Mercedes-Benz A-Class 2020, Operator'S Manual

Page: 243 / 434

This data is only transferred while the navigation
system is active, in order to improve it (e.g. so it
can continue functioning when in a tunnel).
Mercedes me calls
Making a call via the overhead control panel
1 me button for service, concierge or informa‐
tion calls
2 SOS button cover
3
SOS button (emergency call system)
#
To make a Mercedes me call: press me
button 1 .
#
To make an emergency call: press SOS
button cover 2 briefly to open.
#
Press and hold SOS button 3 for at least
one second.
If a Mercedes me call is active, an emergency
call can still be triggered. This has priority over
all other active calls.
Information about the Mercedes me call
using the me button
A call to the Mercedes-Benz Customer Center
has been initiated via the me button in the over‐
head control panel or the multimedia system
(
/
page 241).
Using the voice dialog system you access the
desired service:
R
Concierge Service (if the service is activated)
R
Accident and breakdown management
(
/
page 244)
R
Mercedes-Benz Customer Center for general
information about the vehicle
MBUX multimedia system 241