Miele W 5741 Operating Instructions Manual Download Page 37

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The following fault message appears in the display and the
programme has been cancelled.

Fault message

Possible cause

Remedy

;

Drain

fault

– The water outlet is

blocked or restricted.

– The drain hose has

been fixed too high.

– Clean the fluff filter and

drain pump.

– The maximum drain height

is 1 m.

;

Water inlet

fault

The water inlet is blocked
or restricted.

Check whether

– the tap has been opened

properly.

– the inlet hose is kinked.

– the water pressure is too

low.

;

Waterproof

fault

The water protection
system has reacted.

– Close the tap.

– Call Miele.

;

Technical

fault

There is a fault.

Start the programme again.
If the fault message appears
again, contact Miele.

To switch off the fault message: Switch the machine off with the

button.

Problem solving guide

Summary of Contents for W 5741

Page 1: ...nstructions for Washing machine W 5741 To avoid the risk of accidents or damage to the machine it is essential to read these instructions before it is installed and used for the first time M Nr 07 722 800 en AU NZ ...

Page 2: ...s often contain materials which if handled or disposed of incorrectly could be potentially hazardous to human health and to the environment They are however essential for the correct functioning of your appliance or machine Therefore please do not dispose of your old machine or appliance with your household waste Please dispose of it at your local community waste collection recycling centre and en...

Page 3: ...on 13 Detergent consumption 13 How to wash correctly 14 Brief instructions 14 Extra quiet 16 Spinning 19 Final spin speed 19 Programme chart 20 Extra options 23 Programme sequence 24 Garment care label symbols 26 Changing the programme sequence 27 Cancelling a programme 27 Interrupting a programme 27 Changing a programme 27 Adding or removing laundry after a programme has started 28 Safety lock 28...

Page 4: ...ing fault message appears in the display and the programme has been cancelled 37 The following fault message appears in the display at the end of a programme 38 General problems 39 An unsatisfactory wash result 40 The drum door does not open when you press the Door button 41 Opening the drum door in the event of a blocked drain outlet and or power failure 42 After sales service 44 Future updates P...

Page 5: ...belling programme according to AS NZS 2040 1 AS NZS 2040 2 Standard 56 Notes for test institutes 56 Technical data 58 Programmable functions 59 To access programmable functions 59 To select a programmable function 59 To alter a programmable function 59 To come out of programmable functions 59 Language 59 Water plus 60 Gentle action 60 Suds cooling 60 Code 61 Temperature unit 62 Buzzer 62 Keypad to...

Page 6: ...per use or operation The washing machine is not suitable for outdoor use This washing machine is not intended for use by persons including children with reduced physical sensory or mental capabilities or lack of experience and knowledge unless they have been given supervision or instruction concerning its use by a person responsible for their safety This washing machine must not be installed and o...

Page 7: ...iginal spare parts Only when these parts are fitted can the safety standards of the machine be guaranteed Unauthorised repairs could result in unforeseen dangers for the user for which Miele cannot accept liability Repairs should only be undertaken by a Miele approved service technician Ensure current is not supplied to the machine until after maintenance or repair work has been carried out If the...

Page 8: ...e to both the machine and adjacent furniture or appliances Turn off the tap if the machine is to be left for any length of time e g holi day especially if there is no floor drain gully in the immediate vicinity Flooding danger If hooking the drain hose into a wash basin check that the water can drain off quickly enough to prevent the sink from overflowing Make sure the drain hose is secure so that...

Page 9: ...cturer as being suitable for use in a domestic washing machine Always observe the manufacturer s instructions carefully Colour run and dye removers contain sulphur compounds which can cause damage such as corrosion Do not use these products in this machine If liquid detergent comes into contact with the eyes rinse them thoroughly with lukewarm water imme diately If swallowed seek medical assistanc...

Page 10: ...be used to update programming data in the future fStart Stop button For starting the programme selected and cancelling a programme once it has started gProgramme selector For selecting a programme The indicator light next to the selected programme will come on The programme selector can be turned clockwise or anti clockwise hK button For switching the washing machine on and off To save energy wash...

Page 11: ... will appear in the display in hours and minutes During the first 8 minutes the washing machine measures how much water is being absorbed by the laundry and uses this to calculate the load The programme duration may be longer or shorter depending on this absorbency rate Programmable functions The programmable functions can be used to tailor washing programmes to suit your individual requirements I...

Page 12: ...eing switched on for the first time the welcome screen will appear The welcome screen will not appear again once a programme lasting longer than 1 hour has been completed Setting the language You will be asked to select the language you require for the display It is possible to change the language at any time via the programmable functions deutsch Select the language you require by turning the pro...

