to 12 of your own customised wash programmes see Favourite programmes MobileControl With MobileControl you can operate your washing machine remotely with the Miele mobile App The Remote control setting must be switched on Touch the MobileControl sensor control and follow the instructions in the display Washing assistant The Washing assistant guides you step by step so that ...

Page 16: ...choose from Touch a programme name to select the wash programme The display will change to the standard display for that programme Extras menu multiple selection 11 02 Quick Eco Water plus Extra rinse Extras OK You can scroll to the right or the left by swiping your finger across the screen To do this place your finger on the touch display and swipe it in the direction you want The orange bar unde...

Page 17: ...ered the OK sensor will be highlighted green Pull down menu The pull down menu can be used to display information e g about a wash programme 11 02 40 C 1600 1 57 Cottons h Overview Temperature Spin speed TwinDos Extras not selected not selected Timer Save rpm Touch the top edge of the screen in the middle and drag down with your finger Help display With some menus Help appears along the bottom lin...

Page 18: ...s process Removing the protective foil and stickers Remove the protective foil from the door any stickers from the front and the lid Please do not remove any labels e g the data plate which are visible when you open the door Remove the detergent cartridges and the drain hose elbow from the drum Two detergent cartridges for automatic detergent dispensing and an elbow piece for the drain hose are st...

Page 19: ... example to carry out the following activities Operate your washing machine remotely Access information about the operating status of your washing machine Access information about a programme sequence on your washing machine Connecting your washing machine to your Wi Fi network will increase energy consumption even when the washing machine is switched off Before installing the washing machine in i...

Page 20: ...e right until the language you want appears Touch the sensor for the language you want The selected language will be highlighted in orange and the display will change to the menu for setting up Miele home 2 Setting up Miele home Skip Continue Set up Miele home To set up Miele home now touch the Continue sensor Useful tip To postpone set up until later touch the Skip sensor The following message wi...

Page 21: ...r on the number that you want to change and move your finger in the direction you want Confirm with the OK sensor 4 Removing the transit bars Damage resulting from failure to remove the transit bars Failure to remove the transit bars can result in damage to the washing machine and to adjacent cabinetry or appliances Remove the transit bars as described in Installation and connection Confirm that t...

Page 22: ...ents is similar No agent Agent for comp Miele UltraPhase 1 Universal detergent Colour detergent Delicates detergent Delicates Woollens OK 11 02 Touch the Miele UltraPhase 1 sensor The following message will then appear in the display Please enter the dosing recommendation of your detergent for a wash with normal soiling Take note of your water hardness level The dispensing quantity for UltraPhase ...

Page 23: ... foil from the detergent cartridge Open the access panel for TwinDos Push the UltraPhase 1 detergent cartridge into compartment 1 until it locks into position The following message will appear in the display Now enter the settings for UltraPhase 2 ...

Page 24: ...6 ml Hardness level II 45 ml Hardness level III 54 ml The following appears in the display Insert container Remove the foil from the detergent cartridge Push the UltraPhase 2 detergent cartridge into compartment 2 until it locks into position When the cartridge is pushed in the display message switches to TwinDos is set up Changes can be made in Settings TwinDos Confirm with the OK sensor Close th...

Page 25: ...splay for the Cottons programme 11 02 90 C 1600 1 57 Cottons h Overview Temperature Spin speed TwinDos Extras not selected Whites Timer Save rpm Touch the Start Stop sensor The calibration programme is started It will take approximately 2 hours At the end of the programme the following message will appear in the display Set up completed Reach under the door grip and pull the door open Useful tip F...

Page 26: ... at low temperatures and or using liquid detergents can cause bacteria and odours to build up in the washing machine Miele therefore recommends cleaning the washing machine once every month The washing machine reminds you to do so with the following message in the display Hygiene info Select Maintenance and start the Clean machine programme Use the hot water connection to save energy Detergent con...

Page 27: ...tion levels will be displayed as a bar chart on the right hand side The more bars visible the higher the energy or water consumption The estimate will vary depending on the wash programme temperature and any Extras selected 2 Actual consumption You can view the actual amount of energy and water used by a programme both during and at the end of the programme The costs can also be displayed See Sett...

