30
User
Manual
Troubleshooting (Cont.)
Issue
Won’t connect
Won’t control
calls/media
players
Won’t turn on
or turns on and
then off
The light is
blinking red
instead of blue
The ear fins
are slipping off
Ear fins do not
hold the Metro
in place
Resolution
Make sure your Metro is powered on, Bluetooth is
enabled on your device, and it is within range.
Make sure your device is not connected to any
other Bluetooth headset. Make sure the Metro is
not connected to another device (two devices with
Multipoint enabled). If connecting still fails, power
off your Metro and turn it back on. If problems
persist, delete the device “AF71” from your list of
paired devices and pair the Metro again.
The Metro headset is compatible with many
Bluetooth versions, however not all versions of
Bluetooth support these functions and
functionality is dependent upon the operating
system of the device. Some functions, such as
“Rejecting a call,” “Redialing,” or “Voice dialing”
are only available if supported by your mobile
phone. Please check the device manual for
further information.
Charge your Metro
Charge your Metro
Clean the housing and ear fins with a cotton swab
moistened with either soapy water or rubbing
alcohol.
Adjust the positioning of the ear fins within your
ear, using the image in the Using ear fins section
as a guideline.
