The drum door does not open when you press the Door button
Possible cause
Remedy
The machine is not
connected to the
electricity supply and / or
is not switched on.
Put the plug in the socket and switch on and / or
switch the machine on with the
I-On/0-Off
button.
The electronic programme
locking has been
activated.
This is automatically deactivated at the end of a
programme. To deactivate it early see "Changing
the programme sequence".
The electronic system lock
has been activated.
To deactivate it see "Changing the programme
sequence".
Power cut.
Open the drum door as described in "Opening the
door in the event of a blocked drain outlet and/or
power failure".
The door was not correctly
engaged.
Press hard against the lock side of the drum door
and then press the
Door
button.
There is still water in the
drum and the machine is
unable to drain.
Clean the drain filter and the drain pump.
For safety reasons the drum door cannot be opened if the suds temperature is
higher than 55°C.
Problem solving guide
39