Page 28: ... tricks which can be found in the Miele guide to laundry care Please contact Miele to obtain a copy of this booklet Damage due to solvent based cleaning agents Cleaning agents containing benzine stain remover etc can damage plastic parts When pre treating garments make sure that any plastic parts e g buttons do not come into contact with cleaning agent Risk of explosion due to solvent based cleani...

Page 29: ...ar in the display Selecting a programme Touch the Programmes sensor 11 02 2 39 2 59 1 59 1 09 h h h h Cottons Cottons Delicates Minimum iron Programmes Help Scroll to the right of the display until the programme you want appears Touch the sensor for that programme The display will change to show the Overview menu 11 02 40 C 1600 2 39 Cottons h Overview Temperature Spin speed TwinDos Extras not sel...

Page 30: ...tch TwinDos on or off Touch the TwinDos sensor and select Off or On 2 Select the detergent When using Miele s 2 phase system you must set the colour of the laundry Select Whites for loads of white items or Colours for loads containing coloured items If you are using a different type of detergent this must be selected Select compartment or Useful tip Only those detergents that can be used with the ...

Page 31: ...the display Select the type of capsule you want CapDosing is now active The display will change to show the Overview menu See 5 Adding detergent CapDosing for more information Stains In order to clean stained laundry more effectively you can choose from a list of various types of stains The wash programme will then adapt to the type of stain selected Touch the Stains sensor Select the type of stai...

Page 32: ...ed However do not overload as this reduces cleaning efficiency and causes creasing Unfold the laundry and load loosely in the drum Mixing both large and small items gives better wash results and also helps distribute the load evenly during spinning Useful tip The maximum load for the programme selected will appear in the pull down menu Closing the door Make sure that no items are caught between th...

Page 33: ...se 2 single use cartridges are available to order from Miele or via the internet at shop miele com see the end of this booklet for details Activating TwinDos dispensing TwinDos dispensing is automatically activated for all programmes in which dispensing is possible Useful tip The detergent dispensing quantities are preset If too much foam builds up the dispensing quantity can be reduced via the Se...

Page 34: ... is preset for the Normal level of soiling Touch the TwinDos sensor to select a different level of soiling The amount of detergent and water will be adjusted to suit the selected level of soiling Some programmes will not let you set the level of soiling These programmes are designed for lightly soiled laundry only Using other methods to remove stains If you wish to use additional methods of stain ...

Page 35: ... pre wash divide the total recommended amount as follows add to compartment and to compartment Detergent for the main wash and soaking Fabric softener liquid starch or capsules See Detergent for further information Adding fabric softener Add fabric softener or liquid starch to the compartment Do not exceed the maximum level mark It will be automatically dispensed in the final rinse At the end of t...

Page 36: ... from the laundry limescale deposits on the heater elements Too much detergent results in poor wash rinse and spin results a higher water consumption as an extra rinse cycle is automatically activated a greater burden on the environment Using liquid detergent with a pre wash Liquid detergent cannot be used for the main wash if the pre wash has been selected Use TwinDos dispensing if you are activa...

Page 37: ...e setting selected the detergent additive or fabric care agent will be dispensed via the capsule Each capsule contains the correct amount for one wash cycle Caps are available to order from Miele or from the Miele online shop see the end of this booklet for contact details Capsules pose a health risk The ingredients of capsules can be hazardous to health if they are swallowed or come into contact ...

Page 38: ...apsule if you then remove it from the drawer before it is used Dispose of opened capsules The wash programme will dispense the contents of the capsule at the correct time Water intake to the compartment is solely via the capsule Do not add any additional fabric softener to the compartment Remove the empty capsule at the end of the programme For technical reasons a small amount of water will remain...

Page 39: ...ase and Unlock with Start Stop appear in the display Touch the Start Stop sensor The door will be unlocked The door unlocks automatically at the end of the Anti crease phase Pull open the door Remove the laundry Items left in the drum could discolour other items in the next wash or become discoloured themselves Remove all items from the drum Check the folds in the door seal for any small articles ...

