Troubleshooting
Malfunctions can sometimes have quite trivial causes, but they may also be the result of defective components.
We have included a brief troubleshooting guide below which may help to solve any problems. If these measures
don’t solve the problem, we’ll be more than pleased to help you further. Just call us!
Fault
Actions
There is no picture
and no sound.
• Check if the power cable is inserted in the socket properly.
• Check if the signal reception is set to
TV
.
• Check whether the mains switch on the bottom of the device is turned on.
• Connect the device to another power outlet.
There is no AV
picture.
• Check to ensure that the contrast and brightness settings are correct.
• Check to ensure that all external devices have been connected properly.
• Check to ensure that you have selected the correct AV source.
• A signal source that you wish to select with
MODE
8
or
(
SOURCE
)
16
, must
be activated in the
SOURCES > SOURCE SETTINGS
menu.
• Start playback on the connected device, if necessary.
There is no sound.
• Ensure that the volume has not been set to the minimum level.
• Ensure the mute setting is not active. Press the
button
34
on the remote
control.
• Check whether audio playback via the TV speakers has been disabled under the
SOUND
menu.
There is no picture
and no sound. I can
hear noise, though.
• The reception might be poor. Check if the antenna is connected properly.
The picture is not
clear.
• The reception might be poor.
• Check if the antenna is connected properly.
The picture is too
bright or too dark.
• Check the contrast and brightness settings.
The picture is not
sharp.
• The reception might be poor.
• Check if the antenna is connected properly.
• Check the sharpness and noise reduction settings in the
PICTURE
menu.
There is a double/
triple picture.
• Check if the antenna is aligned properly.
• Waves might be refl ected off buildings or hills.
The picture is
pixelated.
• There might be interference from cars, trains, power lines, neon lights, etc.
• There might be interference between the antenna and power cables. Position the
cables further apart.
There are stripes on
the screen or the
colours are faded.
• Is there interference from another device?
• Transmission antennae on radio stations, ham radios and portable phones can also
cause interference.
• Operate the device as far away as possible from the device that might be causing
the interference.
The MODE
multifunction switch
on the device does
not work
• The child lock might be on.
TV switches off
• Check whether the automatic switch-off function is activated under
MORE...
(see
page 46).
59
Troubleshooting