Page 13: ...rmally soiled load and is the programme used in energy water consumption tests to AS NZS 2040 Refer to consumption data Detergent consumption Do not exceed the amounts of detergent recommended by the manufacturer on the packaging Adjust the dosage to the degree of soiling of the laundry Reduce the amount of detergent with smaller loads approx 1 3 less than the amount recommended can be used when w...

Page 14: ...a stain make sure that any plastic parts e g buttons are protected and that the cleaning agent is rinsed off before washing the garment in the machine Do not use solvent based cleaning agents in this machine Sort the laundry by colour and by care label Most garments have a textile care label in the collar or side seam Dark textiles often contain excess dye and should be washed separately several t...

Page 15: ...s causes creases and reduces cleaning efficiency Make sure that no garments are caught between the drum door and seal Shut the door with a gentle swing DSelect a programme Turn the programme selector clockwise or anti clockwise to select the required programme The programme indicator light for the programme selected will come on ESelect a temperature spin speed The suggested temperature and or spi...

Page 16: ...ased if the Water plus option is selected However you can select other settings for Water plus These are described in Programmable functions Pre wash By pressing the Pre wash button you cannot only activate Pre wash but also set an extra soak time of one or two hours Press the button Once Pre wash Twice Pre wash 1 hour Soak 3 times Pre wash 2 hour Soak 4 times switched off Extra quiet You can redu...

Page 17: ... wash rinse and spin results higher water consumption an additional rinse cycle will automatically switch in a burden to the environment Pull out the detergent drawer and place detergent in the compartments as follows i Detergent for Pre wash if selecting Pre wash add 1 4 of the total amount recommended This compartment is also used for starch formulations when starching separately j Detergent for...

Page 18: ...ease phase after the programme has finished the following will appear in the display 0 00 Finish Press the Door button to open the drum door The machine will switch off automatically 15 minutes after the end of the Anti crease phase Push the K button to switch the machine back on Remove the laundry Check that all items have been removed from the drum Items left in the drum could discolour other it...

Page 19: ...d from the drum immediately after the end of the programme To start the final spin The washing machine will display the maximum spin speed possible You can select a lower spin speed Start the final spin by pressing the Start Stop button To end the programme Press the Door button The water will drain away Press the Door button again to open the door To omit rinse and interim spin and the final spin...

Page 20: ...t in curtains usually makes using a programme with a pre wash advisable For items which crease easily deselect the spin Woollens Cold to 40 C Max load 2 0 kg Item Machine washable or hand washable wool or wool blend fabrics If the care label does not specify a temperature wash using the cold setting Note Reduce the spin speed for fabrics which crease easily Proofing 40 C Max load 2 5 kg Item For t...

Page 21: ... each item Darks and denim Cold to 60 C Max load 3 0 kg Item Black and dark garments made from cotton mixed fibres and denim Notes Wash inside out Denim often contains excess dye and will run during the first few washes Wash light and dark coloured items separately Shirts Cold to 60 C Max load 2 0 kg Notes Pre treat collars and cuffs if necessary Wash silk garments on the Delicates programme Expre...

Page 22: ...is automatically activated The main wash cycle is extended Spin Notes Drain only Set spin speed to No Make sure you select the appropriate spin speed Separate rinse Starch Max load 7 5 kg Item For rinsing hand washed items Table cloths napkins and overalls that require starching Notes Reduce the spin speed for items which crease easily The laundry should be washed but not treated with fabric condi...

Page 23: ... X X X X Minimum iron X X X X X Delicates X X X X Woollens Proofing X Express 20 X1 X X Automatic plus X Darks and denim X X X X Shirts X X X X X Intensive plus X X2 X Spin Separate rinse Starch X X1 Extras that are preset by the programme X2 Extras that are preset by the programme cannot be deselected Extra options 23 ...

Page 24: ...e sequence 24 Cottons d a 2 32 L L Minimum iron c e 2 33 L L Delicates e d e 3 L Woollens e f e 2 L L Proofing d L Express 20 d b d 1 33 L L Automatic plus abc e 2 33 L L Darks and denim b d 3 L Shirts e c e 2 L Intensive plus a 2 41 2 L L Spin L Separate rinse Starch e 2 L See the next page for legend ...

Page 25: ... can be selected have not been taken into account The display shows the stage the programme has reached Special features in the programme sequences Anti crease The drum will continue to rotate for up to 30 minutes after the programme end to avoid creasing Exceptions There is no crease protection in the Woollens programme The washing machine door can be opened at any time 1 Two rinses are carried o...

