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All about the Xbox One Chatpad 

You can use the Xbox One Chatpad to easily send messages to friends, redeem codes, and search 
apps and the web. Plus, when you attach a headset, you can chat while you play. 

 

Xbox One Chatpad features 

Backlit keyboard

 

-

 The keyboard lights up whenever a key is pressed. It turns off after a few 

seconds. 

Audio controls

 

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 Use the 

+/-

mic mute

, and 

game/chat balance 

to customize your experience. 

3.5-mm audio jack

 

-

 Mono headsets will send and receive chat audio. Stereo headsets will send 

and receive both chat and game audio. 

Compatibility

 

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 The chatpad works on both Xbox One and Windows 10, and it attaches to all 

Xbox One controllers. 

Connecting the Xbox One Chatpad for the first time 

You must update both your Xbox One console and your Xbox One Controller for the Xbox One 
Chatpad to work correctly. Follow these steps: 

Summary of Contents for Xbox One Chatpad

Page 1: ...w seconds Audio controls Use the mic mute and game chat balance to customize your experience 3 5 mm audio jack Mono headsets will send and receive chat audio Stereo headsets will send and receive both...

Page 2: ...sert the chatpad into the controller 4 Update your Xbox One Controller The orange LED will blink to indicate that it s connected and requires an update See Update your Xbox One Controller for more inf...

Page 3: ...de an uppercase character will be displayed 2 X1 and X2 keys These keys are customizable and allow you to choose from a variety of functions To set the X1 and X2 functions follow these steps a Plug yo...

Page 4: ...Caps LED will turn off 4 Volume controls Use the keys to increase decrease the volume You ll hear a beep when you reach the maximum volume 5 Mute key To mute your microphone press the Microphone icon...

Page 5: ...ocking it back and forth until it slips into place Chatpad keyboard is not working Solution 1 Check that the controller is on Check that the controller is turned on and functioning properly See Xbox O...

Page 6: ...em updates If the keyboard still doesn t work try the next solution Solution 5 Power cycle your console Select Settings Power startup and then the Restart Now button to shut down and restart your Xbox...

Page 7: ...te your Xbox One Controller Solution 4 Update your console Your console must have a November 2015 or later update For more information see Xbox One operating system versions and system updates If the...

Page 8: ...System 5 Select Language location to confirm or update your location and language to match your chatpad If the wrong characters still appear try the next solution Solution 2 Check to see if you are in...

Page 9: ...to see if a member of our community can help you If none of the solutions on this page resolved the issue you may have to go to the Xbox Online Service Center to have your device replaced Supported c...

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