Mercedes-Benz 2016 GL, Operator'S Manual

Page: 89 / 462

Problems with the SmartKey
Problem
Possible causes/consequences and M Solutions
You cannot lock or
unlock the vehicle
using the SmartKey.
The SmartKey battery is discharged or nearly discharged.
X
Try again to lock/unlock the vehicle using the remote control
function of the SmartKey. Point the tip of the SmartKey at the
driver's door handle from close range and press the % or
& button.
If this does not work:
X
Check the SmartKey battery (
Y
page 85) and replace it if nec-
essary (
Y
page 85).
X
Unlock (
Y
page 92) or lock (
Y
page 92) the vehicle using the
mechanical key.
The SmartKey is faulty.
X
Unlock (
Y
page 92) or lock (
Y
page 92) the vehicle using the
mechanical key.
X
Have the SmartKey checked at a qualified specialist workshop.
You can no longer
lock/unlock the vehi-
cle using KEYLESS-GO.
There is interference from a powerful source of radio waves.
X
Lock/unlock the vehicle using the remote control function of
the SmartKey. Point the tip of the SmartKey at the driver's door
handle from close range and press the % or & button.
KEYLESS-GO is malfunctioning.
X
Lock/unlock the vehicle using the remote control function of
the SmartKey. Point the tip of the SmartKey at the driver's door
handle from close range and press the % or & button.
X
Have KEYLESS-GO checked at a qualified specialist workshop.
If this does not work:
X
Check the SmartKey battery (
Y
page 85) and replace it if nec-
essary (
Y
page 85).
X
Unlock (
Y
page 92) or lock (
Y
page 92) the vehicle using the
mechanical key.
You have lost a Smart-
Key.
X
Have the SmartKey deactivated at a qualified specialist work-
shop.
X
Report the loss immediately to the vehicle insurers.
X
If necessary, have the locks changed as well.
You have lost the
mechanical key.
X
Report the loss immediately to the vehicle insurers.
X
If necessary, have the locks changed as well.
SmartKey
87
Opening
and
closing
Z