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Mercedes-Benz Wallbox Home, Installation Manual

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Mercedes-Benz Wallbox Home Installation Manual Download Page 2

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Important addresses

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Daimler AG

Mercedesstraße 137

70327 Stuttgart, Germany

For technical issues, please contact your local Mercedes-Benz technical support.

This manual, in its entirety or in parts, must not be reproduced, stored electronically or otherwise transmitted electronically, 
electrically, mechanically, optically, chemically, by photocopy or as an audio recording without express written permission.

Version 1.0, MB-IM_Home-2018-07-09

Article No.: 0301702_a

Summary of Contents for Wallbox Home

Page 1: ...Mercedes Benz Wallbox Home Installation manual for specialist electrical contractors ...

Page 2: ... Mercedes Benz technical support This manual in its entirety or in parts must not be reproduced stored electronically or otherwise transmitted electronically electrically mechanically optically chemically by photocopy or as an audio recording without express written permission Version 1 0 MB IM_Home 2018 07 09 Article No 0301702_a ...

Page 3: ...l requirements of the installation site 9 Requirements for the power supply cable 9 Mechanical and electrical installation 10 Taking the Wallbox into operation 14 Setup and test modes 15 Error detection and solutions 18 Operational malfunctions and solutions 18 Error codes and solutions 19 Checking the internal RCCB 21 Taking the product out of and back into operation 22 Returning your Wallbox 22 ...

Page 4: ...iv ...

Page 5: ...talling the Mercedes Benz Wallbox Home for taking it into and out of operation and for resolving malfunctions during operation For quick and easy reference certain sections of this manual are specially formatted Descriptions listing equally valid options as is the case here are indicated by bullet points Descriptions that describe performing a function are shown in the form of numerical lists indi...

Page 6: ...the underside of the Wallbox to check whether the Wallbox is approved to be installed and operated in your country The Wallbox must be installed connected and approved for operation according to local rules and regulations by a qualified specialist electrical contractor Die Mercedes Benz Wallbox Home has an internal Type A residual current circuit breaker RCCB see also Glossary Definitions on page...

Page 7: ...vere or fatal injury The Mercedes Benz Wallbox Home must be installed by a qualified specialist electrical contractor connected according to local regulations and provisions and subsequently checked and approved for operation Malfunctions affecting the safety of persons connected vehicles or the device itself must be repaired by an authorized spe cialist electrical contractor only Should a malfunc...

Page 8: ...e MCB To disconnect the Wallbox completely from the electricity grid the power supply must be interrupted using the upstream MCB and the internal RCCB Ensure that the rated voltage and rated current of the device comply with the parameters of your local electricity grid and that the rated output is not exceeded during the charging procedure The Wallbox should not be installed in areas of high pede...

Page 9: ...ome DE Sicherheitshinweise Kurzanleitung HR Sigurnosne napomene i kratke upute EN Safety information Quick Start Guide PL Wskazówki bezpieczeństwa Skrócona instrukcja obsługi FR Consignes de sécurité Guide de prise en main RO Indicaţii de siguranţă Scurt îndrumar IT Avvertenze di sicurezza brevi istruzioni RU Указания по технике безопасности краткое руководство NL Veiligheidsinstructies verkorte h...

Page 10: ...d technical specifications contained in this manual relate exclusively to the model variants listed in this manual and must not be transferred to other Wallbox models These variants include specific instruction manuals where necessary Should your Wallbox model variant not be described in this manual please contact your local Mercedes Benz technical support Do not under any circumstances install th...

Page 11: ...r 6 Locking slot The locking slot is for locking the housing cover to the housing base using the lockable screw Electronic components cover detail 7 Opening for M4 fixing screw This opening is used to fix the electronic components cover to the housing base with a fixing screw M4 x 10 8 RCCB residual current circuit breaker access flap This flap provides access to the internal RCCB of the Wallbox 9...

Page 12: ...t breaker The RCCB and the adjacent PE terminals are for connecting the power supply r Opening for coded rotary switch This opening provides access to the coded rotary switch for setting the maximum charge current and to activate set up and test modes see page 21 t Opening for LED display The multi colored LED display is shown through this opening y Lockable screw for housing cover This lockable s...