Page 40: ...ed is indicated in the table Programme rpm Cottons 1600 Cottons 1600 Minimum iron 1200 Delicates 900 QuickPowerWash 1600 Automatic plus 1400 Woollens 1200 Silks 600 Express 20 1200 Shirts 900 Denim 900 Dark garments 1200 Sportswear 1200 Trainers 600 Outerwear 800 Proofing 1000 Down filled items 1200 Down duvets 1200 Pillows 1200 Cottons hygiene 1600 Curtains 600 First wash 1200 Separate rinse 1600...

Page 41: ...the wash programme Select this option if you want to remove the laundry when it is dripping wet and without having been spun Touch the Change spin speed sensor Select Spin speed 0 rpm no spin Touch the Start Stop sensor The water will be pumped away Rinse and interim spin There is a spin cycle after the main wash and between the rinses A reduction in the final spin speed will also reduce the inter...

Page 42: ... etc Notes With the actual wash temperature reached will be lower than 60 C although the wash performance is the same as with the standard Cottons 60 C programme Cottons Max load 9 0 kg Items Normally soiled cotton garments Notes These settings are the most efficient in terms of energy and water consumption for washing cottons Energy labelling programme according to AS NZS 2040 1 AS NZS 2040 2 Min...

Page 43: ...peed are adjusted automatically in this programme to ensure the best possible care and wash result for each item Woollens Cold to 40 C Max load 2 0 kg Items Machine washable or hand washable wool or wool blend fabric If the care label does not specify a temperature wash using the cold setting Notes Reduce the spin speed for items which crease easily Silks Cold to 30 C Max load 1 0 kg Items Silks a...

Page 44: ...t and dark coloured items separately Close any zips do up buttons etc before washing Dark garments Cold to 60 C Max load 3 0 kg Items Black and dark items made of cotton or mixed fibres Notes Wash inside out Sportswear Cold to 60 C Max load 3 0 kg Items Sportswear such as singlets and leggings as well as microfibre and fleece garments Notes Do not use fabric softener Observe the manufacturer s car...

Page 45: ...kiwear and table linen made from mainly synthetic fibres to provide a water and dirt resistant finish Notes The items should be freshly laundered and spun or dried before proofing For best results the items should be heat treated afterwards either in a tumble dryer or by ironing Down filled items Cold to 60 C Max load 2 0 kg Items Jackets sleeping bags pillows and other down filled items Notes Rem...

Page 46: ...llows 40 x 80 cm or 1 pillow 80 x 80 cm Items Synthetic filled washable pillows Notes Remove air from the items before washing to prevent an excessive build up of foam To do this either push the items into a narrow laundry bag to compress them or tie the items together with a washable strap Please observe the instructions on the wash care label Cottons hygiene 60 C to 90 C Max load 9 0 kg Items Co...

Page 47: ...cotton towelling and polyester fabric Notes Use this programme to wash any manufacturing residues out of new items Separate rinse Max load 8 0 kg Items For rinsing hand washed items Notes Reduce the spin speed for items which crease easily Starch Max load 8 0 kg Items Starching table cloths serviettes and workwear Notes Reduce the spin speed for items which crease easily Laundry that is to be star...

Page 48: ...emperatures there is a danger of a build up of bacteria in the washing machine Cleaning the washing machine will significantly reduce bacteria mould and biofilm and prevent the build up of unpleasant odours Notes Optimum results can be achieved by using the Miele IntenseClean machine cleaner Alternatively a universal powder detergent can be used Dispense the washing machine cleaner or universal de...

Page 49: ...me Garment care label symbols Cottons Minimum iron Delicates Woollens Silks Express 20 Automatic plus Drying The number of dots indicates the drying temperature Normal temperature Low temperature Do not tumble dry Ironing The number of dots indicates the ironing temperature approx 200 approx 150 approx 110 Do not steam iron garments carrying this symbol as this could cause irreversible damage Do n...

Page 50: ...plus level Extra rinse An additional rinse cycle can be carried out to give a better rinse result SingleWash For efficiently washing a very small load 1 kg in a normal wash programme The wash duration is reduced Please note the following advice Use liquid detergent Reduce the dosage to a maximum of 50 of the amount quoted for a load Pre ironing In order to reduce creasing the laundry undergoes a s...

