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Miele Touchtronic W 1119, Operating Instructions Manual, Page: 33 / 60

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Miele Touchtronic W 1119 Operating Instructions Manual Download Page 33

,

Repairs to electrical appliances must only be carried out by a qualified

and trained person in accordance with local and national safety regulations.
Repairs and other work by unqualified persons could be dangerous. The
manufacturer cannot be held responsible for unauthorized work.

The following section will help you avoid placing a service call by identifying
issues you may encounter while operating the machine:

A wash program cannot be started

Issue

Possible cause

Solution

The display stays
blank and no indicator
illuminates.

The washer has no
power.

Check to determine if:

–

the washer is plugged in.

–

the circuit breaker has
been tripped.

The "Child Lock"
indicator flashes.

The electronic lock
function is activated.

Deactivate the lock function.

The program will not
start after pressing the
"Start / Stop

T

"

button.

The door is not
properly closed.

Close the drum door.

Frequently asked questions

29

Summary of Contents for Touchtronic W 1119

Page 1: ...Operating instructions Washer W 1119 To prevent accidents and machine damage read these instructions before installation or use UV M Nr 06 523 260 ...

Page 2: ... 18 Fabric dye 18 Using the washer 19 7 Select Delay Start if needed 19 8 Start the program 19 9 Activate the program lock if necessary 19 10 Remove the laundry 20 Canceling a program 21 Interrupting a program 21 Making changes to the program 21 Adding removing laundry during a wash program 22 Locking the washer 23 Electronic program lock 23 Child Safety Lock 23 Washer care 24 Cleaning the washer ...

Page 3: ...cked 34 Draining the wash water 34 Technical Service 36 Installation instructions 37 Help protect our environment 38 Installation 39 Front view 39 Back view 40 Installation site 41 Installation 41 Remove the shipping struts 41 Installing the shipping struts 43 Level the washer 44 Installing the decor panel 45 Shortening the door panel 46 Installation beneath a counter 47 Washer stand with drawer 4...

Page 4: ...n to play on or in the appliance Close supervision is necessary when the appliance is used near children Do not wash articles that have been previously cleaned washed soaked or spotted with gasoline dry cleaning solvents or other flammable substances These articles give off vapors that could ignite or explode Do not add these items to the wash load Under certain conditions hydrogen gas may be prod...

Page 5: ...ice technician to check and update the wash programs fProgram status display Shows the current cycle of the wash program g Buzzer button hFault indicators i Delay Start button For delaying the start of a program j Start Stop button T Begins the wash program or interrupts a program k On Off button Turns the machine on and off l Door button Opens the drum door mDisplay hr min Shows the delayed start...

Page 6: ...sh out any residual water from the factory testing process as well as to activate the spin cycle Using detergent can cause sudsing and ball valve activation resulting in the need to use the maximum amount of detergent in the future Turn on the water valve Press the On Off button Select the Extra White program with the program buttons Press the Start Stop T button Once the program ends the washer c...

Page 7: ...mover or a paste made from powdered detergent and warm water Do not use chemical solvents in the machine General tips Dark fabrics often bleed the first few times they are washed They should be washed separately several times before being included in a mixed load Remove any lead weights or strips from curtains before washing Loose underwires should be removed or sewn in place before washing Woolen...

Page 8: ...s will improve washing effectiveness and help distribute the load evenly Note Overloading the washer will cause poor wash results and wrinkling Close the drum door To prevent damage to the door seal and clothing make sure that there is nothing caught between the drum door and the seal 3 Select a program Press the PROGRAMS button e or until the desired program indicator lights Using the washer 8 ...

Page 9: ...mie Fabric softener can be dispensed in the final rinse of these programs to reduce static cling Very Warm E Warm 7 Cold 6 No Heat e e Sanitize Options Extended Heavy Soil Soak Sensitive Sanitize 9 Max For white items with special hygienic demands e g baby clothing underwear towels Very Hot ö High Extra White Options Extended Heavy Soil Soak Sanitize 9 Max For white items without special hygienic ...

