Miele KM 2356-1 Operating And Installation Instructions Download Page 33

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Problem solving guide

Many malfunctions and faults that can occur in daily operation can be easily
remedied. Time and money will be saved because a service call will not be
needed.

The following guide may help you to find the reason for a malfunction or a fault,
and to correct it.

Problem

Cause and remedy

The burners do not ig-
nite when the hob is be-
ing used for the first
time or after it has been
out of use for a longer
period.

There could be an air lock in the gas pipe.



You may need to make several attempts before the
burner ignites successfully.

The burner does not
light after several at-
tempts.

There is a technical fault.



Turn all of the controls clockwise to the



position

and interrupt the power supply to the hob for a few
seconds.

The burner is not correctly assembled.



Assemble the burner correctly.

The gas shut-off device has not been opened.



Open the gas shut-off device.

The burner is wet and/or dirty.



Clean and dry the burner.

The flame openings are blocked and/or wet.



Clean and dry the flame openings.

The gas flame goes out
after ignition.

The flames do not touch the thermocouple and the
burner does not get hot enough:
The burner parts are not positioned correctly.



Assemble the burner components correctly.

The thermocouple is dirty.



Remove any soiling.

The flame suddenly
looks different.

The burner parts are not positioned correctly.



Position the burner parts correctly.

The burner head or the holes in the burner cap are
dirty.



Remove any soiling.

The gas flame goes out
during use.

The burner parts are not positioned correctly.



Position the burner parts correctly.

Summary of Contents for KM 2356-1

Page 1: ...and installation instructions Gas hobs To avoid the risk of accidents or damage to the appliance it is essential to read these instructions before it is installed and used for the first time en GB M Nr 11 138 720 ...

Page 2: ...ating and installation instructions It is however set up for connection to the gas and electricity supplies in the countries specified For trouble free operation of the appliance it is best to use it in the countries spe cified for use For use in other countries please contact Miele in your country ...

Page 3: ...t cigarette lighters or matches Do not operate electrical lights or switches i e do not switch them On or Off Open all doors and windows to ventilate the area If the smell of gas persists evacuate the building In the UK you must now Call the Gas Emergency Contact Centre Tel 0 800 111 999 For any gas work in the UK always use a Gas Safe registered engineer In other countries please follow relevant ...

Page 4: ... Pans 22 Tips on saving energy 24 Operation 25 Rapid ignition system 25 Switching on 25 Adjusting the flame 26 Switching off 26 Safety features 27 Ignition safety 27 Cleaning and care 28 Stainless steel trough 29 Pan supports 30 Control knobs 30 Burner 31 Problem solving guide 33 Optional accessories 35 Safety instructions for installation 36 Safety distances 37 Hob with frame or bevelled edge 40 ...

Page 5: ... the hob 50 Electrical connection 51 Gas connection 53 Burner ratings 56 Converting to another gas type 57 Jet table 57 Changing the jets 57 Changing the main jets 57 Changing the small jets 58 Functional check 59 After sales service 60 Contact in case of malfunction 60 Data plate 60 Warranty 60 Product data sheets 61 ...

Page 6: ...amage to the hob please read these instructions carefully before installation and before using it for the first time They contain important notes on installation safety use and maintenance Miele cannot be held liable for damage caused by non compliance with these instructions Keep these instructions in a safe place and ensure that new users are familiar with the content Pass them on to any future ...

Page 7: ... supported by the manufacturer and could be dangerous This hob is not intended for use by people with reduced physical sensory or mental capabilities or lack of experience and knowledge unless they have been given supervision and instruction concerning its use by a person responsible for their safety They may only use the hob unsupervised if they have been shown how to use it in a safe way They mu...

Page 8: ...The hob gets hot when in use and remains hot for a while after be ing switched off Keep children well away from the hob until it has cooled down and there is no danger of burning Danger of burning Do not store anything which might arouse a child s interest in stor age areas above or behind the hob Otherwise they could be temp ted into climbing onto the appliance with the risk of burning them selve...

Page 9: ...ified electrician To avoid the risk of damage to the hob make sure that the con nection data on the data plate voltage and frequency match the mains electricity supply before connecting it to the mains Consult a qualified electrician if in doubt Do not connect the hob to the mains electrical supply by a multi socket adapter or extension lead These are a fire hazard and do not guarantee the require...

