9
8. General conditions
8.1. Warranty
• All Mibrasa
®
Parrilla grills have a 2-year warranty against any manufacturing defect.
• The customer will be responsible for the installation, fine-tuning and maintenance of
the goods.
• The warranty is void of:
(I) damage caused by misuse or poor product installation,
(II) where the buyer or third party has started repairs, modifications or adjustments
without the prior consent of Mibrasa
®
,
(III) those defects not immediately notified within the warranty period stated above,
(IV) those defects or damage due to negligence not attributable to Mibrasa
®
, or an
accident, misuse, improper installation, mishandling or abnormal conditions of
temperature, humidity or dirt,
(VI) that have become damaged through no fault of Mibrasa
®
.
8.2. Returns
• All goods must be returned in the original condition.
• All returns must be notified in writing, and must be confirmed by our sales department.
• All returns must reach Mibrasa
®
prepaid. Returned material must enclose the invoice
and delivery note number.
• Returns of goods will only be accepted in its original packaging, unused and in re-sellable
condition. Returned goods that are used, obsolete or worn out will not be considered under
warranty and a credit note will not be issued.
• For all returned goods, there will be a 10% fee of the refund amount to cover deprecia-
tion, demerit and administrative tasks.
8.3. Property Reserve
• Mibrasa
®
retains title to the goods to the total amount of the price integrity.
• Mibrasa
®
reserves the right to change their products and prices without notice.
