Problem solving guide
101
With the aid of the following guide, minor problems can be easily corrected with‐
out contacting Miele. If, after reading this guide, you can't remedy the problem
yourself, please call Miele (see back cover for details).
Please note, however, that a call-out charge will be applied to unnecessary service
visits where the problem could have been rectified as described in these operating
instructions.
Danger of injury! Installation, maintenance and repairs may only be carried
out by a suitably qualified and competent person. Repairs and other work by
unqualified persons could be dangerous. Miele cannot be held liable for unau‐
thorised work. Do not attempt to open the casing of the steam oven yourself.
Problem
Possible cause and remedy
You cannot switch the
appliance on.
The circuit breaker is defective or has tripped.
Reset or replace the circuit breaker (see data plate
for minimum fuse rating).
There may be a technical fault.
Disconnect the appliance from the mains connec‐
tion for approx. 1 minute:
– switch off at the wall socket and withdraw the
plug, or
– switch off the mains circuit breaker.
Reset the trip switch in the mains fuse box, and
switch the appliance back on. If it still will not
switch on, contact a qualified electrician or Miele.
The steam oven does
not heat up.
Demo mode is active.
You need to deactivate the Demo mode (see "Set‐
tings - Showroom programme" ).
The fan can still be
heard after the appli‐
ance has been switched
off.
The fan is still running.
The appliance is fitted with a fan which removes
steam from the oven. The fan will continue to run for
a while after the appliance has been switched off. It
will switch itself off automatically after a while.
A humming sound can
be heard after switch‐
ing on the appliance,
during operation and af‐
ter switching off the ap‐
pliance.
This is not a fault. It is made by water being pumped
through the system.
Summary of Contents for DG 6401
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