Page 10: ...ains connection cable is damaged it must be replaced with a special connection cable by an electrician see Electrical connection During installation maintenance and repair work the hob must be disconnected from the mains electricity supply The gas supply must also be shut off Depending on country this is done in one of several different ways the mains fuse has been disconnected or the screw out fu...

Page 11: ...behind a cabinet door do not close the door while the hob is in use Heat and moisture can build up behind the closed door This can result in damage to the hob the housing unit and the floor Leave the furniture door open until the hob has cooled down completely ...

Page 12: ... monitored whilst boiling and flash frying Flames could set the grease filters of a cooker hood on fire Do not flambé under a cooker hood Spray canisters aerosols and other inflammable substances can ignite when heated Therefore do not store such items or substances in a drawer under the hob Cutlery inserts must be heat resistant Do not heat an empty pan Do not heat up food in closed containers e ...

Page 13: ...containers on the hob When a control knob is pressed down a spark is generated on the ignitor Do not press down the control knob while you are cleaning or touching the hob or a burner in the vicinity of an ignitor If a cooker hood is installed above the hob ensure that the burn ers are always covered with a pan when in use Otherwise flames could reach the cooker hood parts of which could then be d...

Page 14: ...ids do get on the hob they should be re moved as soon as possible to avoid the risk of corrosion Using the hob will cause a build up of heat and moisture in the room in which it is installed Ensure that the room has sufficient nat ural or mechanical means of ventilation e g a cooker hood If the hob is used for very long periods of time additional ventila tion of the room may be necessary e g by op...

Page 15: ...Warning and Safety instructions 15 Cleaning and care Do not use a steam cleaning appliance to clean this hob The steam could reach electrical components and cause a short cir cuit ...

Page 16: ...so contain specific materials com pounds and components which were essential for their correct function and safety These could be hazardous to hu man health and to the environment if disposed of with your domestic waste or if handled incorrectly Please do not therefore dispose of your old appliance with your household waste Please dispose of it at your local com munity waste collection recycling c...

Page 17: ...he appliance 17 Hob a Small burner b Large burner c Wok burner d Medium burner e Medium burner f Pan supports x 3 Controls knobs for the cooking zones g Front left h Rear left i Middle j Rear right k Front right ...

Page 18: ...me Smallest flame Wok burner Symbol Description Burner off the gas supply is turned off Largest flame inner and outer burner on highest setting Large flame outer burner on lowest setting inner burner on highest setting Small flame outer burner off inner burner on highest setting Smallest flame outer burner off inner burner on lowest setting ...

Page 19: ...pliance 19 Burner Wok burner a Outer burner cap b Inner burner cap c Burner head d Burner base e Thermocouple f Ignitor Small medium and large burners a Burner cap b Burner head c Burner base d Thermocouple e Ignitor ...

Page 20: ...ith your ap pliance as well as a range of optional ones are available to order from Miele see Optional accessories Wok ring The wok ring supplied gives additional stability to the wok especially to woks with a rounded base Combination trivet For small and large pans see Pans ...

Page 21: ...then wipe dry Clean all removable parts of the burn ers with a solution of warm water and a small amount of washing up liquid applied with a soft sponge Dry all parts thoroughly after cleaning and then reassemble the burners see Cleaning and care Switching on the hob for the first time The metal components have a protect ive coating which when heated for the first time will give off a slight smell...

Page 22: ...bbling on the pot rests are dangerous and should not be used In contrast to pans for use on electric hobs the bases of pans for use on gas hobs do not need to be flat to achieve good results Remember when purchasing new pans that manufacturers usually refer to the diameter at the top of the pan in their documentation and not to the base diameter You can use any cookware that is heat resistant Cook...

Page 23: ...d of dam age to the worktop and or discolour ation on the stainless steel surface Wok ring Use the wok ring supplied to give ad ditional stability to pans especially to woks with a rounded base Place the wok ring on the pan sup port so that it sits securely in position and cannot move see diagram The wok is unique among cookware in that it has a small base diameter and a large rim diameter usually...

Page 24: ...heat loss Wide shallow pans are preferable to tall narrow ones They will heat up faster Cook with as little water as possible Reduce the size of the flame once the water has come to the boil or the oil is hot enough to fry in Use a pressure cooker to reduce cooking times ...

