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Miele W 163, Operating Instructions Manual

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Miele W 163 Operating Instructions Manual Download Page 46

After Sales Service

In the event of any faults which you
cannot remedy yourself, please contact

– Your Miele Dealer or

– The Miele Service Department (see

back cover for address).

When contacting your Miele Dealer or
the Service Department, please quote
the model and serial number of your
appliance, both of which are shown on
the data plate on the rear of the
washing machine.

Please note that telephone calls may
be monitored and recorded to
improve our service.

Optional accessories

Optional accessories for this washing
machine are available from your Miele
Dealer or from the Miele Spare Parts
Department.

Problem solving guide

46

Summary of Contents for W 163

Page 1: ...structions for Washing machine W 163 To avoid the risk of accidents or damage to the machine it is essential to read these operating instructions before it is installed or used for the first time G M Nr 05 876 060 ...

Page 2: ...h if handled or disposed of incorrectly could be potentially hazardous to human health and to the environment They are however essential for the correct functioning of your appliance or machine Please do not therefore dispose of your old machine or appliance with your household waste Please dispose of it at your local community waste collection recycling centre and ensure that it presents no dange...

Page 3: ...ctor 12 Additional option buttons 12 Spin button with indicator lights 12 Before using for the first time 13 Washing environmentally and economically 14 Energy and water consumption 14 Detergent 14 Additional options Soak Pre wash Intensive 14 When drying with a tumble dryer 14 How to wash correctly 15 Brief instructions 15 Programme chart 16 Before washing 20 Loading the drum and adding detergent...

Page 4: ...movers dyes 33 Cleaning and care 34 E Cloth 34 Extra cleaning 34 Cleaning the detergent dispenser drawer 35 Cleaning the filter in the water inlet 36 Problem solving guide 37 The programme does not start 37 The wash programme stops and a fault indicator light comes on 38 A fault indicator light comes on but the wash programme continues as normal 39 General problems or an unsatisfactory wash result...

Page 5: ...ater protection system 51 Connection to the water supply 52 Connection to the drainage system 53 Electrical connection U K 54 Consumption data 55 Note for test institutes 55 Technical data 56 Programmable functions 58 Water plus system 58 Gentle action 60 Top up rinse for Cottons 61 Memory function 62 Soak 63 Contents 5 ...

Page 6: ...load match the mains electricity supply If in any doubt consult a qualified electrician The electrical safety of this machine can only be guaranteed when continuity is complete between the machine and an effective earthing system which complies with local and national regulations It is most important that this basic safety requirement is present and regularly tested and where there is any doubt th...

Page 7: ...lified engineer Do not install your washing machine in rooms where temperatures below freezing may occur Frozen hoses may burst under pressure The reliability of the electronic control unit may be impaired at temperatures below freezing point Before using the machine for the first time check that the transit fitting at the rear of the machine has been removed see section on Installation During spi...

Page 8: ...ents also pose a fire and explosion hazard Only use dyes specified by the manufacturer as being suitable for use in a domestic washing machine Always observe the manufacturer s instructions carefully Colour run and dye removers contain sulphur compounds which can cause damage such as corrosion Do not use these products in this machine Using accessories Accessory parts may only be fitted when expre...

Page 9: ...programme for very lightly soiled fabrics Programme for mixed fabrics Mixed wash Suitable for small loads of garments made from man made fibres and cotton garments which can be washed together Sort according to colour Rinse programme Separate rinse Articles are only rinsed and spun in the machine Delicates and Silks programmes In these programmes the laundry is washed and spun very gently to reduc...

Page 10: ...developed or new fabrics are introduced a Miele service technician will be able to modify existing programme cycles accordingly Miele will provide information when such developments become available Automatic drum positioning At the end of a programme the drum automatically comes to a halt at the correct position for opening Description of the appliance 10 ...

Page 11: ... se lected cIndicator lights for spin speed Rinse hold or Without spin dSpin button for selecting the final spin speed Rinse hold or Without spin eProgramme selector for selecting the wash programme and temperature for that programme The programme selector can be turned clockwise or anti clockwise fProgramme sequence indicator lights show which section of the wash programme has been reached gCheck...

