General problems
Problem
Possible cause
Remedy
The machine shakes
during the spin cycle.
The machine feet are
not level.
Level the machine (see
"Installation").
The pump makes
strange noises.
This is not a fault! These noises occur at the end of
a pump sequence as a normal part of the operation.
The programme selector
light ring is not lit up.
The machine has switched off the light ring to save
energy. To switch the light ring back on again: press
one of the additional option buttons or turn the
programme selector.
Large amounts of
detergent residue remain
in the detergent
dispenser drawer.
The water pressure is
too low.
–
Clean the filter in the
water inlet.
–
It may be useful to press
the
Water plus
button.
Powder detergent
used in conjunction
with water softeners
tends to become
sticky.
In future, add washing
powder into the dispenser
drawer first, and then add
the water softener.
Fabric conditioner is not
completely dispensed or
too much water remains
in the
§
compartment.
The siphon tube is not
correctly positioned,
or is clogged up.
Clean the siphon, (see
“Cleaning and care" -
"Cleaning the detergent
dispenser drawer”).
The laundry has not
been spun satisfactorily.
The spin speed
selected was too low.
Select a higher spin speed
next time.
When laundry is dry it
feels hard to the touch.
Too vigorous wash
action.
Programme in gentle action
and more water.
Not enough detergent
used.
Increase detergent dose to
prevent limescale build up
in laundry.
No fabric conditioner
used.
Use fabric conditioner in
last rinse.
Problem solving guide
37
