Version 1
THE RED LIGHT FLASHES 3 TIMES AND THEN
THE PEN IS TURNING OFF
•
The battery life is running low.
o
Charge the battery.
MY COMPUTER DOESN’T RECOGNIZE THE
DEVICE
•
Unplug the device from your PC and
reboot the device.
•
Unplug the device from your PC and
reboot your PC.
•
Try using another USB slot on your PC.
•
Replace the USB cable.
THE SOUND OR VIDEO IS UNCLEAR
•
The device needs charging.
OTHER PROBLEMS
•
Call our technical support at
770-694-
6923