Page 51: ...The items must be suitable for drying in a tumble dryer and suitable for ironing Extra gentle Drum rotation and wash duration are reduced Lightly soiled fabrics are washed more gently Extra quiet This option reduces noise levels during the wash programme Use this if you want to wash during quiet periods for instance when children are sleeping The final spin is automatically reduced to Rinse hold T...

Page 52: ...Silks X Express 20 X Shirts X X X X X Denim X X X X X X Dark garments X X X X X Sportswear X X X X X X Trainers X Outerwear X X X X Proofing Down Items X X X X Down duvets X X X X Pillows X X X X Cottons hygiene X X X X X Curtains X X X X X First wash X X X X Separate rinse X Starch X X can be selected cannot be selected activated automatically None of the Extras can be selected with programmes wh...

Page 53: ...ve AllergoWash Extra gentle Extra quiet Rinse hold X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X ...

Page 54: ...2 3 Delicates 2 4 2 3 QuickPowerWash 1 Automatic plus 2 4 2 3 Woollens 2 Silks 2 Express 20 1 Shirts 3 4 3 Denim 2 4 2 3 Dark garments 3 5 2 3 Sportswear 2 3 3 Trainers 2 Outerwear 3 4 3 Proofing 1 Down filled items 4 3 4 3 Down duvets 4 3 4 3 Pillows 4 3 4 3 Cottons hygiene 3 5 2 3 Curtains 3 4 3 First wash 2 3 3 Separate rinse 2 Starch ...

Page 55: ...in the programme sequence Anti crease At the end of the programme the drum continues to turn at intervals for up to 30 minutes to help prevent creasing Exception There is no anti crease phase in the Woollens and Silks programmes The door can be opened at any time during the anti crease phase 1 If a temperature of 60 C or higher is selected two rinses are carried out If a temperature of less than 6...

Page 56: ...inning of the wash programme PowerWash 2 0 is activated if the following conditions are present There is a small to medium sized laundry load in the drum The temperature selected does not exceed 60 C The final spin speed selected must not be lower than 600 rpm CapDosing has not been selected for the main wash With some options e g Pre wash Water plus PowerWash 2 0 is not activated Special features...

Page 57: ...Interrupting a programme Switch the washing machine off with the control Switch the washing machine back on with the control to continue with the same programme Changing a programme After the start of a programme it is no longer possible to select a different programme Adding or removing laundry You can add or remove items during the first few minutes after the programme has started 11 02 Cottons ...

Page 58: ... a programme which has been selected as a Favourite programme before you start it Before the programme starts touch the Save sensor Enter a name If 12 Favourites have already been saved the Create or Save sensor will not be visible Delete an existing Favourite if you wish to create a new one Entering a name It is best to select short memorable names Touch the letters or characters you want Confirm...

Page 59: ... sensor for your item of laundry The item selected will be highlighted orange You can select several items With some items helpful information will also appear in the display when they are selected Confirm with the OK sensor Follow the instructions in the display A summary of the selected parameters will then appear in the display Confirm with the OK sensor or select Change if you would like to ma...

Page 60: ...specified time and confirm with the OK sensor Deleting the Timer The selected time for the Timer can be deleted before the programme starts Touch the or sensor The selected time for the Timer appears in the display Touch the Delete sensor Confirm with the OK sensor The selected time for the Timer is now deleted Starting the Timer Touch the Start Stop sensor The door will lock and the time the prog...

Page 61: ...efined period the washing machine starts the wash programme Setting the timeframe If you have activated the SmartGrid function in Settings SmartStart by or SmartFinish by will appear in the display instead of Start at or Finish at when you touch the Timer sensor see Settings SmartGrid The procedure for setting this is the same as for setting the time for Delay start Now set the time you want and c...

Page 62: ... the water hardness level in your area Detergent dispensing aids Use dispensing aids e g balls if these are supplied with the detergent particularly when using liquid detergent Refill packs of detergent When purchasing detergent buy refill packs wherever possible This helps reduce the amount of waste packaging Fabric softeners and liquid starch Fabric softeners make garments soft to handle and hel...

