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19. Troubleshooting
If the product malfunctions, please check first if you can remedy the problem your-
self with the help of the following hints.
Never try to repair the product yourself. Please contact our Service Centre or anoth-
er professional repair shop if a repair is necessary.
Problem
Possible cause
Solution
No sound
Incorrect playback mode
selected
Select WLAN mode or
LINE IN mode.
Volume level too low.
Check the volume level.
No reception.
Check the network set-
tings.
Problems with the router
connection.
No DHCP server is acti-
vated.
Check the router settings.
An incorrect network key
was entered for the net-
work.
Re-enter the network key
for the network.
The IP address that you
have manually entered
is outside of the address
range for the router.
Enter a valid IP address for
the WLAN loudspeaker.
The settings for the access
point have changed.
Manually reset the device
to the factory settings and
connect it again to the ac-
cess point.
The WLAN loudspeaker
cannot be controlled by
the Lifestream app.
The WLAN loudspeak-
er and smartphone/tab-
let PC are not on the same
WLAN network.
Check the network status
of the WLAN loudspeak-
er and smartphone/tab-
let PC.
43060 DE EN TR ECommerce content RC1.indb 50
43060 DE EN TR ECommerce content RC1.indb 50
19.02.2016 13:53:39
19.02.2016 13:53:39
