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To obtain Order Status
1. Access our Web Site at WWW.MICRONPC.COM and visit the Service and Support page for
online order status.
2. Telephone our Customer Service department toll-free and wait for the automated order status
prompt with your order reference number.
3. Telephone our Customer Service department to speak with a representative. Please have your
order reference number, customer number, serial number, purchase order number, case number,
or the main business telephone number under which your order was placed.
For information regarding Refunds and Returns
1. Contact our Customer Service department by telephone or E-Mail and request a Return
Merchandise Authorization (RMA) number or a part request number within thirty days from the
date your order was shipped.
2. Have your order number, customer number, serial number, or case number ready.
How To Contact Micron Electronics, Inc.
Technical Support and Customer Service:
Toll-Free Telephone Numbers
Micron PC:
877-894-5693
Micron Commercial Systems:
877-894-5694
Micron Government Systems:
877-894-5695
(Outside the U.S. or Canada)
208-343-4893
Micron NetFRAME Server Support
800-249-1178
E-Mail Addresses
Customer Service:
Micron PC:
Micron Commercial Systems:
Micron Government Systems:
NetFRAME Server Support:
For parts, peripherals or upgrades, telephone MICRON ADDITIONS at 1-888 8MICRON.
Micron wants to make this product guide as useful as possible and welcomes your suggestions and
comments. Please provide the title, part number and page number of the document and E-Mail your
comments to: [email protected].