Page 25: ...on mode cooker hood not recirculation mode or an extraction system in the home must be oper ated whenever the hob is in use Press the control lightly and turn it anti clockwise to the large flame symbol Then press it down firmly to open the gas supply The ignition electrode will click and ig nite the gas When the rotary control is operated a spark is automatically produced on all burners This is n...

Page 26: ...release it Adjusting the flame The burners can be regulated at any level between the strongest and weak est flame As the outer part of the flame is much hotter than the centre the tips of the flames should stay beneath the pan base Flame tips which extend beyond the sides of the pan merely warm up the air in the room and can also dam age pan handles and increase the danger of injury Adjust the fla...

Page 27: ... ignition safety device If a gas flame is extin guished e g by food boiling over or by a draught and re ignition does not work the gas supply is switched off This prevents the release of gas If you turn the control to the position the burner is ready for use again ...

Page 28: ... oration of the burner components Remove any soiling and salt and sugar splashes immediately When a control knob is pressed down a spark is generated on the ig nitor Do not press down the control knob while you are cleaning or touching the hob or a burner in the vicinity of an ignitor Unsuitable cleaning agents To avoid damaging the surfaces of the appliance do not use cleaning agents containing s...

Page 29: ...d surfaces for a long time Remove such soiling immediately Damage caused by incorrect cleaning Stainless steel cleaning agents rub off the printed symbols Do not use stainless steel cleaning agents on printed symbols Clean stainless steel surfaces using a solution of warm water and a little washing up liquid applied with a soft sponge Soften any stubborn soiling beforehand If necessary the rough s...

Page 30: ... soaked first After cleaning dry the pan supports thoroughly with a clean cloth Control knobs The control knobs are not dish washer safe The control knobs should only be cleaned by hand The rotary controls can become dis coloured if they are not cleaned reg ularly Clean the control knobs after each use Clean the control knobs using a solu tion of warm water and a little wash ing up liquid applied ...

Page 31: ... to damage to the appliance and injury Ensure the flame openings are kept clean at all times Parts of the burner that cannot be re moved should be wiped clean with a damp cloth only The ignitor and thermocouple should be very carefully wiped clean using a well wrung out cloth The ignitor must not get wet other wise it will not spark Finally dry everything thoroughly with a clean cloth Make sure th...

Page 32: ... head on the burner base so that the thermo couple and the ignitor extend through their respective holes in the burner head The burner head must click into place correctly Then place the burner caps and in position Ensure parts are reassembled in the correct order ...

Page 33: ...interrupt the power supply to the hob for a few seconds The burner is not correctly assembled Assemble the burner correctly The gas shut off device has not been opened Open the gas shut off device The burner is wet and or dirty Clean and dry the burner The flame openings are blocked and or wet Clean and dry the flame openings The gas flame goes out after ignition The flames do not touch the thermo...

Page 34: ... device on the burner is not working The mains fuse has tripped If necessary contact a qualified electrician or Miele Service for assistance There is food residue stuck between the ignitor and the burner cap The thermocouple is dirty Remove any soiling See Cleaning and care ...

Page 35: ... appliances These products can be ordered through the Miele Webshop They can also be ordered from Miele see end of this booklet for contact de tails or from your Miele dealer Ceramic and stainless steel hob cleaner 250 ml Removes heavy soiling limescale de posits and aluminium residues Microfibre cloth Removes finger marks and light soiling ...

Page 36: ...e or distort Any backmoulds must be of heat resistant material The hob must not be installed over a fridge fridge freezer freezer dishwasher washing machine washer dryer or tumble dryer A gas hob must not be installed directly next to a deep fat fryer as the gas flames could ignite the fat in the fryer It is essential to main tain a distance of at least 300 mm between these two appliances When ins...

Page 37: ...details If the manufacturer s instructions are not available for the cooker hood or if any flammable objects e g utensil rails wall units etc are installed above the hob a minimum safety distance of at least 760 mm must be maintained between them and the appliance below When two or more appliances which have different safety distances are installed together below a cooker hood you should observe t...

Page 38: ...ll on one side right or left see illus trations Minimum distance between the back of the worktop cut out and the rear edge of the worktop 50 mm Minimum distance between the worktop cut out and a wall or tall unit to the right of it 150 mm Minimum distance between the worktop cut out and a wall or tall unit to the left of it 150 mm Not allowed Highly recommended Not recommended Not recommended ...

