Please check the following table in case of any abnormal conditions when using the product.
Solution
Abnormal Condition
Possible Reason
The floor washer
does not work
Suction force is
weakened
Fan operation noise
Water leakage
at air outlet
Water leakage at
the bottom of the
ground brush
No water could be
sprayed from the
ground brush
Troubleshooting
- The rolling brush has been tangled
by hair
- The sewage tank is full
- Water shortage in fresh water tank
- Low battery
- Rolling brush, rolling brush cover or the
sewage tank is not installed properly
- The rolling brush has been tangled
by hair
- Suction nozzle or pipe is blocked
- The filter screen on the floater is dirty
- The sewage tank filter is dirty or missing
- Clean the rolling brush
- Empty the sewage tank
- Refill the fresh water tank
- Charge the machine
- Reinstall them
- Clean the rolling brush
- Remove the obstacles inside the
suction nozzle or pipe
- Clean the filter screen before using
the machine
- Clean or install the filter before
using the machine
- Suction nozzle is blocked
- Sewage reaches certain level in the tank
- Remove the obstacles inside the
suction nozzle
- Take out the sewage tank to
remove the sewage before using
the machine
- No water in the fresh water tank
- The fresh water tank is not installed
properly
- Refill the fresh water tank
- Reinstall the fresh water tank
- The floater of the sewage tank
is blocked
- The sewage tank filter is not dried after
washing and using
- Sewage tank or sewage tank filter is not
installed
- Remove the foreign matter at the
floater of the sewage tank
- Dry the filter after washing and
using it before using it again
- Install the sewage tank and its filter