Page 10: ...dwash Options Extended Heavy soil Sensitive Warm 7 Med For hand washable items with no wool or silk content Cold 6 No Heat e e Sturdy Options None Warm 7 Med For a mixed load of colorfast or perma press items or for cotton blends Cold 6 Low No Heat e e Custom Options Extended Heavy Soil Soak Sensitive Sanitize 9 Max All options can be selected individually for colorfast or white items Very Hot ö H...

Page 11: ...to heavy soiling or stains The main wash cycle time for the wash program will be extended Heavy Soil For heavily soiled laundry where a pretreatment is necessary to remove surface soiling Soak For heavy soiling and stubborn stains e g blood grease chocolate that require soaking before the main wash The preset soak time is 2 hours Sensitive An additional final rinse that will wash away detergent re...

Page 12: ... desired setting lights Program Spin speed Normal High Wrinkle Free Med Sanitize High Extra White High Delicates Low Woolens High Silk Slow Handwash Med Sturdy Med Custom Max No Spin The laundry is spun after the main wash and between the rinse cycles Reducing the final spin speed will also reduce the rinse spin speeds If in the programs Sturdy and Custom a spin speed lower that Med is selected an...

Page 13: ...the Start Stop T button To finish the program Press the Door button The water will be drained away Use the Door button to open the door No spin Select No spin The laundry is not spun after the final rinse but the water is drained away After the drain cycle the washer goes immediately into the Anti Crease cycle Spinning between these rinses is also omitted in this setting If No Spin is selected in ...

Page 14: ...al drum movement poor wash rinse and spin results Higher water consumption through an automatic additional rinse cycle Higher environmental burden Pull out the detergent dispenser drawer and add detergent to the compartments j Detergent for the main wash i Only add detergent 1 4 of the total recommended amount of detergent to this compartment if the Heavy Soil wash option is selected Fabric soften...

Page 15: ...j at the beginning of each wash program Only add detergent 1 4 of the total recommended amount to compartment i if the Heavy Soil option was selected Liquid detergent insert An insert is supplied in the drum of the washer If you are using liquid detergent use the liquid detergent insert in the main wash compartment j The insert helps to measure the correct amount of detergent It also prevents the ...

Page 16: ...water hardness level in your area contact your local water authority Water hardness Hardness level Water quality Water hardness in mmol l German hardness in d I soft 0 1 3 0 7 II moderate 1 3 2 5 7 14 III hard to very hard over 2 5 over 14 Water softener If the water hardness level is between II and III you can soften the water to reduce detergent consumption The detergent packaging should indicat...

Page 17: ...o not exceed the maximum fill level marked inside the compartment as the excess will prematurely activate the siphon and be wasted Close the compartment lid and push in the dispenser drawer The fabric softener will automatically be dispensed during the final rinse cycle A small amount of water will remain in the compartment at the end of the program Never mix fabric softener and starch together in...

Page 18: ...ftener compartment Add the recommended amount of starch to the compartment Do not exceed the maximum fill level Close the compartment lid and push in the dispenser drawer The starch will be dispensed during the final rinse At the end of the program a small amount of water will remain in the fabric softener compartment Fabric dye Do not use fabric dyes in this washer Detergent 18 ...

Page 19: ...time extends in 1 hour increments Canceling Delay Start Press the Delay Start button until 24 appears in the display press once more and the action will be canceled 8 Start the program Press the flashing Start Stop T button to begin the program The display will show the maximum program run time It will count down in minutes For the first 10 minutes the washer calculates the water absorbency of the...

Page 20: ...injure yourself If the drum turns with the door open contact Miele s Technical Service Department Remove the laundry Check the folds of the door seal for any small articles which may have been trapped Check the drum for any missed pieces of laundry Items inadvertently left in the washer may be damaged e g shrink or discolor during the next wash cycle Turn the washer off using the On Off button Clo...

