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X
To open: press cover
:
briefly.
X
To make an emergency call: press SOS
button
;
briefly.
The indicator lamp in SOS button
;
flashes until the emergency call is conclu-
ded.
X
Wait for a voice connection to the
Mercedes-Benz emergency call centre.
X
After the emergency call, close cover
:
.
You will see a message if:
R
a connection to the Mercedes-Benz
emergency call centre cannot be made
R
a call has not been automatically forwar-
ded to the public emergency call centre
In this case, dial the 112 emergency num-
ber on your mobile phone.
You can find more information on the
Mercedes-Benz emergency call system in the
separate COMAND Online operating instruc-
tions.
Mercedes-Benz Contact
General notes
Mercedes-Benz Contact offers fast assis-
tance at the touch of a button – around the
clock. For any queries about the vehicle,
Mercedes-Benz Contact offers a fast and easy
connecting call to the Mercedes-Benz Cus-
tomer Centre. You can, for example, request
an appointment or call for help in the event of
a breakdown.
The COMAND display indicates that a call is
active. During the call, you can change to the
navigation menu by pressing the NAVI button
on COMAND Online, for example. Voice out-
put is not available in this case.
You can find more information about
Mercedes-Benz Contact in the separate
COMAND Online operating instructions.
Roadside Assistance call button
X
To call Roadside Assistance: press but-
ton
:
for Roadside Assistance.
This initiates a call to Mercedes-Benz
Service24h.
The
Connecting
Connecting call
call
message appears in
the multifunction display. The audio system
is muted.
A voice message prompts you to confirm
the data transmission. After confirmation,
the required vehicle data is transmitted.
During data transmission, you will see a
corresponding symbol in the display. This
may take a moment. You are then connec-
ted to an employee.
X
To end a call: press the
~
button on the
multifunction steering wheel.
or
X
Press the corresponding COMAND Online
button for ending a phone call.
Info call button
This function is not available in all countries.
Features
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