Problem solving guide
130
Problem
Cause and remedy
Fault 550
The waterproof system has been activated. One of the
water supply hoses might have a leak.
Close the stopcocks.
Contact the Miele Customer Service Department.
Fault 555
Too much water has accumulated in the steam condenser.
Wash water may have been diverted behind the protective
panel of the steam condenser on the back wall of the wash
cabinet because of angled load items or injector nozzles.
When installing angled injector nozzles and sorting load
items, ensure that the wash water outlets point towards
the centre of the wash cabinet.
Restart the cleaning machine. Excess water is pumped
out automatically.
Fault 559
There is a problem with the process documentation
interface. The machine has detected a module for an
Ethernet interface, but only a serial interface (RS232) is
activated in the controls.
Deactivate the RS232 interface:
Open the menu for configuring the interface
Further
settings
/
Interface
and then select
Ethernet
.
Wait approx. 90 seconds. The Ethernet module XKM
3000 L Med needs this time for initialisation. It may be
necessary to reconfigure the interface.
Or
Replace the Ethernet module XKM 3000 L Med with a
XKM RS232 10 Med module to set up a serial interface.
Fault 578
The peak load cut-out has lasted longer than 3 hours.
Have your electrical system and your energy
management system tested by a suitably qualified
person.
Process-related faults and messages
Problem
Cause and remedy
Drying during programme de-
activated
Drying cannot be selected at the start of a programme
because drying is not available for the selected
programme.
Start the programme without drying.
Or:
Have the drying parameters for this programme adjusted
by the Miele Customer Service Department.
Wrong code entered
The PIN code entered is not the same as the code saved.
Enter the PIN code again.
Report the loss of the PIN code to the Miele Customer
Service Department.