MEI Cashflow SC83 Series Installation & Operation Manual Download Page 23 | Manualshive

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MEI CASHFLOW SC83 Page-23

www.meigroup.com Part # 252055088 G6

Diagnostic Codes

Red conditions -

Hard Fault.

One of the note acceptor components needs to be replaced.

Yellow condtions -

Soft Fault

The operator can correct the issue at the machine.

Green conditions -

No Fault

No problem with the note acceptor.

TROUBLESHOOTING

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Summary of Contents for Cashflow SC83 Series

Page 1: ...Rights Reserved The MEI device MEI CASHFLOW MEI EASITRAX and SODECO are registered trademarks of MEI in the U S and other countries Information is subject to change without notice MEI has made every effort to assure that the information in this document is accurate However we cannot be held responsible for any errors or omissions ...

Page 2: ...MEI CASHFLOW SC83 Page 2 www meigroup com Part 252055088 G6 ...

Page 3: ...l Do not dispose of any part of a CashFlow SC83 SCN83 Series by incineration Published by MEI Unit 51 52 Suttons Business Park Suttons Park Avenue Earley Redding RG6 1AZ United Kingdom Internet http www meigroup com MEI Inc 2007 Except as permitted under the relevant local legislation no part of this publication may be copied transmitted transcribed or distributed in any form or by any means or st...

Page 4: ...2 Installing an Entry Guide 13 Installing the Cashbox 14 Removing the Cashbox 14 Installing Locks on the Cashbox 15 STS SUPPORT TOOL 16 UPDATINGSOFTWARE Cashflow Portable Programing Module PPM 17 18 Replacing the PROM 19 21 HARNESSINGAND CONNECTORS EBDS Interface Pin Out 22 RS232 Interface Pin Out 22 MAINTENANCE Cleaning the Acceptor Module 23 Calibration 23 TROUBLESHOOTING Diagnostic Codes 24 Fre...

Page 5: ...MEI CASHFLOW SC83 Page 5 www meigroup com Part 252055088 G6 OVERVIEW Model Number ...

Page 6: ... SC83 Page 6 www meigroup com Part 252055088 G6 OVERVIEW Serial Number W W Y L C C Configuration Code Manufacturing Location Year Manufactured Last digit of year Week Manufactured 0 52 Sequential Production Number ...

Page 7: ...MEI CASHFLOW SC83 Page 7 www meigroup com Part 252055088 G6 OVERVIEW COMPONENTS Acceptor Module Chassis Cashbox ...

Page 8: ...TOR SHORT NOTE PATH DURABLE WELDED PLASTIC EXTERIOR RECESSED PLASTIC GEARS DUAL LOCK CAPABILITY COMMON ACCEPTOR MODULES PC STYLE EDGE CONNECTOR INTERFACE CARDS ACCEPTOR RELEASE LATCH NOTE PATH RELEASE DISPUTE RESOLUTION WINDOW ENTRY GUIDE POWER MOUNTING CONFIGURATION BUTTON NOT USED ON SC83 SERIES DIAGNOSTIC LEDS SEE PAGE 24 FOR DETAILS USB SERVICE PORT SEE PAGE 17 AND FIGURE 2 FOR DETAILS ACCEPTO...

Page 9: ...els Bill Entry Guides for the CASHFLOW SC83 Not all bill entry guides fit in every machine Your choice regarding bill entry guides will depend on machine specifications Below are two bill entry guides that we currently manufacture For customers who prefer to tool their own bill entry guide please contact our technical department Universal Bill Entry Guide Platform Bill Entry Guide Power Requiremen...

Page 10: ...dress all wires to avoid interference with any equipment operation Note If you have a custom configuration you may need to contact our technical support group for assistance Once the connections are made you will need to line up the locating holes on the bottom of the chassis with the machine s locating pins Line up the mounting screw holes and insert M4 screws through several of the 10 mounting h...

Page 11: ...rt the Acceptor Module so that the release lever locks into place The acceptor should be firmly seated to ensure proper engagement of the locking feature To remove the unit pull upwards on the release lever located on the front of the Acceptor Module and pull away from the chassis Acceptor Module INSTALLATION ...

Page 12: ...ntry guide to the eight pin connector located on the left hand side of the face of the Acceptor Module Make sure that the bill entry guide is aligned so the machine door closes properly Acceptor Module Bill Entry Guide INSTALLATION Once the bill entry guide is aligned properly remember to go back and tighten the screws on the chassis refer back to Chassis installation instructions To remove a bill...

Page 13: ...sert the cashbox all the way in so that the rear of the cashbox is flush against the chassis wall Removing the Cashbox When the note acceptor is installed in a machine you just need to grab the yellow strap on the cashbox and pull firmly to release it The cashbox does not lock on to the chassis To remove the cashbox when the unit is not installed grab on to the yellow handle and place your thumb o...

Page 14: ...eying policies etc The customer is responsible for selecting a lock with performance that is fit for the intended purpose MEI does not test or endorse any specific brand of lock for security characteristics For applications requiring NO locks a non secure slam latch is available MEI Part Number 252260001P1 P12 NLC CASHBOX LATCH When only one lock is used the remaining blank hole does not give acce...

