Problem
Possible cause
Remedy
Liquid detergent
does not give
the required
result.
Liquid detergents
usually contain no
bleaching agents.
They do not remove
fruit, coffee and tea
stains.
–
Use a general purpose detergent
containing a bleaching agent.
–
Pour stain removers into
compartment
j
of the dispenser
drawer and liquid detergent into a
dispenser ball.
–
Never put stain removers and
liquid detergent together in the
dispenser drawer.
Grey, greasy
particles cling
to washed
laundry.
Insufficient amounts of
detergent have been
used to break down the
particles of grease in
heavily soiled laundry.
–
Use more detergent.
–
Before washing the next load run
a
H 95°C
programme
with powder detergent but without
a load.
A stale smell is
in the drum and
on laundry.
Low temperature
washing.
Before washing the next load run a
H 95°C
programme with
powder detergent but without a load.
White residues
which look like
powder
detergent are
seen on dark
textiles after
washing.
The detergent
contained compounds
(zeolites) to aid water
softening which are not
soluble in water. They
have ended up on the
laundry.
–
Try and brush off the residues with
a soft brush once the laundry is
dry.
–
Use a liquid detergent to wash
dark coloured textiles. Liquid de-
tergents usually contain no
zeolites.
Machine is
constantly over-
foaming/excess
detergent light
is on.
Machine connected to
a water softener.
Connect machine to mains water
and dose detergent for hard water.
Too much detergent
was used.
Reduce detergent.
Too little detergent was
used.
Increase detergent slightly to bring
back foam suppressant ingredients.
Clothes are
coming out
creased.
Programme was
overloaded.
Reduce quantity of clothes in drum.
The wrong programme
was used.
–
Check care labels and the
programme chart.
–
Use easy iron conditioners.
Problem solving guide
44
