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Facilities 

The  following  facilities  are  available  by  using  your  console 

keyboard,  or  by  keying  the  access  code,  where  detailed,  using 

your  keypad.  Some  additional  facilities  may  be  available  by 
programming  any  spare  keys. 

Facility 

Code 

Page 

Abbreviated 

400· 

14 

Permits  frequently called  external  numbers  to  be  stored  centrally. 

dialling 

499 

You  need only key three digits to  access these numbers 

Answer 

12 

This  is  a  queueing  facility  for  incoming  external  calls 

external 

Answer 

12 

Queueing  of  internal  calls  which  are  part 

of 

an  extension  group. 

internal 

This  facility will not  queue calls  made  to  a  particular  extension 

Call/clear 

13 

This  allows  handsfree  operation  of  the  console  if  you  are  wearing  a 

headset  or  using  the  monitor  facility 

Cancel 

15 

Cancels  any  digits  you  have  keyed.  You  may  key  again  when  you 

hear  the  system  dial  tone 

Exchange  line 

9  or 

14 

Allows  groups  of  exchange  lines  to  be  accessed  by  keying 

[[] 

or 

access 

79 

!Ill 

Group  calling 

14 

Allows  a  group  of  extensions to  be  called  simultaneously  by  means 

of  a  discrete group extension number 

Hold 

16 

This  enables  you  to  hold  a  caller  if,  for  instance,  you  wish  to  make 

an  enquiry  or  transfer call 

Inter· PBX 

71·78 

19 

Up  to eight  Inter-PBX  circuit  routes  may  be  accessed  by  keying  a 

circuit  access 

two-digit code 

Intrude 

20 

Allows  you to intrude on  an existing internal  or external call 

Join 

17 

This  enables  you  to  supervise  a  two-party  call 

Summary of Contents for Herald S5102

Page 1: ......

Page 2: ...s been taken in the preparation of this publication Merlin accepts no responsibility for any inaccuracies that may be found Merlin reserves the right to make changes without notice both to this public...

Page 3: ...Operator Console User s Guide Herald S5102 Phone System...

Page 4: ...ll handsfree 13 operation monitor facility To use the handsfree facility 13 while waiting for a call To answer a call when using a 13 headset To turn off your console 13 sounder To turn on the sounder...

Page 5: ...rtory dialling To program a key with repertory 18 dialling or to change a number already stored To call an exchange number 18 which has been stored Night service To switch to night service 19 To retur...

Page 6: ...answer answer establish calls internal e ternal Liquid Crystal Display alarm 5 ID mmm ICJC JI sounder night on off service lc JCJCJCJI cancel status message intrude m lc JCJCJCJI call clear recall sto...

Page 7: ...utgoing calls monitor internal call traffic and to configure the system as a whole see System Programming Guide Your operator console may have either a line group or individual line configuration as s...

Page 8: ...ticular extension Call clear 13 This allows handsfree operation of the console if you are wearing a headset or using the monitor facility Cancel 15 Cancels any digits you have keyed You may key again...

Page 9: ...bers in the system memory You dialling then need only press two keys when you wish to call one of these numbers This is in addition to the abbreviated dialling facility Reverted call 16 If you attempt...

Page 10: ...ernate between the two messages 978911 LINE 6 CALLING 3 CALLS WAITING Press IANSWER EXTERNALI I LINE 6 ANSWERED No messages No messages Same messages as answer external UNOBTAINABLE CONFERENCE Where 9...

Page 11: ...RINGING EXT 131 BUSY EXT 131 ANSWERED Only on external lines Extension to which call is to be transferred When a call returns to you Extension called is busy You have pressed I INTRUDE I to enter a t...

Page 12: ...No messages Store EXT 129 STORED You have selected night service Enables re try of reverted calls to the same extension Last number dialled can be repeated by pressing TRANSMIT twice Wi l l display a...

Page 13: ...em busy tone Number unobtainable tone Intrusion tone Call waiting tone This page shows in diagrammatical form the signals and tones generated by your Herald S5102 Phone System All tones heard whilst o...

Page 14: ...t your handset Press IANSWER INTERNALI to answer the call Lift your handset Press IANSWER EXTERNALI to answer the call Lift your handset You hear s stem rin tone and see the ANSWER INTERNAL lamp flash...

Page 15: ...ace your handset 3 When your caller speaks lift your handset and carry on with your call To answer a call when 1 Press CALL CLEARI using a headset To turn off your console sounder To turn on the sound...

Page 16: ...all To repeat the last 1 Lift your handset exchange line number 2 Press TRANSMIT ITRANSMITI Note If you keyed to access your last exchange line call then ID will be called again If you used a ILINE GR...

Page 17: ...You hear the operator The operator can then answer you To cancel a call 1 If you make a mistake while You hear system dial tone keying a number press I CANCEL I 2 To transfer dial tone to an extension...

Page 18: ...ended transfer 3 Replace your handset when you hear the system ring tone busy tone or the extension answers If the called extension fails to The IREVERTED CALL J lamp flashes answer or is still busy a...

Page 19: ...inter connection of two parties being supervised Thus if you are holding one caller and making an en to a second person press JOIN and both parties and yourself will be in conference To leave the con...

Page 20: ...ndset and place it on You hear system dial tone the table Key the password ID ID III ID ID ID You hear system dial tone Press and hold down IPROGRAMI Press JTRANSM111 Press the key you have selected t...

Page 21: ...to rnoo Incoming Inter PBX circuit calls Answer these as for internal calls but transfer them as for external calls To transfer an 1 After you have accepted the incoming exchange line call in the nor...

Page 22: ...I Whoever clears down will leave the other two parties in conversation 1 Lift your handset 2 Key I If the extension is engaged you hear busy tone All three parties hear intrusion warning tone You hear...

Page 23: ...signations to the new facilities NOTE The password MUST be keyed in before you can use the PROGRAM key please see page 2 of your System Programming Guide TPU99A 3 answer conference external answer int...

Page 24: ......

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