Page 26: ... 54321 Delicates ac Woollens Express 20 76 Automatic plus 7621 Drying The number of dots indicates the drying temperature q Normal temperature r Low temperature s Do not tumble dry Ironing The number of dots indicates the ironing temperature I approx 200 C H approx 150 C G approx 110 C J Do not iron Professional cleaning f Dry clean only The letters indicate the type of cleaning agent required p w...

Page 27: ...tinue with the same programme Switch the machine back on with the K button Changing a programme After the start of a programme it is no longer possible to select a different programme Temperature It is possible to select a different temperature up to 5 minutes after the programme has started Press the Temperature button Spin speed It is possible to change the spin speed up until the final spin beg...

Page 28: ...ed If you press the Door button when the above conditions are present the following will appear in the display Door locked Safety lock The safety lock prevents the machine from being opened the programme from being cancelled or the machine from being switched off during a wash programme To activate the safety lock Press and hold in the Start Stop button after the programme has started Stop or in 3...

Page 29: ...tion on the use and the dosage Detergent 29 Detergent for universal fabrics Detergent for coloured fabrics Detergent for delicates Special detergent Proofing agent Fabric softener Minimum iron X X X Cottons X X X Delicates X X X X Woollens X X Proofing X Express 201 X X X Automatic plus X X X Darks and denim1 X X X X Shirts X X X Intensive plus X X X Separate rinse Starch X X ...

Page 30: ...Tablets are suitable for full loads but note that it may be impractical to reduce tablets for smaller loads Some tablets do not dissolve as rapidly as others and may not be suitable for programmes with short durations Do not use biological detergents on silk as the enzymes may damage the silk Instructions for use and recommended dosage amounts are given on the detergent packaging For programmes wi...

Page 31: ...t know the water hardness level in your area Water softeners A water softener can be used to cut down on the use of detergents in hard water areas Dispense according to the amount specified on the packaging First add detergent and then the water softener Use a quantity of detergent as for soft water Washing with several components If you wash using several components e g special application deterg...

Page 32: ...d fabric conditioner channel regularly See Cleaning the detergent dispenser drawer Do not use powder starch formulations or viscous liquid starch in the compartment as it will clog up Adding fabric conditioner or starch separately Dispense in accordance with manufacturer s instructions on the packaging Add powder or viscous starch to compartment i Add the fabric conditioner or liquid starch to com...

Page 33: ...with a mild non abrasive cleaning agent or soap and water Wipe dry with a soft cloth The drum can be cleaned using a suitable proprietary stainless steel cleaning agent following the manufacturer s instructions on the packaging Do not use solvents abrasive cleaners glass cleaners or all purpose cleaning agents These might damage plastic surfaces and other components because of the chemicals they c...

Page 34: ...ce the siphon If starching frequently thoroughly clean the siphon and siphon tube regularly A build up of starch will cause them to become clogged Cleaning the detergent dispenser drawer housing Use a bottle brush to remove detergent residues and limescale from the jets inside the detergent dispenser drawer housing Cleaning and care 34 ...

Page 35: ... to the tap Remove the rubber seal 1 from the recess Using pointed pliers take hold of the plastic filter bar 2 remove the filter and clean Put the filter and seal back in the reverse order and reconnect the hose Turn on the tap and check the connection is watertight To clean the filter in the water inlet valve Using pliers carefully loosen the ribbed plastic nut on the inlet valve and unscrew Use...

Page 36: ...nqualified persons could be dangerous The manufacturer cannot be held liable for unauthorised work The programme does not start Problem Possible cause Remedy The display remains dark and the Start Stop button indicator light does not come on There is no power to the machine Check whether the mains plug is plugged in and switched on the fuse or circuit breaker has tripped You are asked to enter a c...

Page 37: ... drain height is 1 m Water inlet fault The water inlet is blocked or restricted Check whether the tap has been opened properly the inlet hose is kinked the water pressure is too low Waterproof fault The water protection system has reacted Close the tap Call Miele Technical fault There is a fault Start the programme again If the fault message appears again contact Miele ATo switch off the fault mes...

Page 38: ... washing Use less detergent next time and follow the manufacturer s instructions on dosage given on the packaging Hygiene info A programme of at least 60 C has not been run for a long period of time Run the Cottons 75 C programme with a universal detergent to prevent the formation of organic deposits and unpleasant odours in the machine Problem solving guide 38 ...