Page 12: ...rogramme 1200 Cottons Woollens Quick wash Starch Separate rinse Drain spin 900 Minimum Iron Mixed wash 600 Delicates 400 Silks Press the Spin button to select a different spin speed N B you cannot select a spin speed higher than the maximum allowed for the basic wash programme chosen The indicator lights show the speed selected You can also omit the spin Press the Spin button to reach Rinse hold T...

Page 13: ...rogramme without laundry and without detergent Using detergent could result in an excessive build up of foam This also activates the ball valve The ball valve prevents detergent escaping from the suds container into the sump during a wash programme thus making maximum use of the detergent Open the stopcock Press the I On 0 Off button in Turn the programme selector to Cottons 40 C Press the Spin bu...

Page 14: ...vels of soiling For stubborn or old stains use the Soak option Detergent Do not exceed the amount of detergent recommended by the manufacturer on the packaging Reduce the amount of detergent with smaller loads approx 1 3 less than the amount recommended can be used when washing a half load Additional options Soak Pre wash Intensive Select a wash programme without any additional options for light t...

Page 15: ...ner lids and the drum CLoad laundry loosely in the drum DClose the drum and the inner lid EAdd detergent FClose the outer lid Selecting a programme GSelect a programme HSelect a spin speed ISelect any additional option required JStart the programme At the end of a programme KOpen the outer and inner lids LOpen the drum and remove the laundry MClose the drum and the inner lid NClose the outer lid O...

Page 16: ...red fabrics or liquid detergent Detergent Powder detergent detergent for coloured fabrics liquid detergent tablet detergent and liquid tab detergent Max load 5 kg Note for test institutes For testing in accordance with EN 60456 you must use the Intensive option Minimum iron 30 C to 60 C 4321876 Fabric For garments made of synthetic fibres mixed fibres and for easy care cotton shirts and blouses Ad...

Page 17: ...or select Without spin Detergent Liquid detergent for delicates Max load 1 kg Silks 30 C c Fabric Hand washable fabrics with no wool content e g satin lace and silk Additional option Water plus Notes Laundry remains relatively crease free for easier ironing Place socks tights bras etc in a washing bag Detergent Liquid detergent for delicates Max load 1 kg Woollens cold to 40 C ac Fabric Machine wa...

Page 18: ...together Sort according to colour Additional option Soak Pre wash Intensive Water plus Notes For heavy soiling where staining is visible use the Intensive additional option If fabrics have a high proportion of man made fibres it is advisable to programme the machine for Gentle Action See Programmable functions Detergent Powder detergent detergent for coloured fabrics liquid detergent Max load 3 kg...

Page 19: ...perature or cold h Do not wash apf Dry clean D Do not dry clean y Suitable for chlorine bleaching z Do not use chlorine bleach Tumble dry q At normal temperature r At low temperature s Do not tumble dry Ironing I Hot iron H Medium hot iron G Cool iron J Do not iron How to wash correctly 19 ...

Page 20: ...hould be washed separately several times before being washed together with other garments Always wash whites and coloureds separately Delicate textiles should be washed separately in a delicates programme use a washing bag where appropriate Curtains Remove lead weights and strips or place in a laundry bag Underwiring and collar stiffeners Any loose wiring in bras shirt collar stiffeners etc should...

Page 21: ...r lid fully Open the inner lid aInner lid bDetergent drawer Take care The drum flaps are spring loaded Gently press your hand against the rear drum flap Press the drum lock black arrow and at the same time push the front flap inwards in the direction of the arrows until the lock is released Support both flaps and let them swing up How to wash correctly 21 ...

Page 22: ...ng To save energy and water try to load the maximum for the programme selected However be careful not to overload the machine Overloading reduces the wash result and causes more creasing DClose the drum and the inner lid First press the front then the rear drum flap until both hooks clearly engage Failure to observe these instructions may cause damage to the machine and to the laundry Clean the ro...

Page 23: ...closing the drum flaps Before closing the inner lid pull up the lock a and engage properly b If the inner lid is not closed properly the wash programme cannot start and the Excess detergent check light will flash rapidly How to wash correctly 23 ...

Page 24: ...gh water consumption an additional rinse cycle will automatically switch in A burden to the environment Pull out the detergent drawer and place detergent in the compartments as follows i Detergent for Pre wash if selecting Pre wash add 1 4 of the total amount recommen ded This compartment is also used for starch formulations when starching separately j Detergent for the main wash including Soak p ...

