AC12
AC1200 Dual Band Wireless Router
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Appendix A: Troubleshooting
T1. What can I do if I forget my password?
1) For wireless password: By default, the wireless network has no password. If you have set
password for the network, log in to the router’s web management page, go to
Basic
→
Wireless
to obtain or reset your password.
2) For the web management page password: Restore the router to its factory default settings
and then create a new password when prompted.
T2. How do I restore my router’s configuration to its factory default settings?
There are two ways to reset the router.
Method one: With the router powered on, press and hold the
Reset
button for approximately 8
seconds until all LEDs turn on momentarily. And then release the button and wait the router to
reboot to its factory default settings.
Method two: Restore the default setting from
Advanced
→System Tools→
Factory Default
Restore
of the router's web management page.
T3. What can I do if I cannot log in to the router's web management page?
This can happen for a variety of reasons, please try the methods below.
Make sure the router connects to the computer correctly and the corresponding LED
indicator(s) light up.
Make sure the IP address of your computer is configured as Obtain an IP address
automatically and Obtain DNS server address automatically.
Make sure http://mwlogin.net is correctly entered.
Check your computer’s settings:
1) Go to
Start
→
Control Panel
→
Network and Internet
, and click
View network status and
tasks
;
2) Click
Internet Options
on the bottom left;
3) Click
Connections
, and select
Never dial a connection
;
NOTE:
Once the router is reset, the current configuration settings will be lost and you will need to
re-configure the router.