Page 39: ...he cut out and the cladding If the niche cladding is made from a non combustible material e g metal natural stone ceramic tiles the minimum safety distance between the cut out and the cladding will be 50 mm less the thickness of the cladding Example 15 mm niche cladding 50 mm 15 mm minimum safety distance of 35 mm Flush fitted hobs Hob with frame or bevelled edge a Masonry b Niche cladding dimensi...

Page 40: ...b ever needs to be removed for servicing The sealing strip under the edge of the top part of the appliance provides a sufficient seal for the worktop Tiled worktop Grout lines and the hatched area un derneath the hob frame must be smooth and even If they are not the hob will not sit flush with the worktop and the sealing strip underneath the hob will not provide a good seal between the hob and the...

Page 41: ...velled edge 41 Building in dimensions KM 2356 1 a Front b Casing depth c Gas connection R ISO 7 1 DIN EN 10226 d Mains connection box with mains connection cable L 2000 mm e Electronics housing maximum casing depth 101 mm ...

Page 42: ...ny gap between the frame and worktop will reduce with time Installing the hob Attach the seal provided underneath the edge of the hob Feed the mains connection cable down through the cut out Place the hob centrally in the cut out When doing this make sure that the seal under the hob sits flush with the worktop on all sides This is import ant to ensure an effective seal all round If the seal does n...

Page 43: ... the hob ignite all burners to check that they are operat ing correctly The flame must not go out on the lowest setting or when the control is turned quickly from the highest to the lowest setting On the highest setting the flame must have a distinctive and visible core ...

Page 44: ... unit must be at least as wide as the in ternal cut out width for the hob see Building in dimensions This is to ensure that the casing can be easily removed for maintenance If the un derside of the hob is not freely ac cessible after installation any sealant used to plug the gaps around the ap pliance must be removed to enable the hob to be lifted out of the cut out should this be necessary The ho...

Page 45: ...2 1 514 500 1 512 1 894 25 c 880 1 f 2 a Front b Casing depth c Gas connection R ISO 7 1 DIN EN 10226 d Mains connection box with mains connection cable L 2000 mm e Electronics housing maximum cas ing depth 101 mm f Stepped cut out for natural stone worktops Please observe the detailed diagrams for cut out dimensions in natural stone worktops ...

Page 46: ...he worktop cut out have a certain dimensional tol erance the size of the gap can vary e Stepped cut out Solid wood tiled worktops a Worktop b Hob c Gap d Wooden frame 7 mm to be provided on site As the ceramic glass and the worktop cut out have a certain dimensional tol erance the size of the gap can vary ...

Page 47: ...or the hob down through the worktop cut out Centre the hob in the cut out Connect the hob to the mains Connect the hob to the gas supply see Gas connection Check that the hob works see Func tional check Secure the hob see Securing the hob Seal the remaining gap with a silic one sealant that is heat resistant to at least 160 C Unsuitable sealant can damage nat ural stone For natural stone worktops ...

Page 48: ...from incorrect connection Incorrect installation can cause damage to the hob The hob must only be installed by a Miele authorised and qualified person Once welded in position it must still be recognisable as a Miele hob a Stainless steel worktop b Laser contour c Welding contour ...

Page 49: ...b ignite all burners to check that they are operat ing correctly The flame must not go out on the lowest setting or when the control is turned quickly from the highest to the lowest setting On the highest setting the flame must have a distinctive and visible core ...

Page 50: ...Securing the hob 50 The brackets can be used to secure framed or flush fit hobs The diagrams show how a framed hob is secured Secure the hob with the brackets supplied see diagrams ...

Page 51: ...ble or if the cable is sup plied without a plug the appliance must be connected to the electrical supply by a suitably qualified electri cian If the switched socket is not access ible after installation or if the appli ance is to be hard wired an addi tional means of disconnection must be provided for all poles When switched off there must be an all pole contact gap of at least 3 mm in the switch ...

Page 52: ...t breakers Press the red test button until the middle black button springs out Built in circuit breakers Circuit breakers at least type B or C Switch the lever from 1 on to 0 off Residual current device RCD Switch the main switch from 1 on to 0 off or press the test button Replacing the mains connec tion cable Risk of electric shock Incorrect connection to the power supply may result in an electri...