Page 25: ...s ISelect additional option s Additional options can be selected as long as they are compatible with the basic programme being used Each press of the top button selects the additional options in the following order Intensive or Intensive and Pre wash or Intensive and Soak or Pre wash or Soak or no option Use the lower button to select or de select the Water plus option Press the appropriate additi...

Page 26: ...ifferent soak period see Programmable functions Soak Water plus If you want to increase the water level for a wash process you can choose one of the four options for the Water plus button The options are explained in the section on Programmable functions Water plus system The machine is set at the factory so that the water level in the main wash and rinses will be increased if the Water plus butto...

Page 27: ...ould damage the laundry NClose the outer lid OSwitch off the washing machine Press and release the I On 0 Off button and turn the programme selector to Finish Transport base After washing the washing machine can be moved to a different place Before moving the machine swing the transport base lever over to the right Make sure that you do not manoeuvre the machine over cables or hoses Important A ho...

Page 28: ...ernately You can open the lid once the Rinse hold and Without spin indicator lights stop flashing and the drum has come to a halt automatically Press the Lid button again Open the outer lid fully Open the inner lid Open the drum Add or remove items Close the drum Close the inner lid properly Close the outer lid The programme will continue automatically The door cannot be opened if the suds tempera...

Page 29: ...amme If the programme selector is moved the indicator light Finish will start flashing However the programme sequence remains unaffected The indicator light will go out again when the programme selector is moved back to the programme previously chosen Skipping a programme stage Turn the programme selector to Finish As soon as the programme sequence indicator light for the programme stage you want ...

Page 30: ... lights show the stage the programme has reached Cottons Main wash Water level low Wash rhythm normal Rinses Water level medium No of rinses 2 or 31 Spinning Rinse and interim spin2 yes Final spin yes Minimum Iron Main wash Water level low Wash rhythm normal Rinses Water level high No of rinses 2 or 33 Spinning Rinse and interim spin2 yes Final spin yes Delicates Main wash Water level high Wash rh...

Page 31: ...s 2 Spinning Displays2 yes Final spin yes Starch Water level low Wash rhythm normal Final spin yes Separate rinse Water level high No of rinses 2 Final spin yes Special features in the programme sequences 1 A third rinse takes place automatically if there is too much foam in the drum a spin speed lower than 700 rpm has been selected Without spin has been selected 2 Rinse and interim spin There is ...

Page 32: ... special con tainer from the Miele Spare Parts de partment which sits in the main wash compartment j of the detergent dis penser drawer Add liquid detergent to this container for the main wash and to compartment i for the pre wash The right amount to dispense will depend on the following The quantity of laundry The soiling level of the laundry Lightly soiled No visible dirt or stains Possibly slig...

Page 33: ...arch See Cleaning the detergent dispenser drawer Do not add starch formulations or viscous liquid starch to the compartment as it will clog it up See Adding starch separately Adding fabric conditioner separately Add fabric conditioner to compartment Turn the programme selector to Starch Select a spin speed Press the Start button Adding starch separately Use the separate Starch programme when using...

Page 34: ...s stainless steel glass plastic and chrome without the use of chemicals It can be washed 300 times Do not use solvents abrasive cleaners glass cleaners or all purpose cleaning agents These might damage plastic surfaces and other components because of the chemicals they contain The washing machine must not be hosed down Extra cleaning Carry out a hot wash 70 C or above with powder detergent approx ...

Page 35: ...e arrows Clean the detergent dispenser drawer conditioner insert and siphon tube under running warm water Also clean the tube that the siphon tube sits over using warm water Over time detergent residue can build up in the water jets in the top of the detergent drawer housing Before replacing the detergent drawer use a bottle brush or similar to clean them out Cleaning and care 35 ...

Page 36: ...urn off the stopcock Unscrew the threaded union connecting the free end of the inlet hose to the stopcock Remove the rubber seal 1 from the recess Using pointed pliers take hold of the plastic filter bar 2 and remove Clean the plastic filter Put the filter and seal back in the reverse order and reconnect the hose Turn on the stopcock and check the connection is watertight If water drips out tighte...

Page 37: ... The programme does not start The wash programme stops and a fault indicator light comes on A fault indicator light comes on but the wash programme continues as normal General problems or an unsatisfactory wash result Problems with opening closing or a buzzing sound The programme does not start Problem Possible cause Remedy The Finish indicator light is not on or the Start indicator light is not f...

