Problem solving guide
56
Customer Service Department
In the event of a malfunction, contact the Miele Customer Service De-
partment.
When contacting the Customer Service Department, please quote the
model, serial number (SN) and material number (mat. no.) of your ma-
chine. This information can be found on the data plate. The data plate
is visible above the door ring when the drum door is open, or on the
back of the machine at the top:
Please also pass on the fault message appearing in the machine dis-
play to the Customer Service Department.
Use only original Miele spare parts
. The Miele Customer Service
Department will also require the model, serial number (SN) and mater-
ial number (mat. no.) when ordering.