Page 21: ...rn on the washer using the On Off button Interrupting a program Turn off the washer using the On Off button To continue the program Turn on the washer using the On Off button Making changes to the program A program change is not possible once a program has started To select a different program the started program must be canceled The buzzer can be turned on or off A spin speed can be selected unti...

Page 22: ...ogram will continue automatically Note Once the program has started the washer cannot make adjustments for the load size The time remaining will automatically adjust The drum door cannot be opened if the water temperature is greater than 130 F 55 C the water level is too high the final spin has started the program lock is activated If you press the Door button during any of these conditions the Ch...

Page 23: ... The Child Safety Lock can be activated to prevent a child from operating or climbing inside the washer When the Child Safety Lock is activated the drum door cannot be opened and a program cannot be started To activate the Child Safety Lock The washer must be turned off The drum door must be closed Steps 1 to 4 must be carried out within 5 secs or the washer will not recognize the activated Child ...

Page 24: ...ype of cleaner is available from Miele Cleaning the drum Germs can develop when using wash programs with a low temperature below Hot over several wash cycles This can lead to odors in the drum Once a month run a program with no laundry using a Sanitize or Very hot temperature and or bleach If the correct amount of detergent is dispensed the machine should not need to be descaled If the washer need...

Page 25: ...t of the machine Clean the detergent drawer with warm water Clean the siphon tube 1 Remove the siphon tube from the fabric softener compartment and rinse under warm water Clean the pipe on which the siphon tube is attached 2 Replace the siphon tube Do not use chemical solvents abrasive cleaners glass or all purpose cleaners These can damage plastic surfaces and other parts Washer care 25 ...

Page 26: ...m the valve by turning the connector counter clockwise using a wrench if necessary Remove the rubber seal 1 from the connector Using needle nose pliers grasp the plastic filter 2 and pull it out of the hose connector Clean the filter under running water and carefully remove any large particles Replace the filter and seal then reconnect the hose Slowly turn on the valve and check for leaks If water...

Page 27: ...ects Open the detergent dispenser drawer Remove the tool Open the access panel The lint trap lid is visible when the access panel is opened Remove and clean the lint trap Check that the impeller in the back of the chamber rotates freely by spinning it with your hand Return the lint trap and tighten into place If the lint trap lid is not tightened securely water will leak out when the machine is us...

Page 28: ... or removing the fuse Insert the tool into the slit of the light bulb then turn counterclockwise until resistance is felt Pull out the drum lighting A replacement bulb can be obtained by contacting Miele Insert the new light bulb into the socket Shift it back and forth until the bulb falls into place then turn clockwise with the tool A fault will appear and the washer will not function if the ligh...

Page 29: ...Quick Guide Remove this guide for easy reference Please read all instructions especially the Important Safety Instructions before using the washer ...

Page 30: ...the laundry Close the drum door Make sure clothes will not be caught by the door 3 Select a program Select the desired program Refer to the Program guide to determine which program is most suitable for the load being washed 4 Select wash options if needed Press the upper button until the indicator of the desired wash option lights Press the lower button to select the Sensitive wash option Quick Gu...

Page 31: ...of detergent to the i compartment Place fabric softener or liquid starch in compartment 7 Select Delay Start if needed Press the Delay Start button 8 Start the program Press the Start Stop T button 9 Activate the program lock if necessary Hold the Start Stop T button until the Child Lock indicator lights up 10 Unload the laundry Open the drum door using the Door button Remove the laundry Turn off ...

Page 32: ...Soak Temperatures Warm 7 Cold 6 No Heat e Spin speed Low Items For delicate clothing that wrinkles easily Woolens Options Sensitive Temperatures Warm 7 Cold 6 No Heat e Spin speed High Med Items For hand washable and machine washable wool Silk Options Sensitive Temperatures Cold 6 No Heat e Spin speed Slow Items For silk items Handwash Options Extended Heavy soil Sensitive Temperatures Warm 7 Cold...