Page 39: ...awer The water pressure is too low Clean the water inlet filter Select Water plus Powder detergent used with water softeners can be sticky Add washing powder and then add the water softener Fabric conditioner is not completely dispensed or too much water remains in the compartment The siphon tube is not correctly positioned or is clogged up Clean the siphon see Cleaning and care Cleaning the deter...

Page 40: ...t amounts of detergent were used The laundry was heavily soiled with grease Use more detergent Before washing the next load run a Cottons 60 C programme with liquid detergent but without a load White residues which look like powder detergent are seen on dark textiles after washing The detergent contained compounds zeolites to aid water softening which are not soluble in water These have stuck to f...

Page 41: ...equence Safety lock Access via a code has been activated Deactivate the code as described in Programmable functions Code Power cut Open the drum door as described in the next section The door was not correctly engaged Press hard against the lock side of the drum door and then press the Door button There is still water in the drum and the machine is unable to drain Clean the drain filter and drain ...

Page 42: ...be retained in the machine up to 25 litres Caution If laundry has been washed at a high temperature water draining out of the machine will still be hot Danger of scalding Procedure for draining the machine Place a suitable container under the access flap When draining water from the machine do not unscrew the drain filter completely or take it right out Turn the drain filter lid round until water ...

Page 43: ... the drain filter is securely tightened Otherwise there is a risk of water leakage during use To activate the ball valve and prevent a loss of washing detergent pour approx 2 litres of water through the detergent dispenser drawer after cleaning the drain filter Opening the drum door Always make sure that the drum is stationary before reaching into the machine to remove laundry Reaching into a movi...

Page 44: ...ician to update your machine in future years If for example new programmes are developed or new fabrics are introduced a Miele service technician will be able to modify existing programme cycles accordingly Miele will provide information when such developments become available Appliance warranty The appliance has a manufacturer s warranty of 2 years See the warranty card supplied with the machine ...

Page 45: ...supply cable c f Flexible drain hose with detachable swivel elbow gFacia panel with controls hDetergent dispenser drawer iDrum door jFlap for fluff filter drain pump and emergency release kHandle recesses for moving the machine lFour height adjustable feet Installation and connection 45 ...

Page 46: ...ical connection cInlet hose tested to withstand pressure of at least 7 000 kPa dDrain hose eTransport brackets for inlet and drain hoses fTransit bar covers gTransport brackets for inlet and drain hose and restraining clips for transit bars Installation and connection 46 ...

Page 47: ...nd cables first If possible install the machine in a corner as this is usually the most stable part of the floor If the machine is installed on a raised plinth it has to be secured against slippage during spinning using retaining clips available from Miele Installing the washing machine To manoeuvre the machine out of its packing case to its installation site hold it by the edge of the lid where i...

Page 48: ... Using the spanner supplied turn the left hand transit bar 90 then withdraw the transit bar Turn the right hand transit bar 90 then withdraw the transit bar Installation and connection 48 ...

Page 49: ...e washing machine Make sure that the upper hooks are above the retainers The machine must not be moved without the transit bars in place Store them as shown or keep them in a safe place for future use They must be re fitted if the machine is to be moved again e g when moving house Re fitting the transit bars Re fitting is carried out by reversing the procedure Installation and connection 49 ...

Page 50: ...n when the machine is delivered Using the spanner supplied turn counter nut 2 in a clockwise direction Then turn counter nut 2 together with foot 1 to unscrew Use a spirit level to check the machine is standing level Hold foot 1 securely with a pipe wrench Turn counter nut 2 again using the spanner supplied until it sits firmly up against the housing All four counternuts must be firmly up against ...

Page 51: ...when the machine is in place Fitting instructions are supplied with the conversion kit All parts marked are available from Miele The fitting of cover plates and stacking kits must only be undertaken by qualified and competent persons in accordance with the instructions supplied with the kit Washer and Dryer stack A Miele tumble dryer can be stacked with the washing machine A stacking kit is necess...

Page 52: ...achine housing Sump Any leaking water is collected in a sump in the base of the machine A float switches off the safety valves preventing any more water flowing into the machine and water in the suds container is pumped away Overflow protection This prevents the washing machine taking in too much water If the water level exceeds a certain level the drain pump switches in and pumps the excess water...

Page 53: ...of the washer and union if appropriate The washing machine is not suitable for connection to a hot water supply and connection to a household water softener is not recommended Maintenance and care Only use a genuine Miele hose should you ever need a replacement or extension These are tested to withstand pressure of at least 7000 kPa In order to protect the water inlet valve the two dirt filters on...

