Problem
Possible causes/consequences and
M
Solutions
The fuel filler flap is unlocked, but the opening mechanism is
jammed.
X
Consult a qualified specialist workshop.
The engine will not
start.
The fuel tank of a vehicle with a diesel engine has been run
completely dry.
X
Refuel the vehicle with at least 5.3 US qt (5 liters) of diesel.
X
Turn the ignition on for at least 10 seconds (
Y
page 145).
X
Start the engine continuously for up to 10 seconds until it runs
smoothly.
or
X
Start the engine via the touch-start function. To do this, turn the
SmartKey to position
3 (
Y
page 145) in the ignition lock and
then release it immediately.
If the engine does not start:
X
Turn the ignition on again for approximately 10 seconds
(
Y
page 145).
X
Start the engine again continuously for up to 10 seconds until
it runs smoothly.
or
X
Start the engine again via the touch-start function.
If the engine does not start after three attempts:
X
Consult a qualified specialist workshop.
DEF
Important notes on use
To function properly, BlueTEC exhaust gas
aftertreatment must be operated with the
reducing agent DEF. Adding DEF is one of the
tasks performed during maintenance. Under
normal operating conditions, a tank of DEF
lasts until the next service due date.
When the DEF supply has almost run out, the
Check Additive See Operator's
Manual
message is shown in the
multifunction display.
When the DEF supply sinks to a minimum
level, the
Remaining Starts: 16
message
is shown in the multifunction display.
When the
Remaining Starts: 16
message
is shown in the multifunction display, you can
start the engine 16 more times. If DEF is not
added, it is then not possible to start the
engine again. Fill the DEF tank with about
1 gal (3.8 l) DEF or have the DEF tank refilled
at a qualified specialist workshop.
Use the special DEF refill bottle when filling
between maintenance intervals. Contact an
authorized Mercedes-Benz Center with any
questions or, if necessary, contact Roadside
Assistance (
Y
page 23).
Further information about BlueTEC exhaust
gas aftertreatment and DEF is available at any
authorized Mercedes-Benz Center.
Refueling
165
Driving and parking
Z
Summary of Contents for E-Class 2012
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