S
S
E
E
R
R
V
V
I
I
C
C
E
E
24
E
RRORS AND POSSIBLE CAUSES
Flat bed scanner is not recognized:
¾
Have you connected the cable provided, according to the instal-
lation instructions? Please check all cable connections.
¾
Did you restart the computer after installing the software
from the supplied CDROM?
¾
Is it possible that an active scanning operation has not been
completed? Check whether any programs that have access
to the scanner are open.
If applicable, close any scanner applications not required at
the moment (e.g. OCR) to continue the desired operation.
The scanned images require too much memory.
¾
The resolution selected is too high. If you require the
scanned material for printout. A lower resolution is usually
sufficient which decreases the size of the file.
¾
The file was stored in an uncompressed format (e.g.: BMP).
File formats such as JPG can store images without noticeable
loss of details and require only a fraction of the original stor-
age space.
Optical character recognition does not function properly or
not at all.
¾
Is the original document of good enough quality?
It is not possible to recognise some poor quality faxes, hand
writing or abstract fonts. Fonts used in newspapers should
be OK.
¾
Wrong resolution set.
The material scanned in cannot be processed by the appli-
cation program....
¾
The application program used must support the format you
selected for the file.
For example if a scanned document is a form, it is usually a
mixture of both text and graphics.
In order to process such a file, it is usually necessary for file
to be incorporated as graphics with the property "behind the
text".
¾
Under certain circumstances an error message may be dis-
played in certain word processing programs. However, opti-
cal character recognition still functions.