Page 63: ...spensing One of the automatic dispensing containers must be filled with fabric softener Select the Separate rinse programme Change the spin speed if necessary Touch the TwinDos sensor Touch the On sensor to activate TwinDos Touch the Start Stop sensor Colour run and dye removers dyes Damage due to colour run dye removers Colour run and dye removers can cause corrosion in the washing machine Do not...

Page 64: ...m depending on country or from Miele Miele UltraPhase 1 2 Miele Cap Miele Cap Miele Cap Cottons Minimum iron Delicates QuickPowerWash Automatic plus Woollens Silks Express 20 Shirts Denim Dark garments Sportswear Trainers Outerwear Proofing Down filled items Down duvets Pillows Curtains First wash Separate rinse Recommended Sportswear Fabric Softener Not recommended Down items Booster WoolCare ...

Page 65: ...d woollens Special detergent Cottons Minimum iron Delicates QuickPowerWash Automatic plus Woollens Silks Express 20 1 Shirts Denim 1 Dark garments 1 Sportswear Trainers Outerwear Down filled items 1 Down duvets Pillows 1 Curtains 2 First wash Clean machine 2 Recommended 1 Liquid detergent Not recommended 2 Powder detergent ...

Page 66: ...following the manufacturer s instructions on the packaging Damage caused by cleaning agents Solvent based cleaning agents abrasive cleaners glass cleaners or multi purpose cleaning agents can cause damage to plastic surfaces and other parts Do not use any of these cleaning agents Cleaning the detergent dispenser drawer Washing at low temperatures and the use of liquid detergent can lead to a build...

Page 67: ...e the siphon from compartment and clean under warm running water Clean the siphon tube in the same way 2 Refit the siphon Clean the fabric softener channel using a brush and warm water Cleaning the detergent dispenser drawer housing Use a bottle brush to remove detergent residues and limescale from the jets inside the detergent dispenser drawer compartment Replace the detergent dispenser drawer Us...

Page 68: ...t been used for a long period of time To clean the system you either need a TwinDosCare cleaning cartridge only available in selected countries or an empty TwinDos container Depending on country both are available from the Miele online shop The washing machine has a cleaning programme for the TwinDos system Running the cleaning programme will clean the hoses inside the washing machine Starting the...

Page 69: ...First turn off the tap Unscrew the inlet hose from the tap Remove the rubber seal 1 from the recess Using combination or pointed pliers take hold of the plastic filter bar 2 and remove it Clean the filter and the seal Reassemble the filter and seal in the reverse order and reconnect the hose The filter must be put back in place after cleaning Screw the threaded union securely back onto the tap Tur...

Page 70: ...The control panel remains dark There is no power to the machine Check whether the mains plug is plugged in and switched on Check whether the circuit breaker has tripped The washing machine has switched off automatically to save energy Switch the machine back on You are asked to enter a code Access via a code has been activated Enter the code and confirm the entry Deactivate the code if you do not ...

Page 71: ... water pressure The filter in the water inlet is blocked Clean the filter Fault F If restart fails call Miele There is a fault Disconnect the washing machine from the mains electricity supply either by switching it off at the wall socket and withdrawing the plug or by disconnecting it at the circuit breaker Wait at least 2 minutes before reconnecting the washing machine to the mains electricity su...

Page 72: ... the Clean machine programme A wash programme using a temperature above 60 C has not been run for a long time In order to prevent bacteria and unpleasant odours building up in the machine run the Clean machine programme using Miele IntenseClean or powder detergent Check hot water intake The water inlet for hot water is blocked or turned off The programme was carried out using cold water Check whet...

Page 73: ...he programme after cleaning If the fault message appears again contact Miele The washing machine can still be used but with reduced functionality Align the machine Laundry not properly spun The Pre ironing Extra which runs at the end of the programme could not be carried out properly Check whether the washing machine is aligned correctly as described in Installation and connection Levelling the ma...

Page 74: ...s or automatic dispensing via compartment and or has not been used for a long time Use TwinDos for one of your next loads Carry out the TwinDos maintenance programme as described in Cleaning and care TwinDos maintenance TwinDos Maintenance for compartment must be started in the Maintenance menu See the operating instruction manual for more information TwinDos or automatic dispensing via compartmen...