Page 33: ...l by identifying issues you may encounter while operating the machine A wash program cannot be started Issue Possible cause Solution The display stays blank and no indicator illuminates The washer has no power Check to determine if the washer is plugged in the circuit breaker has been tripped The Child Lock indicator flashes The electronic lock function is activated Deactivate the lock function Th...

Page 34: ...ater intake is blocked Check to determine if the water valve is open the inlet hose is kinked The inlet hose filter is dirty Clean the filter under running water and carefully remove any large particles The buzzer sounds and the Intake and Drain indicators flash appears in the display There is a fault Call the Miele Service Department The buzzer sounds and the Soak and Rinse indicators flash appea...

Page 35: ...structions There are unusual sounds coming from the drain pump There is no fault Lapping sounds at the beginning and end of the pump process are normal A large amount of detergent residue remains in the dispenser drawer The water pressure is too low Clean the water intake hose filter under running water and carefully remove any large particles Select the Sensitive button The fabric softener is not...

Page 36: ... An inadequate amount of detergent was used to dissolve greasy deposits in heavily soiled laundry e g grease oils or lotion stains Add more detergent to the laundry or use a liquid detergent Run a Normal Hot program with liquid detergent to clean the washer before using it for laundry again There is white detergent residue on dark laundry The detergent was not completely dissolved because of hard ...

Page 37: ...afety Lock as described in Locking the washer Child Safety Lock Power failure To open the drum door see Frequently asked questions Opening the drum door during a power failure The door was not properly closed Push on the drum door and at the same time press the Door button There is still water in the drum and the washer cannot drain it away Clean the drain filter and the drain pump as described in...

Page 38: ...6 5 gal 25 l Caution If laundry has been washed at a high temperature the water draining out of the machine will still be hot Stop and allow it to cool before proceeding Open the toe kick lid with a screwdriver The drain tube will be pulled from the machine with the toe kick lid Put the drain tube in a container Remove the plug Once the flow of water stops seal the tube with the plug Frequently as...

Page 39: ...um is extremely dangerous Door hinges on the right side Insert a screwdriver into the notch of the left opening and pull downwards The door will now open Door hinges on the left side Insert a screwdriver into the notch of the right opening and pull downwards The door will now open Frequently asked questions 35 ...

Page 40: ...ur Extended Service Contract program gives you the assurance of knowing that your appliance investment is covered by 5 years of worry free ownership MieleCare is the only Extended Service Contract in the industry that guarantees repairs by a Miele Authorized Service Provider using genuine Miele parts Only genuine Miele parts installed by factory trained professionals can guarantee the safety relia...

Page 41: ...Installation Instructions To prevent accidents and machine damage read these instructions before installation or use ...

Page 42: ...children as they pose a danger of suffocation Disposal of an appliance Old appliances may contain materials that can be recycled Please contact your local recycling authority about the possibility of recycling these materials Ensure that the appliance presents no danger to children while being stored for disposal Before discarding an appliance unplug it from the outlet cut off its power cord and r...

Page 43: ...in hose drain options shown i e adjustable and removable elbows h Control panel i Detergent dispenser drawer j Drum door k Access panel to lint trap and drain pump l Access panel for draining and opening the machine in case of emergency m Four height adjustable feet Installation 39 ...

Page 44: ...Back view a Lid excess end with transport grips b Power cord c Shipping struts with rotary protection d Hot water intake hose e Cold water intake hose f Drain hose Installation 40 ...

Page 45: ...rner of a room where the stability of the floor is at its greatest If the machine is installed on a raised platform it must be secured with retaining clips These clips are available from your dealer or Miele If installed on a masonry or concrete base the base should have a 1 2 to 3 4 12 20 mm high rim This is required to prevent the washer from vibrating off the stand during the spin cycle Install...

