Errors
Possible Causes
Vacuum does not work
Vacuum is out of battery or low on power.
Fully charge the vacuum, then resume use.
Wait until the vacuum cools down, then reactivate it.
Clear any blockages from suction opening or airway passage.
Empty the dust compartment and clean the HEPA
filter assembly.
Clear any blockages in the attachment.
Clear any blockages in main suction opening or extension rod.
Please contact the after-sales service department for
maintenance.
Only use the original power adapter to charge the vacuum.
Make sure the power adapter is plugged in properly.
Can be used normally.
Please contact the after-sales service department
for maintenance.
Wait until the battery's temperature normalizes,
then resume use.
Overheat protection mode triggered by a blockage.
Suction opening or airway passage is blocked.
Dust compartment is full and/or HEPA filter
assembly is clogged.
Attachment is blocked.
Main suction opening or extension rod is blocked.
Battery is damaged.
Power adapter is incompatible.
The adapter is not connected to the vacuum.
The battery is fully charged and went into
sleep mode.
If the problem persists after ruling out the
above two possibilities,
Battery temperature is too low or too high.
Weak suction force
Motor makes a strange noise
The first indicator is red after
turning on the vacuum
The first indicator blinks red
after turning on the vacuum
Battery indicator does not
light up while charging
Charges slowly
Solutions
If the vacuum is not working properly, please refer to the table below.
Troubleshooting
Model
Rated Power
Model
Rated Voltage
Rated Power
Soft Roller Brushbar
1C-01
40 W
Electric Mite Brush
1C-02
25.2 V
20 W
Rated Voltage
25.2 V
Model
Input
Output
Power Adapter
BLJ24W308080P-V
100-240 V ~ 50/60 Hz 0.8 A
30.8V 800 mA
Model
Dimensions
SCWXCQ02ZHM
1208×256×204.5 mm
Battery Nominal
Capacity
2500 mAh
Cordless Vacuum Cleaner
Net Weight
Rated Voltage
Rated Power
3.5 kg
Dust Compartment
Capacity
0.5 L (Max)
25.2 V
400 W
Specif ications
WEEE Information
This product contains batteries that can only be replaced by qualified technicians or after-sales service.
This product contains batteries that are non-replaceable.
All products bearing this symbol are waste electrical and electronic equipment (WEEE as in directive 2012/19/EU) which should not be mixed with unsorted
household waste. Instead, you should protect human health and the environment by handing over your waste equipment to a designated collection point for
the recycling of waste electrical and electronic equipment, appointed by the government or local authorities. Correct disposal and recycling will help prevent
potential negative consequences to the environment and human health. Please contact the installer or local authorities for more information about the location
as well as terms and conditions of such collection points.
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