Page 75: ...t of the container and then clean the container thoroughly No detergent and or fabric softener was dispensed Automatic dispensing has not been activated Touch the TwinDos sensor before running the next programme Automatic dispensing will be activated No detergent fabric softener was dispensed although automatic dispensing was activated Try again If detergent is still not dispensed call Miele ...

Page 76: ...ow it to dry The machine shakes during the spin cycle The machine feet are not level Level the machine and adjust the feet correctly The laundry has not been spun properly and the laundry is still wet The machine detected an imbalance during the final spin and reduced the spin speed automatically Include both large and small items in the load as this will give better distribution The pump makes st...

Page 77: ...t dispenser drawer At the end of the programme there is still liquid in the capsule The small pipe in the detergent dispenser drawer onto which the capsule is placed is blocked Clean the small pipe This is not a fault For technical reasons a small amount of water will remain in the capsule There is water next to the capsule in the fabric softener compartment CapDosing was not activated or an empty...

Page 78: ...s after washing The detergent contained compounds zeolites to aid water softening which are not soluble in water These have ended up on the laundry Try and brush off the residues with a soft brush once the laundry is dry Wash dark textiles using a detergent which does not contain zeolites Liquid detergents usually do not contain zeolites Use the Dark garments programme Grey greasy particles cling ...

Page 79: ...the machine is unable to drain Clean the drain filter and the drain pump as described in Opening the door in the event of a blocked drain outlet and or power cut Extra cooling appears in the display after a programme has been cancelled For safety reasons the door cannot be opened if the suds temperature is higher than 55 C Wait until the temperature in the drum has decreased and the message has go...

Page 80: ...fully allow all suds to drain off Procedure for draining the machine When removing the drain filter do not remove it completely Place a suitable container under the access panel e g a universal oven tray Slowly unscrew the filters until water runs out Be careful not to release too much water at once If the flow of water is too strong some water can seep into the machine base and activate the water...

Page 81: ...ss panel Risk of water damage Make sure the drain filters are securely tightened Otherwise there is a risk of water leakage during use Replace the drain filters correctly and tighten them securely Opening the door Danger of injury due to rotating drum Reaching into a moving drum is extremely dangerous Danger of injury Always make sure that the drum is stationary before reaching in to remove laundr...

Page 82: ...d serial number of your appliance when contacting Miele This information can be found on the data plate The data plate is found above the porthole glass when the door is opened Optional accessories Optional spare parts and accessories for this washing machine are available from Miele Warranty The manufacturer s warranty for this appliance is 2 years For further information please refer to your war...

Page 83: ...ses pressure proof to 7000 kPa b Electrical connection c Flexible drain hose with detachable swivel elbow d Control panel e Detergent dispenser drawer f Door g Access to filters pumps and emergency release h Access panel for TwinDos cartridges i Four height adjustable feet ...

Page 84: ...s connection cable c Electrical connection d Protruding lid for holding when moving the machine e Cold water inlet hose with Waterproof system f Hot water inlet hose with Waterproof system g Safety caps for transit bars h Transport clips for inlet and drain hoses and for storing transit bars when not in use ...

Page 85: ...presence of pipes and cables first Useful tip If possible install the machine in a corner This is usually the most stable part of the floor Transporting the washing machine to its installation site Danger of injury due to unsecured lid Make sure the fixings at the back of the lid are secure They may become brittle due to external circumstances There is a danger of the lid being pulled off when car...

Page 86: ...Installation and connection 86 Using the spanner supplied turn the left hand transit bar 90 then withdraw the transit bar Turn the right hand transit bar 90 then withdraw the transit bar ...

Page 87: ...t the stoppers onto the two holes Secure the transit bars to the back of the washing machine Make sure that the top catch is located above the holder Risk of damage from incorrect transport The washing machine may become damaged if moved without the transit bars in place Keep the transit bars in a safe place Fit them again if the machine is to be moved e g when moving house Refitting the transit b...

Page 88: ...vered Using the spanner supplied turn counter nut 2 in a clockwise direction Then turn counter nut 2 together with foot 1 to unscrew Use a spirit level to check that the washing machine is standing level Hold foot 1 securely with a pipe wrench Turn counter nut 2 again using the spanner supplied until it sits firmly up against the housing Risk of damage due to incorrectly aligned washing machine Th...