Page 54: ...rom Miele Drain hose connection 1 Direct into a sink or basin Please note the following Hook the hose over the edge and secure Make sure that the water can drain away freely without hindrance Otherwise there is a risk of water overflowing or of some of the drained water being sucked back into the machine 2 Connected securely to a plastic drain pipe with a rubber nipple There is no need to use a no...

Page 55: ...tent person in strict accordance with national and local safety regulations For extra safety it is advisable to install a residual current device RCD with a trip current of 30 mA Ensure power is not supplied to the appliance until after installation work has been carried out Connection should be made via a suitable switching socket which is easily accessible after installation in order to separate...

Page 56: ...ispenser drawer Consumption data can vary from the nominal values given depending on water pressure water hardness water inlet temperature room temperature type and volume of load fluctuations in the electricity supply and any Extra options selected Consumption data 56 Load Consumption data Energy Water Duration in kWh in litres Normal Cold Water Cottons 40 C 7 5 kg 0 56 62 2 h 24 min ...

Page 57: ...n Proofing 40 C 2 5 kg 0 35 12 40 min Express 20 40 C 3 5 kg 0 32 30 20 min Automatic plus 40 C 5 0 kg 0 52 62 1 h 29 min Darks and denim 40 C 3 0 kg 0 60 52 1 h 12 min Shirts 60 C 2 0 kg 0 95 59 1 h 12 min Intensive plus 60 C 7 5 kg 1 65 72 2 h 47 min Note for test institutes 1 AS NZS 2040 1 AS NZS 2040 2 Consumption data can vary from the nominal values given depending on water pressure water ha...

Page 58: ...ated load See data plate Fuse rating See data plate Consumption data see Consumption data Water flow pressure minimum 100 kPa 1 bar Water flow pressure maximum 1000 kPa 10 bar Inlet hose length 1 60 m Drain hose length 1 50 m Connection cable length 1 60 m Drain pump head max 1 00 m Drain pump length max 5 00 m Test certificates awarded See data plate Including building under kit See Installation ...

Page 59: ...grammable function you require appears in the display EPress the Start Stop button to confirm your selection To alter a programmable function You can see the different options available for a programmable function by turning the programme selector The option which is currently set will have a tick L beside it FTurn the programme selector until the option you want appears in the display GPress the ...

Page 60: ...r garments with a single bar under the care label and for articles which feel too hard after they have been dried Gentle action can be activated for the Cottons and the Minimum iron programmes The washing machine is delivered with the Gentle action setting deactivated Suds cooling When this is activated additional water flows into the drum at the end of the main wash to cool the suds down Hot suds...

Page 61: ...cess until all three numbers have been entered 1 2 5 Press the Start Stop button The following will appear in the display Code activated Once the machine is switched off it can only be used again if the code is entered To use the washing machine when the code is activated When the machine is switched on again the display will request the code Enter code 125 as described above and confirm the entry...

Page 62: ... is reached Loud The buzzer sounds at loud volume at the end of a programme or when Rinse hold is reached Keypad tone An audible tone sounds each time a button is pressed The machine is delivered with the keypad tone deactivated Brightness There are ten different display brightness settings The bar chart shows you the setting The machine is delivered with the display brightness on setting 5 This w...

Page 63: ... back on again Memory If an Extra option has been selected for a programme or the recommended temperature or spin speed has been altered the machine will store the changes in memory at the start of a programme When this programme is chosen again these settings will appear in the display The machine is delivered with the memory function deactivated Anti crease Anti crease helps prevent creasing if ...

Page 64: ...le uses warm water when the temperature is set to 40 C or higher Exemption The Woollens programme only uses cold water Warm water should be generated by low priced energy such as gas solar energy or oil The temperature should be lower than 60 C According to technical and hygienic guidelines the inlet hose with blue dots must always be connected to the cold water supply Programmable functions 64 ...

Page 65: ...e your laundry a fresh natural fragrance It makes garments soft to handle and prevents static build up during tumble drying For delicates This liquid detergent is ideal for the gentle treatment of delicate fabrics such as wool and silk Its special formulation cleans effectively at temperatures as low as 20 C while protecting the colour of your delicate garments UltraWhite This multi purpose powder...

Page 66: ...ing Sportswear The Miele sportswear detergent is designed to clean sportswear whilst taking care of the special microfibres used in these garments It will help to neutralise and remove odours whilst protecting the colour of the fabric and preventing static build up Down Items This special purpose detergent contains a mild tenside and has been specially formulated to keep down filled items supple a...

Page 67: ...67 ...

Page 68: ...Alteration rights reserved 4811 M Nr 07 722 800 01 ...

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