Page 13: ...he Mercedes Benz Wallbox Home is at least 440 x 330 mm H x W The entire rear surface of the Wallbox must be in contact with the mounting sur face In general the Mercedes Benz Wallbox Home is engineered for operation in high ambient temperatures However it must always be ensured that the maximum operating temperature is not exceeded through exter nal influences such as direct sunlight or similar Th...

Page 14: ... NOTE In order to achieve the maximum charging output of the Wallbox the power supply cable must be dimensioned and installed for 32 A The maximum charge current see Setup and test modes on page 15 must also be set to 32 A Factory settings are 16 A for the A0009067408 and 32 A for the A0009067508 model variant PLEASE NOTE In some countries the above mentioned requirements are different from the pr...

Page 15: ...the desired installation site Otherwise a power supply cable must be installed especially 2 Place the drilling template vertically onto the chosen mounting surface Use a spirit level if required Mark the drill holes using the template 3 Drill the mounting holes as marked Ø 8 mm Depending on the substrate insert the wall plugs supplied for the mounting screws 4 Use the TX30 screwdriver to insert tw...

Page 16: ...of the housing base to fit over the screws installed in step 4 The Mercedes Benz Wallbox Home is now preinstalled at the installation site 9 Using the TX30 screwdriver fix the housing base in place by inserting the two remaining chipboard screws included through the two openings o in the lower part of the housing base into the wall plugs installed in step 3 and tightening The Mercedes Benz Wallbox...

Page 17: ...odel variant A0009067408 can also be connected and operated on a single phase at terminal 2 L1 However in this case the rated output for the Wallbox will not be achieved In case of an unbalanced load on the supply grid please observe the technical requirements for installation in force lo cally The Mercedes Benz Wallbox Home is equipped with a symmetry monitoring function that can be activated usi...

Page 18: ...l installation you must check the correct functioning of the Mercedes Benz Wallbox Home for operation and resolve any errors Proceed as follows to take the Mercedes Benz Wallbox Home into operation 1 Switch on the upstream MCB in your domestic power distribution 2 Open the access flap 8 in the internal electronic components cover and also switch on the internal RCCB the Wallbox is connected to the...

Page 19: ...ry switch to one of the values indicated on the cover around the opening using the VDE blade screwdriver 0 5 x 2 5 mm You can find an explanation of these values in section Settings for the coded rotary switch on page 17 In order to adjust the settings using the coded rotary switch you must remove the housing cover and depending on the working step remove or replace the electronic components cover...

Page 20: ... switch off the power supply of the Wallbox via the upstream MCB and switch the RCCB to the 0 position 8 Remove the internal electronic components cover Set the coded rotary switch to either the 0 or F position factory settings for normal charging operations or to another posi tion if you intend to operate the Wallbox on a charging current different from the factory setting see table on the next p...

Page 21: ...otary switch Position Description Explanation 0 Normal operations Factory setting 1 Setting the maximum charge current 8 A 2 10 A 3 13 A 4 16 A 5 20 A 6 20 A with 16 A imbalance detection 7 30 A 8 30 A with 16 A imbalance detection 9 30 A with 20 A imbalance detection A 32 A B 32 A with 16 A imbalance detection C 32 A with 20 A imbalance detection D no function E Test mode Measuring voltage contac...

Page 22: ...ection scheme using the overview of country specific mains connection schemes on page 28 in this manual or on the www yourwallbox de website via the following link www yourwallbox de downloads documents Mains_Connection_Schemes_Home_Advanced pdf If necessary change your mains connection scheme according to this overview An internal fault has oc curred in the Wallbox The Wallbox must be replaced In...

Page 23: ...ation see Taking the product out of and back into operation on page 22 and contact your local Mercedes Benz technical support Display Description Error F3 The internal DC fault current module has detected a DC fault current The LED flashes red once and then alternates twice between green and blue Solution If the error occurs for the first time the charging procedure is interrupted for 30 seconds a...

Page 24: ...ontinues to occur the vehicle and the Wallbox must be checked Contact your local Mercedes Benz technical support Display Description Error F10 The temperature monitor has detected a temperature above 80 Celsius inside the housing The LED flashes red once green twice and then yellow twice Solution The temperature monitor interrupts the charging procedure After 10 minutes the charging procedure is a...