Page 89: ... washing machine lid This washing machine with lid intact can be pushed under a worktop if there is space to do so Washer and dryer stack A Miele tumble dryer can be stacked with the washing machine The appropriate WTV stacking kit to match your tumble dryer is required All parts marked are available from Miele Please note the following a at least 2 cm b WTV without drawer 172 cm WTV with drawer 1...

Page 90: ...ese valves provide two fold protection In the event that one of the valves is faulty the other valve will cut off the water intake Blocking the water intake at the tap means that the inlet hoses are only under pressure whilst water is being taken into the machine For the remainder of the time pressure on the inlet hoses is negligible Protection against the solenoid valves bursting The solenoid val...

Page 91: ...in a controlled manner Should the water level rise repeatedly in an uncontrolled way the drain pump will switch on continuously the washing machine will indicate that there is a fault and a tone will sound Drain hose The drain hose is protected by a ventilation system which prevents the washing machine from being emptied completely Connection to the water supply Risk of electric shock There are el...

Page 92: ...00 kPa a pressure reduction valve must be installed Connection to the mains water supply should incorporate a water tap with a threaded union If this is not available only a qualified installer may connect the washing machine to the mains water supply The connection point is subject to mains water pressure Turn on the tap slowly and check for leaks Correct the position of the washer and union if n...

Page 93: ... The washing machine will be operated with cold mains water only The other inlet hose is secured to the back of the washing machine Hot water The preferred temperature is 55 C The temperature must not not exceed 60 C Consult a qualified plumber if the temperature exceeds 60 C You can heat up your water with cheaper primary energy sources e g gas solar power oil Before connecting to the mains water...

Page 94: ...arts can be purchased from Miele Drain hose connection options 1 Directed into a sink or basin Please note Hook the hose over the edge and secure it Make sure that the water can drain away freely without hindrance Otherwise there is a risk of water overflowing or of some of the drained water being sucked back into the machine 2 Connected securely to a plastic drain pipe with a rubber nipple there ...

Page 95: ...l and local safety regulations For extra safety it is advisable to install a residual current device RCD with a trip current of 30 mA Ensure power is not supplied to the appliance until after the installation has been completed Connection should be made via a suitable switched socket If the connection cable is damaged it must only be replaced with a specific connection cable of the same type avail...

Page 96: ...Consumption data See Consumption data Water flow pressure minimum 100 kPa 1 bar Water flow pressure maximum 1000 kPa 10 bar Inlet hose length 1 60 m Drain hose length 1 50 m Connection cable length 2 00 m Drain pump head height max 1 00 m Drain pump length max 5 00 m LEDs Class 1 Test certificates awarded See data plate Frequency band 2 412 GHz 2 472 GHz Maximum transmission power 100 mW Power con...

Page 97: ...Cold Water Cottons 9 0 kg 0 58 64 4 h 30 min Notes for test institutes Detergent must be dispensed via the detergent dispenser drawer With the PowerWash 2 0 washing technique during the heating phase the temperature measured by the sensor in the suds container is higher than the actual temperature of the laundry The temperature measured there does not reflect the temperature of the laundry ...

Page 98: ... 20 Shirts 2 60 C 2 0 0 66 40 1 31 1 Quick Extra activated 2 Pre ironing Extra deactivated For labelling parameters conforming to AS NZS 2040 1 AS NZS 2040 2 please refer to the previous page of this booklet Consumption data can vary from the nominal values given depending on water pressure water hardness water inlet temperature room temperature type and volume of load fluctuations in the electric...

Page 99: ...amme sequence Appliance parameters Installation requirements Select the required area Scroll through the list until the setting you want appears Touch the sensor to select the setting you require Changing a setting Change the value displayed and confirm with OK or Touch an option to select it An option which is selected will be highlighted orange The option is saved The display will then switch to...

Page 100: ...ergy and the total of the water used by the previous programmes Set the cost You can enter the cost for energy electricity and water Code The code prevents the washing machine being used without your knowledge Options Activate If you activate the code you have to enter a code after switching the washing machine on Otherwise it cannot be operated The factory default code is 125 Change If wished you...

