Problem
Possible cause
Remedy
Glassware is dull and
discoloured; film cannot
be wiped off
Glassware is not
dishwasherproof. The sur-
faces are affected.
There is no remedy.
Purchase glassware
which is dishwasher-
proof.
Tea or lipstick stains
have not been com-
pletely removed
The wash temperature of
the selected programme
was too low.
Select a programme with
a higher wash tempera-
ture.
The bleaching effect of
the detergent used is too
low.
Use a different type of de-
tergent.
Plastic items are discol-
oured
Natural dyes e.g. from
carrots, tomatoes or
ketchup may be the
cause. The amount of de-
tergent used or its bleach-
ing effect was not suffi-
cient to deal with natural
dyes.
Use more detergent, see
"Operating the dish-
washer".
Discolouration is irrever-
sible.
There are rust stains on
cutlery.
The salt reservoir cap has
not been screwed on cor-
rectly.
Replace it making sure it
screws back on correctly.
The affected items are not
corrosion resistant.
There is no remedy.
Purchase cutlery which is
dishwasher-proof.
The "Pre-wash"
programme was not run
after dishwasher salt was
added. Traces of salt
have got into the wash cy-
cle.
Always run the "Pre-wash"
programme after adding
dishwasher salt.
Problem solving guide
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