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Fault
Corrective action
There are stripes
on the screen or
the colours are
faded.
•
Is there interference from another device?
•
Transmission antennae on radio stations, ham radios and
portable phones can also cause interference.
•
Operate the device as far away as possible from the de-
vice that might be causing the interference.
The control pan-
el on the device
does not work.
•
The child lock might be on.
The remote con-
trol is not work-
ing.
•
Check if the batteries are fully charged and have been in-
serted the right way round.
•
Ensure the sensor field is not exposed to strong light.
TV switches off
•
Check whether the automatic TV switch-off function is
activated under
TIME
.
No reception/poor
signal via a wire-
less network con-
nection (WLAN).
•
Make sure that all required settings have been made.
•
It may be too far from the router. In this case, the use of a
repeater may be sensible.
WIRELESS DIS-
PLAY connection
cannot be estab-
lished.
•
Make sure that all required settings have been made.
Please see section
WIRELESS DISPLAY
.
•
The devices may not be compatible (only Android devic-
es with certain software requirements are compatible).
13.1. Do you need more help?
If the suggestions in the previous sections did not solve your problem, please con-
tact us. To make it easier for us to help you, please have the following information to
hand:
•
What external devices are connected?
•
What messages appear on the screen?
•
When operating the device, at which step did the problem occur?
•
If you have a PC connected to the device:
− How is your computer configured?
− What software were you using when the problem occurred?
•
What steps have you already taken to try and rectify the problem?
•
Please provide us with your customer number if you have one.
Summary of Contents for LIFE MD 31323
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