Page 46: ...pping strut counterclockwise 90 with the enclosed combination wrench Pull out the shipping strut Turn the right shipping strut clockwise 90 with the enclosed combination wrench Pull out the shipping strut Installation 42 ...

Page 47: ...hipping struts to the rear of the washer Take care to insert the drill holes correctly b into the clamps a Do not move the washer without the shipping struts in place Installing the shipping struts Reinstall the struts by reversing the Remove the shipping struts procedure Installation 43 ...

Page 48: ...r is extremely heavy When tipping the machine be careful that it does not slip Turn the locking ring 2 counterclockwise with the enclosed combination wrench Unscrew each of the four feet as much as necessary by turning both the foot 1 as well as the locking ring 2 to the left Check that the machine stands level Once level hold the foot 1 steady with a wrench Turn the locking ring 2 with the combin...

Page 49: ...the 4 screws at the top of the decor frame and pull it forward Loosen the screws at the other sides of the decor frame but do not turn them out A decor panel up to 3 16 thickness can be inserted if the frame sides are pushed forward Insert the decor panel from above Press the frame sides onto the panel and tighten the screws Push the top of the decor frame onto the frame from the front and attach ...

Page 50: ... X Cut the side decor bars with a hacksaw Installation Open the door To remove the door panel unscrew the 10 screws arrows from the door sheet panel Remove the three decor bars from the door panel by removing the screws Cut the bottom of the door panel and the two side decor bars by X Drill four holes into the door panel to fix the lower decor bar Install the decor bars and the door panel To insta...

Page 51: ...4 34 13 16 870 885 mm one filler frame 36 36 5 8 915 930 mm two filler frames When the machine lid needs to be removed to reduce the height of the machine a countertop kit is necessary The cover plate in the countertop kit replaces the machine lid and ensures electrical safety Water intake drain and electrical connections should be installed near the machine and be easily accessible An installatio...

Page 52: ...ropriate stacking kit is required available from your Miele dealer or Miele Note a Safety distance to the wall minimum 13 16 2 cm b Height Stacking kit with pull out shelf 66 15 16 170 cm Reinstallation of the machine lid When reinstalling the machine lid check the fit of the cover at the rear bracket to ensure safe transport Installation 48 ...

Page 53: ...e or with a hose able to withstand up to 145 psi 10 bar pressure The water valve connector must also be able to withstand 145 psi 10 bar The bolted connection is under water pressure Open the water supply slowly to check for leaks Adjust the rubber seal and the bolted connection if necessary To protect the inlet valve the two filters one at the pressure hose valve connection and one at the inlet c...

Page 54: ...r only Turn on the valve s and check for leaks The water pressure must be within 15 145 psi 1 10 bar If the water pressure is greater that 145 psi 10 bar a pressure reducer must be installed If the water pressure is below 15 psi 1 bar there will not be enough water available for a complete fill The water intake hoses are equipped with screen filters Do not remove these filters except for cleaning ...

Page 55: ...ecure it firmly 3 To a floor drain The machine is equipped with an air gap anti siphoning system so that no minimum drain height is required The machine drains using a pump with a maximum delivery height of 4 feet 1 2 m Make sure there are no kinks in the drain hose If desired the drain hose may be extended to run a maximum of 16 feet 4 9 m as long as the 4 foot 1 2 m height is not exceeded Hose e...

Page 56: ...CTRICAL INSTRUCTIONS This installation should be performed by an experienced and qualified technician in accordance with local codes and regulations The washing machine is supplied with a 5 3 1 6 m long 4 wire cord ending in a NEMA 14 30 P plug ready for connection to a 120 208 240 V 15 A 60 Hz AC power supply The proper outlet can be purchased from an electrical supply dealer or from Miele reques...

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Page 60: ...Alterations rights reserved 2106 with det insert M Nr 06 523 260 01 en US ...

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