Problem solving guide
42
Problem
Cause and remedy
After the hob has been
switched on
appears
in the timer display for a
few seconds.
The system lock or safety lock is activated.
Deactivate the system lock or safety lock (see
"System lock / Safety lock").
After the hob has been
switched on
appears
in the timer display for a
few seconds. The cook‐
ing zones do not heat
up.
The hob is in demonstration mode.
Touch the
and
sensors at the same time until
goes out.
A cooking zone
switches off automati‐
cally.
It has been operated for too long.
You can use the cooking zone again by switching
it back on (see "Safety switch-off").
The Booster has deacti‐
vated early automatical‐
ly.
The overheating protection mechanism has been acti‐
vated.
See "Overheating protection".
The cooking zone is not
working in the usual
way on the power set‐
ting selected.
The overheating protection mechanism has been acti‐
vated.
See "Overheating protection".
Power level 9 is auto‐
matically reduced if you
select power level 9 on
two linked cooking
zones at the same time.
Operating both zones at power level 9 would exceed
the permitted maximum power for the two zones.
Use a different cooking zone.
The food in the pan
does not heat up when
the Auto heat-up func‐
tion is switched on.
A large amount of food is being heated up.
Start cooking at the highest power level and then
turn down to a lower one manually later on.
The pan is not conducting heat properly.
Use a different pot or pan which conducts heat
properly.
An operating noise can
be heard after the appli‐
ance has been switched
off.
The fan will continue running until the appliance has
cooled down. It will then switch itself off automatical‐
ly.