Page 15: ...ld firmware 2 Configuration allows you to load and save configuration to or from a file and also a connected Bill Acceptor or Handheld device This configuration includes Bill Acceptor Bootloader and Application Firmware as well as basic Bill Acceptor and Bill Settings 3 Audit allows you to view stored and retrieve new audit data from Bill Acceptor devices Handhelds will automatically save retrieve...

Page 16: ...p of the Portable Programming Module See fig 1 below 2 Plug the type A end of your USB harness to the USB type A port of the PPM Plug the type B end of the same USB harness into the USB type B port of the Cashflow SC83 see fig 2 fig 2 download button fig 1 CPM Type A USB port Type B USB port Note Once a PROM chip is installed the note acceptor can no longer be programmed via the programming module...

Page 17: ... on the PPM will turn off 4 Disconnect the USB harness from the Cashflow SC83 once the LEDs on the PPM are off 5 Once dowload is complete the Cashflow SC83 s diagnostic LEDs will flash five times green continuously until communication between the note acceptor and the machine is re established Diagnostic Codes For The PPM Led Codes solid green PPM on solid green flashing red PPM busy solid green s...

Page 18: ... module from the chassis Instructions on how to remove it are on page 10 2 Open the acceptor module by placing the palm of your hand on the front of the module and placing your fingers around the top of the yellow cover as shown in the diagram below Pull the cover toward your hand and then lift up opening the module head fully 3 Remove the yellow cover from the acceptor module by turning the accep...

Page 19: ...acing the programmed PROM Continued 5 You may now remove the PROM using a PLC puller 6 Insert the new PROM Replacing the yellow cover Note To install the yellow cover the acceptor module must remain open 7 To re install the yellow cover align the cover back to the position shown below ...

Page 20: ...the programmed PROM Continued 8 Once in position move the yellow cover forward as if you were opening the acceptor module until the cover locks into place 9 Close the acceptor module and re install it into the chassis 10 If the power is on the unit will power up and perform a run and stack ...

Page 21: ... Ground2 2 6 Pink RS232 EBDS RXD1 L 7 Blue Power 2 B 8 Purple LED Supply 9 9 Not Populated 10 Not Populated 11 Green Power 1 A 12 Tan RS232 EBDS TXD1 K NOTES 1 RXD refers to input to the note acceptor TXD is an output 2 Pins 7 and 5 are tied with a loop of wire in back of the 12 pin connector SC8304 Opto Isolated EBDS version Connector Pin Wire Color Signal P2 pin 1 White Aux A 14 2 Gray LED 12 3 ...

Page 22: ...e from the chassis Instructions on how to remove it are on page 10 Open the acceptor module by placing the palm of your hand on the front of the module and placing your fingers around the top of the yellow cover as shown in the diagram to the right Pull the cover toward your hand and then lift up opening the module head fully Clear the note path area of any foreign objects Wipe the note path and s...

Page 23: ...8 G6 Diagnostic Codes Red conditions Hard Fault One of the note acceptor components needs to be replaced Yellow condtions Soft Fault The operator can correct the issue at the machine Green conditions No Fault No problem with the note acceptor TROUBLESHOOTING ...

Page 24: ... on the note acceptor Some entry guides do not plug into the note acceptor they plug directly to the host machine 4 How is software updated in CASHFLOW SC83 Flash units and PROM units in the field Flash versions of CASHFLOW SC83 units can be updated in the field by using a PPM Portable Programming Module PROM versions of CASHFLOW SC83 units can be updated by replacing the PROM Chip that is located...

Page 25: ...quired after certain repairs that are done to a CASHFLOW SC83 unit Therefore only an approved CASHFLOW SC83 Service Center are trained to calibrate a CASHFLOW SC83 unit 10 What are the differences among model s SC6602 is a Flash unit made to interface to IGT s Netplex SPC machines It uses the IGT ID024 interface and SPC USB interface SC6604 is a Flash unit made to interface to various machines It ...

Page 26: ...tance rate drops below normal 14 Can I use alcohol to clean a CASHFLOW SC83 unit Alcohol is not the preferred cleaning solution Refer to Question 13 15 Can I use cleaning cards Not necessary Cleaning cards offer simple preventative maintenance for some note acceptors Since the CASHFLOW SC83 unit is easily opened more effective cleaning can be accomplished with a soft lint free cloth and an appropr...

Page 27: ...med by the STS program before installing back into the machine and applying power 1 The correct firmware is installed 2 The correct BEG is installed for that particular machine 3 The correct acceptor configurations are selected bills are enabled disabled proper BEG selected Different model acceptors i e SC8304 07 to an SC8302 or vice versa require in addition to the changes above a matching interf...

Page 28: ...MEI CASHFLOW SC83 Page 28 www meigroup com Part 252055088 G6 DRAWINGS SC83 With 600 Bill Cashbox ...

Page 29: ...MEI CASHFLOW SC83 Page 29 www meigroup com Part 252055088 G6 DRAWINGS SCM Series ...

Page 30: ...MEI CASHFLOW SC83 Page 30 www meigroup com Part 252055088 G6 DRAWINGS SCL Series ...

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