167-000182EN-B 2/17
©
2017 Midtronics, Inc. All rights reserved.
www.midtronics.com
Corporate Headquarters
Willowbrook, IL USA
Phone:
1.630.323.2800
Canadian Inquiries
Toll Free: +1 1 866 592 8052
Midtronics b.v.
European Headquarters
Houten, The Netherlands
Serving Europe, Africa, the Middle
East, and The Netherlands
Phone:
+31 306 868 150
Midtronics China
China Operations
Shenzhen, China
Phone:
+86 755 2374 1010
Midtronics India
Navi Mumbai, India
Phone: +91 22 2756 4103/1513
Contact Corporate Headquarters
Phone:
+1.630.323.2800
Asia/Pacífic (excluding China)
PATENTS
This product is made by Midtronics, Inc., and is protected by one or more U.S. and foreign patents.
For specific patent information, contact Midtronics, Inc. at +1 630 323-2800.
LIMITED WARRANTY
Midtronics products are warranted to be free of defects in materials and workmanship for a period
of one (1) year from date of purchase. Midtronics will, at our option, repair or replace the unit with
a re-manufactured unit. This limited warranty applies only to Midtronics products, and does not
cover any other equipment, static damage, water damage, overvoltage damage, dropping the
unit, or damage resulting from extraneous causes including owner misuse. Midtronics is not liable
for any incidental or consequential damages for breach of this warranty. The warranty is void if
owner attempts to disassemble the unit or to modify the cable assembly.
SERVICE
In USA:
Midtronics, Inc.
Attn: RMA # xxxxx (this is the RMA number that you must obtain from Midtronics)
7000 Monroe St.
Willowbrook, IL 60527
In Canada:
Midtronics c/o FTN (FTN is Fed-ex Trade Networks –this is NOT a Midtronics facility)
Attn: RMA # xxxxx (this is the RMA number that you must obtain from Midtronics)
7075 Ordan Drive
Mississauga, ON L5T1K6
Midtronics will service and return the unit using the same type of service as received. If Midtronics
determines that the failure was caused by misuse, alteration, accident, or abnormal condition of
operation or handling, purchaser will be billed for the repaired product and it will be returned
freight prepaid with shipping & handling charges added to the invoice. Midtronics products
beyond the warranty period are subject to the repair charges in place at that time. Optional
re-manufacturing service is available to return our products to like-new condition. Out-of-warranty
repairs carry a 3-month warranty. Re-manufactured units purchased from Midtronics are covered
by a 6-month warranty.
To obtain service, contact Midtronics at 866-592-8052. Have your model and serial numbers ready.
This first step is critical as we will trouble-shoot the problem(s) over the phone, and many problems
are resolved during this step. If the problem cannot be resolved, then the Customer Service Agent
will issue you a Return Material Authorization (RMA). This number becomes your tracking number.
The final step is to return the unit to Midtronics freight prepaid (you pay), to the attention of the
RMA number obtained.
Summary of Contents for psc-700
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