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Hold,  transfer  and  store 

To  hold  a  call  while  you  make 

16 

an  enquiry 

To  transfer  a  call 

16 

To  retrieve  a  held  call 

16 

To  answer  a  transferred call 

16 

which  has  returned  to  you 

To  re-attempt  a  transfer  of  a  call 

17 

which  has  returned  to  you 

To  join  a  call 

17 

To  store  a  held call 

17 

To  retrieve  a  stored  call 

17 

Repertory dialling 

To program a  key  with  repertory 

18 

dialling  - or  to  change  a  number 

already  stored 

To  call  an  exchange  number 

18 

which  has  been  stored 

Night  service 

To  switch  to  night  service 

19 

To  return  to  normal  service 

19 

Inter-PBX  circuits 

Access  to  Inter-PBX  circuits 

19 

Incoming  Inter-PBX  circuit  calls 

19 

To transfer an  exchange  line 

19 

call over an  Inter-PBX  circuit 

If  you  receive  busy  tone  or  no 

19 

answer 

Intrude 

To intrude  on  another  call 

20 

Speech  synthesis 

To  activate  speech  synthesis 

20 

(where  provided) 

Summary of Contents for Herald S5102

Page 1: ......

Page 2: ...s been taken in the preparation of this publication Merlin accepts no responsibility for any inaccuracies that may be found Merlin reserves the right to make changes without notice both to this public...

Page 3: ...Operator Console User s Guide Herald S5102 Phone System...

Page 4: ...ll handsfree 13 operation monitor facility To use the handsfree facility 13 while waiting for a call To answer a call when using a 13 headset To turn off your console 13 sounder To turn on the sounder...

Page 5: ...rtory dialling To program a key with repertory 18 dialling or to change a number already stored To call an exchange number 18 which has been stored Night service To switch to night service 19 To retur...

Page 6: ...answer answer establish calls internal e ternal Liquid Crystal Display alarm 5 ID mmm ICJC JI sounder night on off service lc JCJCJCJI cancel status message intrude m lc JCJCJCJI call clear recall sto...

Page 7: ...utgoing calls monitor internal call traffic and to configure the system as a whole see System Programming Guide Your operator console may have either a line group or individual line configuration as s...

Page 8: ...ticular extension Call clear 13 This allows handsfree operation of the console if you are wearing a headset or using the monitor facility Cancel 15 Cancels any digits you have keyed You may key again...

Page 9: ...bers in the system memory You dialling then need only press two keys when you wish to call one of these numbers This is in addition to the abbreviated dialling facility Reverted call 16 If you attempt...

Page 10: ...ernate between the two messages 978911 LINE 6 CALLING 3 CALLS WAITING Press IANSWER EXTERNALI I LINE 6 ANSWERED No messages No messages Same messages as answer external UNOBTAINABLE CONFERENCE Where 9...

Page 11: ...RINGING EXT 131 BUSY EXT 131 ANSWERED Only on external lines Extension to which call is to be transferred When a call returns to you Extension called is busy You have pressed I INTRUDE I to enter a t...

Page 12: ...No messages Store EXT 129 STORED You have selected night service Enables re try of reverted calls to the same extension Last number dialled can be repeated by pressing TRANSMIT twice Wi l l display a...

Page 13: ...em busy tone Number unobtainable tone Intrusion tone Call waiting tone This page shows in diagrammatical form the signals and tones generated by your Herald S5102 Phone System All tones heard whilst o...

Page 14: ...t your handset Press IANSWER INTERNALI to answer the call Lift your handset Press IANSWER EXTERNALI to answer the call Lift your handset You hear s stem rin tone and see the ANSWER INTERNAL lamp flash...

Page 15: ...ace your handset 3 When your caller speaks lift your handset and carry on with your call To answer a call when 1 Press CALL CLEARI using a headset To turn off your console sounder To turn on the sound...

Page 16: ...all To repeat the last 1 Lift your handset exchange line number 2 Press TRANSMIT ITRANSMITI Note If you keyed to access your last exchange line call then ID will be called again If you used a ILINE GR...

Page 17: ...You hear the operator The operator can then answer you To cancel a call 1 If you make a mistake while You hear system dial tone keying a number press I CANCEL I 2 To transfer dial tone to an extension...

Page 18: ...ended transfer 3 Replace your handset when you hear the system ring tone busy tone or the extension answers If the called extension fails to The IREVERTED CALL J lamp flashes answer or is still busy a...

Page 19: ...inter connection of two parties being supervised Thus if you are holding one caller and making an en to a second person press JOIN and both parties and yourself will be in conference To leave the con...

Page 20: ...ndset and place it on You hear system dial tone the table Key the password ID ID III ID ID ID You hear system dial tone Press and hold down IPROGRAMI Press JTRANSM111 Press the key you have selected t...

Page 21: ...to rnoo Incoming Inter PBX circuit calls Answer these as for internal calls but transfer them as for external calls To transfer an 1 After you have accepted the incoming exchange line call in the nor...

Page 22: ...I Whoever clears down will leave the other two parties in conversation 1 Lift your handset 2 Key I If the extension is engaged you hear busy tone All three parties hear intrusion warning tone You hear...

Page 23: ...signations to the new facilities NOTE The password MUST be keyed in before you can use the PROGRAM key please see page 2 of your System Programming Guide TPU99A 3 answer conference external answer int...

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