Page 38: ...hose has been fixed too high The maximum drain height is 1 m The Check inlet light flashes The water inlet is blocked Open the stopcock The filter in the water inlet hose is dirty Clean the filter The Soak Pre wash or Rinses indicator light is flashing There is a fault Start the programme again If the fault indicator occurs again contact the Miele Ser vice Dept ATo switch off the fault indicator t...

Page 39: ...gent light is flashing Excessive foam has built up during washing Use less detergent next time and follow the manufacturer s instructions on dosage given on the packaging The Main wash indicator light is flashing in the programme sequence display There is a fault Start the programme again If the fault indicator occurs again contact the Service Department The Finish indicator light is flashing in t...

Page 40: ...n with water softeners tends to become sticky In future add washing powder into the dispenser drawer first and then add the water softener Fabric conditioner is not completely dispensed or too much water remains in the compartment The siphon tube is not correctly positioned or is clogged up Clean the siphon see Cleaning and care Cleaning the detergent dispenser drawer A stale smell is in the drum ...

Page 41: ...a Cottons 95 C programme with powder detergent but without a load White residues which look like powder detergent are seen on dark textiles after washing The detergent contained compounds zeolites to aid water softening which are not soluble in water They have ended up on the laundry Try and brush off the residues with a soft brush once the laundry is dry Wash dark textiles using a detergent which...

Page 42: ... load gives better wash results and also helps distribute the load evenly to keep the machine stable and reduce the noise level during spinning The outer lid cannot be opened The machine is not connected to the electricity supply Insert the plug in the socket and switch on The machine is not switched on Switch the machine on with the I ON 0 OFF button Power cut Open the lid as described at the end...

Page 43: ...stopped flashing press the Lid button again and open the lid The Excess detergent check light is flashing rapidly and the programme does not start The inner lid is not closed Open the outer lid and close the inner lid properly the inner lid lock must engage properly There is a buzzing noise once the programme has started or when laundry is being loaded into the machine Automatic drum positioning i...

Page 44: ... washed at a high temperature water draining out of the machine will still be hot Danger of scalding Procedure for draining the machine Place a suitable container under the access flap When draining water from the machine do not unscrew the fluff filter completely or take it right out Unscrew the fluff filter lid until water runs out To stop the flow of water Tighten the fluff filter back up again...

Page 45: ...back in place and secure Make sure it is securely tightened Otherwise there is a risk of water leakage during use Open the lid Always make sure that the drum is stationary before reaching into the machine to remove laundry Reaching into a moving drum is extremely dangerous Pull the emergency release downwards until the machine outer lid opens Open the inner lid Problem solving guide 45 ...

Page 46: ...e Service Department please quote the model and serial number of your appliance both of which are shown on the data plate on the rear of the washing machine Please note that telephone calls may be monitored and recorded to improve our service Optional accessories Optional accessories for this washing machine are available from your Miele Dealer or from the Miele Spare Parts Department Problem solv...

Page 47: ...w aMains connection cable bInlet hose cLid with fascia panel dAccess to fluff filter drain pump and emergency release eTransport base lever fFeet gFlexible drain hose with detachable swivel elbow Installation 47 ...

Page 48: ...guaranteed If the lever is not in the left position the washing machine can move about during washing and spinning and cause a lot of damage Push the lever over to the right when moving the machine from one place to another Do not use force to manoeuvre the machine over obstacles e g in doorways The maximum floor clearance is 8 mm The transport base could get stuck and be damaged Installation 48 ...

Page 49: ...ws must then be left on the transit bars see illustration Remove the transit bars Plug the 4 large holes with the caps supplied The transit bars and screws should be stored in a safe place for future use They need to be re fitted if the machine is ever moved again e g when moving house Re fitting the transit fitting Re fitting is carried out by reversing the procedure given above Installation 49 ...

Page 50: ...Remove the transit fittings as described on the previous page Level the machine It needs to stand perfectly level on all four feet to ensure safe and proper operation Do not unscrew the machine feet as this would prevent the machine from being moved around easily If installing on a wooden joist floor We recommend a plywood base at least 60 x 45 x 3 cm The base should span several joists and be bol...

Page 51: ...n This prevents the washing maching taking in too much water If the water level exceeds a certain level the drain pump switches in and pumps the excess water away Water intake monitoring The electronic unit monitors the washing machine s water intake times If the correct water level is not reached after a certain amount of time the programme will be interrupted The water inlet valves will be close...