Page 53: ...ct accordance with cur rent local and national safety and building regulations GasSafe in the UK The installer is responsible for ensuring that the appliance functions correctly when installed The gas connection must be in stalled so that connection can be made either from inside or outside the kitchen furniture unit The isolat ing valve must be easily accessible and visible by opening the cabinet...

Page 54: ... that the gas pipe and connections on the hob cannot come into contact with hot gas exhaust Risk of explosion due to dam aged gas pipes Gas can leak from damaged flexible gas pipes Attach flexible gas pipes in such a way so that they do not come into contact with any moving kitchen parts e g a drawer and are not ex posed to mechanical stress Connect the hob to the gas supply in accordance with nat...

Page 55: ...i ance you will need to contact Miele Conversion to another type of gas is described in the section Converting to another type of gas Connecting the hob The hob is supplied with a conical gas connection point There are two connection options Fixed connection Flexible connection in accordance with DIN 3383 Part 1 maximum length 2000 mm Not for the UK Risk of explosion due to gas leakage Unsuitable ...

Page 56: ...kW g h kW Small burner Natural gas H Liquid gas 1 0 1 0 73 0 27 0 21 Medium burner Natural gas H Liquid gas 1 7 1 7 124 0 3 0 3 Large burner Natural gas H Liquid gas 2 7 2 6 189 0 51 0 64 Wok Natural gas H Liquid gas 4 5 4 1 298 0 27 0 21 Total Natural gas H Liquid gas 11 6 11 1 808 ...

Page 57: ...type of gas both the main and small jets need to be changed Jet table The jet markings refer to a mm bore diameter Main jet Small jet Natural gas H Small burner Medium burner Large burner Wok burner 0 76 0 94 1 20 2x 1 00 0 72 0 39 0 42 0 54 0 88 0 42 Liquid gas Small burner Medium burner Large burner Wok burner 0 52 0 66 0 81 2x 0 66 0 46 0 23 0 27 0 39 0 52 0 23 Changing the jets Disconnect the ...

Page 58: ...change the small jets the burner fixing screws must first be loosened and the upper section of the appliance removed Pull the control knobs off Remove the burner components Undo the screws Lift the top of the appliance off Small medium and large burners Using a small screwdriver unscrew the small jet in the gas fitting Pull out the jet with a pair of pliers Fit the correct jets securely see jet ta...

Page 59: ...ely see jet table Secure the jets against inadvertent loosening with sealing wax Functional check Check all gas fittings for leaks Reassemble the hob Ignite all burners to check that they are operating correctly The flame must not go out on the lowest setting or when the control is turned quickly from the highest to the lowest setting On the highest setting the flame must have a distinctive and vi...

Page 60: ...d as described in this booklet Please quote the model and serial number of your appliance when contacting Miele This information can be found on the data plate Data plate Stick the extra data plate supplied with the appliance here Make sure that the model number matches the one specified on the back cover of this document Warranty For information on the appliance warranty specific to your country ...

Page 61: ...ber of gas burners Energy efficiency per gas burner EEgas burner 2 55 6 3 52 8 4 57 1 5 57 1 Energy efficiency for the gas hob calculated per kg EEgas hob 55 7 Information for domestic gas fired hobs In acc with regulation EU No 66 2014 MIELE Model name identifier KM 2357 1 Number of gas burners Energy efficiency per gas burner EEgas burner 2 55 6 3 52 8 4 57 1 5 57 1 Energy efficiency for the gas...

Page 62: ......

Page 63: ...ara Sapura Kencana Petroleum Solaris Dutamas No 1 Jalan Dutamas 1 50480 Kuala Lumpur Malaysia Phone 603 6209 0288 Fax 603 6205 3768 Miele New Zealand Limited IRD 98 463 631 Level 2 10 College Hill Freemans Bay Auckland 1011 New Zealand Tel 0800 464 353 Internet www miele co nz New Zealand Miele Pte Ltd 163 Penang Road 04 03 Winsland House II Singapore 238463 Tel 65 6735 1191 Fax 65 6735 1161 E Mai...

Page 64: ...M Nr 11 138 720 00 en GB KM 2356 1 KM 2357 1 ...

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