If problems occur with the product, please contact our specific repair
and maintenance site or service center.
One year warranty for the whole chassis of induction cookers.
The starting warranty date refers to the invoice opening date of the product.
Any problem caused by the following items is not included in the warranty:
1. Damage caused by incorrect use, storing or maintenance by the customer.
2.Disassembling or repairing the appliance by a repair agent that is not
appointed by our company, resulting in damage to the appliance.
3. The model number on the invoice is different from the one of the product to
be repaired, or the model number on the invoice is modified.
4. No valid invoice.
5. Damage due to force majeure.
6. Putting the induction cooker to commercial use.
7. Using the product in a non-household environment is not covered by the
warranty scope.
8. Man-made issue or problems caused by incorrect use are not covered by
the warranty scope.
For those products beyond the warranty the customer service center of
the company will still serve you warmly
,
.
Guarantee for repairs and service
The description above is for diagnosing and checking common issues. If the problems cannot be
solved, please send the product to a repair and maintenance site or inquiry by calling service number.
In products without display function, switch/power indicators will blink to signal potential issues Please
pay attention to the key points of checking to solve the problems.
Do not disassemble or repair the product by yourself to avoid product damage or personal injury.
The protection codes appear
Protection for over-high
temperature of the
induction cooker
Protection for over-high
temperature of the
cooker plate
The temperature inside the induction cooker is too high. When
the temperature lowers, press the “ON/STANDBY ” key, the
heating can start normally.
The temperature of the cooker plate is too high. When the
temperature lowers, press the “ON/STANDBY ” key, the
heating can start normally.
Protection for the inner
sensor of the induction
cooker
When using the induction cooker, if the temperature of the
surroundings is too low, the auto protection function will start.
With switching on the appliance again or switching after simple
warm-up, the appliance can return to normal working status
automatically.
Call the service number or the professional repair and
maintenance site to make an inquiry.
13
Self-diagnosis for abnormalities
