Midtronics B.V. Hoofdveste 6 - 8 Houten NL
www.midtronics.com
EXP-1000 HD
Chapter 12: Troubleshooting
If you have problems with the display or the Midtronics
printer, try these troubleshooting suggestions:
The Display Does Not Turn On
•
Check the connection to the vehicle battery.
•
Press the
POWER
button.
•
The vehicle’s battery may be too low to power the ana-
lyzer (below 1 volt). Fully charge the battery and retest.
•
The analyzer’s 6 AA batteries may need to be replaced.
Follow the directions in
Chapter 14: EXP Internal Batteries
and replace the batteries (alkaline recommended).
•
If troubleshooting does not solve the problem, contact
Midtronics at 1-800-776-1995 to obtain service. See “Pat-
ents, Limited Warranty, Service” for more information.
The STATUS LED Flashes (Midtronics Printer)
When a printer fault occurs, the
STATUS
LED flashes. You can
identify the fault by the number of sequential flashes:
Printer STATUS LED
Sequence
Condition
Solution
* * *
No paper
Insert new paper
** ** **
Thermal head too hot Allow head to cool
*** *** ***
Batteries weak
Recharge printer
batteries for 16 hours
Data Will Not Print
•
If the IR transmitter and receiver are not aligned, all the
data may not print. The infrared ports on the top of the
analyzer and on the printer below the
MODE
button
should be pointed directly at each other. The maximum
distance for reliable transmission between the ports is 17
in (45 cm).
To realign, press the
END
button to cancel the print
job. Verify alignment between the analyzer and printer;
then try to print the test results again.
•
Make sure the printer is on. The printer shuts off af-
ter 2 minutes of inactivity to conserve the batteries.
To turn the printer on, briefly press the
MODE
button.
The green
STATUS
light should turn on. Make sure you
are using the Midtronics printer. Other printers may not
be compatible.
•
Direct sunlight interferes with infrared data transmission
and receiving. If the printer is not receiving data, remove
the printer and EXP from direct sunlight. If the printed
characters are not clear or are partially missing, recharge
the battery and reprint.
•
If you are unable to print after ensuring the analyz-
er is functioning, the printer is on, the batteries are
good, and the IR transmitter and receiver are aligned,
check the printer manual for further instructions or call
Midtronics at 800-776-1995 for assistance. (See “Patents,
Limited Warranty, Service” for more information.)
Chapter 12: Troubleshooting
