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22. Service information
Please contact our customer service team if your device ever stops working in the
way you want or expect it to. There are several ways for you to contact us:
• In our Service Community, you can meet other users as well as our staff, and you
can also share your experiences and pass on your knowledge.
You will find our Service Community at http://community.medion.com.
• Alternatively, use our contact form at www.medion.com/contact.
• You can also contact our customer service team via our hotline or by post.
Opening times
Multimedia products (PCs, notebooks, etc.)
Mon–Fri: 07:00–23:00
Sat–Sun: 10:00–18:00
+49 (0)201 22099-111
Household & home electronics
+49 (0)201 22099-222
Mobile telephones, tablets & smartphones
+49 (0)201 22099-333
Service address
MEDION AG
45092 Essen
Germany
You can download this user manual and many other user man-
uals from our service portal at www.medion.com/de/service/
start/.
You will also find drivers and other software for a wide range of
devices there.
You can scan the QR code shown to download the user manual
onto your mobile device from the service portal.
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