Page 101: ...ff altogether Keypad tone The volume of the tone that sounds when a sensor is touched can also be changed It can be set to one of seven different settings or switched off altogether Display brightness The brightness of the display can be altered It can be set to one of seven different settings Temperature unit The temperature can be displayed as degrees Celsius C or Fahrenheit F The factory settin...

Page 102: ...rgent Colour detergent Delicates detergent Delicates Woollens Fabric softener Follow the manufacturer s instructions on dosage given on the packaging The dosage amount required for the agent being used must be set Follow the instructions in the display on how to do so Useful tip If you select No agent the respective TwinDos compartment will be deactivated Change dosage The values set for dispensin...

Page 103: ...an extend the standard pre wash time of 25 minutes in the Cottons programme Normal factory default setting 25 minute pre wash 6 min 31 minute pre wash 9 min 34 minute pre wash 12 min 37 minute pre wash Gentle action With gentle action activated drum agitation is reduced In this way lightly soiled items can be washed more gently Gentle action can be activated for the Cottons and the Minimum iron pr...

Page 104: ...on is reactivated Deactivate visible if Miele home is activated Miele home remains set up the Wi Fi function is switched off Connection status visible if Miele home is activated The following values are displayed the quality of Wi Fi reception the network name the IP address Set up again visible if set up Resets the Wi Fi login network to immediately re establish a new connection Reset visible if ...

Page 105: ...e Remote control setting available depending on country is only visible if the Miele home setting is set up and activated Once the Miele mobile App has been installed on your mobile device you can check the status of your washing machine from anywhere and start it remotely You can also control it remotely via the MobileControl function You can switch off the Remote control setting if you do not wa...

Page 106: ...ine must be registered with your account in the App See the Miele mobile App for terms and conditions of use Some software updates can only be carried out by Miele Service Running a RemoteUpdate If a RemoteUpdate is available for your washing machine it will be displayed automatically for you You can choose to start the RemoteUpdate immediately or wait until later If you select Start later the pro...

Page 107: ...the washing machine to hot water operation Options Cold water factory default setting The washing machine will be operated with cold water only Hot water main wash Hot water is used in the main wash Legal information Open source licences You can view information here ...

Page 108: ...down Hot suds can damage plastic drainage pipes Suds cooling takes place when a Cottons programme with a temperature of 70 C or higher is selected Suds cooling should be activated to prevent the danger of scalding if the drain hose is hooked over the edge of a sink or basin Suds cooling is deactivated as standard Temperature reduction At high altitudes water has a lower boiling point Miele recomme...

Page 109: ...dry No need to refill as it is supplied in single use cartridges for the TwinDos system Only for use in conjunction with UltraPhase 1 UltraWhite Powder detergent Suitable for white and light coloured laundry as well as heavily soiled cotton items Effective stain removal even at low temperatures UltraColor Liquid detergent for coloured items Suitable for coloured and dark black items Protects brigh...

Page 110: ...tems Retains the elasticity of down and feather filled items Retains the breathability of down filled items Prevents down filling clumping together WoolCare Liquid detergent for woollens and delicates Includes a special wheat protein conditioning formula Helps prevent pilling and felting Gentle on colours Fabric care Fabric care is available as capsules in convenient single dose amounts or in a ha...

Page 111: ... Available as capsules in convenient single dose amounts Machine care products IntenseClean For cleaning the washing machine thoroughly and effectively Removes grease bacteria and unpleasant odours Use 1 3 times per year Descaler Removes heavy limescale deposits Mild and gentle with natural citric acid ...

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Page 115: ...erth 83 85 Sir Donald Bradman Drive Hilton SA 5033 205 207 Stirling Highway Claremont WA 6010 Miele Experience Centre and Office Adelaide Miele Australia Pty Ltd Miele New Zealand Limited Level 2 10 College Hill Freemans Bay Auckland 1011 Miele Experience Centre Auckland 8 College Hill Freemans Bay Auckland 1011 Telephone 0800 464 353 0800 4 MIELE www miele co nz Miele Global Headquarters Germany ...

Page 116: ...M Nr 11 016 590 00 en AU NZ WCR 870 WPS ...

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Miele WCR 870 WPS, Operating Instructions Manual

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