114
13 Troubleshooting
Problem
Cause
Solution
Coffee only drips
through.
Grinding fineness is
too fine.
Set the grinding fineness
coarser.
Clean the brewing unit.
Run the integrated desca-
ling programme, if neces-
sary.
Run the integrated cleaning
programme, if necessary.
Coffee does not
flow.
Water tank not filled or
incorrectly inserted.
Fill the water tank and make
sure it is inserted correctly.
If necessary, open the milk
shower until water flows out
of the appliance and then
close it again.
Brewing unit is obst-
ructed.
Clean the brewing unit
Grinder does not
grind the coffee
beans.
Beans do not drop into
the grinder (beans are
too oily).
Tap lightly on the bean
container.
Foreign objects in the
grinder
Call the hotline.
Loud grinder noise Foreign objects in the
grinder
Call the hotline.
The bean symbols
flash even
though the bean
container is full.
Insufficient quantity of
ground beans in the
brewing chamber
Press the button for one-
cup dispensing
or two-
cup dispensing
.
Heft_Lattea_Fernost_2_3.indd 114
12.05.2014 15:15:43