Page 25: ... once Solution Charging operations may continue but the charging output will be reduced If the error repeats or persists the Wallbox must be cooled and or shaded more effectively at the installation site If the error repeats or persists the Wallbox must be checked and replaced if required Contact your local Mercedes Benz technical support CAUTION If the Wallbox continues to or permanently displays...

Page 26: ...c components cover and flick the pivot lever of the RCCB into the I position 2 Close the access flap Hook the housing cover onto the upper edge of the housing base and lock it using the housing cover key provided 3 Switch on the upstream MCB When the Mercedes Benz Wallbox Home is reconnected to the electricity grid it will initiate the start up procedure As de scribed in section Taking the Wallbox...

Page 27: ...ess for users installation technicians Upstream fuse C characteristic MCB rated current according to power supply and Wallbox setting but no more than 32 A Factory setting for maximum charging current 16 A 32 A PE system TN S Operating temperature 30 to 50 C Storage temperature 30 to 85 C Relative humidity 5 to 95 no condensation Class of protection I Overvoltage category III Degree of pollution 3...

Page 28: ... and checked The following scale drawings show the housing dimensions as well as the distances for the screw slots required for installation Wall box with fixed charging cable Plan and elevation all dimensions in mm Rear view housing base all dimensions in mm 328 438 170 438 193 193 227 7 328 ...

Page 29: ...tions such as marinas campgrounds market squares charging stations for electric vehicles IEC 61000 6 2 2016 Electromagnetic compatibility EMC Part 6 2 Generic standards immunity standard for industrial environ ments IEC 61000 6 3 2006 AMD1 2010 Electromagnetic compatibility EMC Part 6 3 Generic standards Emission standard for residential com mercial and light industrial environments IEC 61000 6 7 ...

Page 30: ...urrent DC RCM Direct Current Residual Current Monitor Monitoring device for detecting DC fault currents LED Light Emitting Diode Light emitting diode MCB Miniature Circuit Breaker Miniature circuit breaker NHN Normalhöhennull Reference plain for height above sea level AMSL RCCB Residual Current Circuit Breaker Fault current circuit breaker Trademarks All trademarks mentioned in this manual includi...

Page 31: ...lectronically electrically mechanically optically chemically by photocopy or as an audio recording without the written permission of the manufacturer Disposal advice For the preservation and protection of the environment the prevention of pollution and in order to improve the recycling of resources the European Commission has issued a guideline WEEE Guideline 2012 19 EC and EAG VO according to whi...

Page 32: ...z 110 220 V L1 L2 x Eurasian Customs Union Belarus Kazakhstan Russia 50 Hz 230 400 V L1 L2 L3 N x French Polynesia Tahiti 60 Hz 220 V L1 N x Hong Kong 50 Hz 220 380 V L1 L2 L3 N x India 50 Hz 220 380 V L1 L2 L3 N x 230 400 V 240 415 V Indonesia 50 Hz 127 220 V L1 L2 x 220 380 V L1 L2 L3 N x Israel 50 Hz 230 400 V L1 L2 L3 N x Jamaica 50 Hz 110 220 V L1 L2 x Japan 50 60 Hz 200 V L1 L2 x Jordan 50 H...

Page 33: ... N x Sri Lanka 50 Hz 230 400 V L1 L2 L3 N x Taiwan 60 Hz 110 220 V L1 L2 x 220 440 V L1 N x Thailand 50 Hz 220 380 V L1 L2 L3 N x Ukraine 50 Hz 230 400 V L1 L2 L3 N x United Arab Emirates 50 Hz 220 380 V L1 L2 L3 N x 240 415 V Vietnam 50 Hz 127 220 V L1 L2 x 220 380 V L1 L2 L3 N x Region Country Local frequency Local voltage domestic applications Phase L1 Phase L2 Phase L3 Neutral 1 ph 3 ph Europe...

Page 34: ...cations to the product after publication of this operating manual This may also have led to minor discrepancies in the appearance of the product Any color differences are a result of the printing process Daimler AG Mercedesstr 137 70327 Stuttgart Germany ...

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