14
15
Manufacturer’s
customer service:
+34 93 300 58 00
NOTE
For any other problems or queries, please contact your hearing
healthcare professional or retailer.
TROUBLESHOOTING
SYMPTOM
POSSIBLE
CAUSE
SOLUTION
The hearing aid does
not work
Spent battery
Defective hearing aid
Replace battery
Consult your
specialist
Volume too low
Blocked or obstructed
filter
Remove obstruction
Replace filter
Distorted or unclear
sound
Spent battery
Replace battery
INFORMATION
- Clean your hearing aid regularly, using specially designed
wipes. (Consult your specialist).
- Regular use of a dehumidifier is recommended to keep
your hearing aid in optimum working conditions. (Consult
your specialist).
- Always have a spare battery available.
ATTENTION!
- Do not clean your hearing aid with alcohol, hydrogen
peroxide or detergents: use a soft, moist cloth.
Do not wash your hearing aid!
CARE AND MAINTENANCE
ENVIRONMENTAL OPERATING CONDITIONS
For optimum operation we recommend using your
hearing aids within a temperature range of 0 / 40 ˚C
(degrees Celsius). Likewise, the relative humidity during
storage should not exceed 95%.
EN
EN
