
Problem
Possible causes/consequences and
M
M
Solutions
The engine cannot be
started using the key.
The on-board voltage is too low.
X
Switch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work:
X
Check the starter battery and charge it if necessary
(
Y
page 425).
or
X
Jump-start the vehicle (
Y
page 428).
or
X
Consult a qualified specialist workshop.
The engine cannot be
started using the Start/
Stop button. The key is
in the vehicle.
The vehicle is locked.
X
Unlock the vehicle and try to start the vehicle again.
There is interference from a powerful source of radio waves.
X
Start your vehicle with the key in the ignition lock.
You have lost a key.
X
Have the key deactivated at a qualified specialist workshop.
X
Report the loss immediately to the vehicle insurers.
X
If necessary, have the locks changed as well.
You have lost the emer-
gency key element.
X
Report the loss immediately to the vehicle insurers.
X
If necessary, have the locks changed as well.
Doors
Important safety notes
United Kingdom only:
G
WARNING
When the double locks are activated, the
doors can no longer be opened from the
inside. People in the vehicle can no longer get
out, e.g. in hazardous situations. There is a
risk of injury.
Therefore, do not leave any people unsuper-
vised in the vehicle, particularly children, eld-
erly people or people in need of special assis-
tance. Do not activate the double lock when
people are in the vehicle.
If the vehicle has been locked from the out-
side, the double lock function is activated as
standard. It is then not possible to open the
doors from inside the vehicle. You can deac-
tivate the double lock function by deactivat-
ing the interior motion sensor (
Y
page 90).
The doors can then be opened from the inside
after the vehicle has been locked from the
outside. The anti-theft alarm system is trig-
gered if the door is opened from the inside.
Switch off the alarm (
Y
page 89).
All countries:
98
Doors
Opening
and
closing
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