Problems
93
ENGLISH
10 Problems
If the actions listed below fail to rectify the problems or other problems not
listed here occur, contact our hotline.
Email to: [email protected]
Problem
Cause
Action
Cofee only emerges
from the outlet in
drips.
Grinding ineness
too ine.
Set a coarser grinding ineness (see
chapter 8.8 on page 83).
Appliance soiled.
Clean the brewing unit (see chap-
ter 9.3 on page 86).
Run the cleaning programme (see
chapter 9.6 on page 89).
Appliance calciied.
Descale the appliance (see chap-
ter 9.7 on page 90).
Cofee does not low. Water tank not illed
or inserted incor-
rectly.
Fill the water tank and ensure it is
positioned correctly (see chap-
ter 4.6 on page 67).
Brewing unit
clogged.
Clean the brewing unit (see chap-
ter 9.3 on page 86).
Fill beans
appears on
the display although
the bean container
is illed.
Beans do not drop
into the grinder.
Tap lightly on the bean container.
Clean the bean container.
Cofee beans too oily. Use diferent
cofee beans.
"BEAN SELECT"
slider is in the centre
position.
Move the "BEAN SELECT" slider to
the right or left.
Loud grinder noise.
Foreign object in the
grinder.
Contact the hotline.
Brewing unit cannot
be inserted after
removing.
Brewing unit is not
locked correctly.
Check whether the handle for the
brewing unit locking mechanism is
correctly engaged (see chapter 9.3
on page 86).
Drive is not in the
correct position.
Press and hold the "My Cofee" but-
ton. Also press the ON/OFF button.
The appliance initialises. Release
the buttons again.
System error
appears
on the display.
Software problem
Switch the appliance of and
on again (see chapter 4.1 on
page 61).
Contact the hotline.