Page 52: ...ply should incorporate a mains stopcock with 3 4 thread The stopcock should be fitted by a qualified plumber The connection point is subject to mains water pressure Turn on the stopcock slowly and check for leaks Correct the position of the washer and union if appropriate The washing machine is not suitable for connection to a hot water supply and connection to a household water softener is not re...

Page 53: ... hose over the edge and secure Make sure that the water can drain away freely without hindrance Otherwise there is a risk of water overflowing or of some of the drained water being sucked back into the machine 2 Connected securely to a plastic drain pipe with a rubber nipple There is no need to use a non return valve 3 Connected securely to a standpipe 4 Connected securely to a floor gully If requ...

Page 54: ...ble to install a residual current device RCD with a trip current of 30 mA in accordance with DIN VDE 0664 VDE 0100 Section 739 Do not connect via an extension lead Extension leads do not guarantee the required safety of the appliance e g danger of overheating Non rewireable plugs BS 1363 The fuse cover must be refitted when changing the fuse and if the fuse cover is lost the plug must not be used ...

Page 55: ...elicates 30 C 1 0 kg 0 35 65 49 min 59 min Silks 30 C 1 0 kg 0 24 39 37 min Woollens 30 C 2 0 kg 0 23 35 40 min 1 EN 60456 test programme Note for test institutes For testing in accordance with EN 60456 you must use the Intensive option Consumption data can vary from the nominal values given depending on water pressure water hardness water inlet temperature room temperature type and volume of load...

Page 56: ...e rating see plug Consumption data see Consumption data section Water flow pressure min 100 kPa 1 bar Static water pressure max 1 000 kPa 10 bar Inlet hose length 2 50 m Drain hose length 1 50 m Connection cable length 2 40 m Drain pump head height max 1 00 m Drain pump length max 5 00 m Test certificates awarded VDE radio and television suppressed Technical data 56 ...

Page 57: ...Programmable functions for changing standard settings ...

Page 58: ...um iron Quick wash Mixed wash Silks The programmed setting is then activated by pressing the Water plus additional option button The settings are as follows Setting 1 an increase in the rinse water level for the programmes listed Setting 2 an increase in the water level in the main wash and rinses for the programmes listed the washing machine is delivered with setting 2 programmed as standard Sett...

Page 59: ...programme selector to the Cottons 75 C position The Soak Pre wash sequence indicator light will briefly flash twice in 2 second intervals to show that factory Setting 2 is stored in memory FEach subsequent press on the Start button selects a different setting see list on previous page The Soak Pre wash sequence indicator light will flash x 1 Setting 1 x 2 Setting 2 x 3 Setting 3 x 4 Setting 4 GSwi...

Page 60: ...memory Before you begin first ensure that The washing machine is switched off The machine is properly closed The programme selector is at Finish APress the Start button and keep it pressed in whilst carrying out steps B to C BSwitch the machine on with the I On 0 Off button CWait until the Start indicator light comes on D and then release the Start button ETurn the programme selector to the Cotton...

Page 61: ...t The washing machine is switched off The machine is properly closed The programme selector is at Finish APress the Start button and keep it pressed in whilst carrying out steps B to C BSwitch the machine on with the I On 0 Off button CWait until the Start indicator light comes on D and then release the Start button ETurn the programme selector to the Cottons 40 C position If the Soak Pre wash seq...

Page 62: ...off The machine is properly closed The programme selector is at Finish APress the Start button and keep it pressed in whilst carrying out steps B to C BSwitch the machine on with the I On 0 Off button CWait until the Start indicator light comes on D and then release the Start button ETurn the programme selector to the Cottons 30 C position If the Soak Pre wash sequence indicator light does not fla...

Page 63: ... On 0 Off button CWait until the Start indicator light comes on D and then release the Start button ETurn the programme selector to the Minimum iron 60 C position The Soak Pre wash sequence indicator light will briefly flash once every 2 seconds to show that a soak time of 2 hours is stored in memory FEach subsequent press on the Start button selects a different setting If the Soak Pre wash sequen...

Page 64: ...Alteration rights reserved 3504 W 163 This paper consists of cellulose which has been bleached without the use of chlorine M Nr 05 876 060 01 en GB ...

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