FAQ
Q: Why can’t I turn on the display?
A: Please check whether the battery is turned on,
and inspect surrounding damage to the display. If
you cannot identify the issue, please reach out to
[email protected] to arrange technical advice.
Q: How to deal with the error code display?
A: Contact the e-bike maintenance station in time.
Appendix 1: Error Code Definition
21 Power/Current Abnormal
22 Throttle Abnormal
23 Motor Phase Error
24 Motor Hall Defect
25 Brake Failed
26 Undervoltage
27 Speed Sensor Abnormal
28 Torque Sensor Abnormal
29 Temperature Too Hot
30 Abnormal Communication
2/ Assembly
11