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Getting Started
Chapter 3
3-4
438TC Operator’s Manual - 880050-0100
If there is an available Internet connection, Windows will silently connect to the Windows
Update website and install any suitable driver it finds for the device once connected. If an
manual install is desired, follow the instructions below.
Run the CDM.exe driver to install the FTDI based USB.
Click “Continue Anyway” if this dialog box pops up.
The next step is to install the D2xx.dll. While this is a communication port (RS-232)
emulator, no configuration of the RS-232 port is required.
Once installed, the FTDI USB device will show up as a USB SERIAL PORT (COMx) listed
under the “COMM PORTS AND LPT” within Device Manager. The “x” indicates the COMM
port number this will be used for that USB port connection to the printer.
Connect the power cable and the USB cable to the printer and turn the printer on. If already
connected, disconnect USB and then reconnect the USB. The FTDI USB device should
now recognize and install.
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